1912771 - Starting thunderbird 128.1.0 error "Application is out of memory." - imapOutOfMemory

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Peter Friedli]

Attachment: out of memory.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:129.0) Gecko/20100101 Firefox/129.0

Steps to reproduce:

starting thunderbird

Actual results:

message "application is out of memory"

Expected results:

no such message

Comment 1

[Wayne Mery (:wsmwk)]

Onno, Alfred, I don't recall ever seeing this. Have you?

Peter, does this only happen when you click on a specific message?
Is this a pop account? Or imap?

Comment 2

[Peter Friedli]

Wayne,
I have 4 imap accounts (no pop account). And a local folder with some hundred emails.

The error message appears always immediately after the start of thunderbird (before clicking on a specific message).
This error message appears since I updated to 128.0.1. And in 128.1.0 the error message appears also.

I have this error message on 4 laptops (some with windows 10, some with windows 11).

Regards, Peter

Comment 3

[Peter Friedli]

I have the same error message with Thunderbird 128.1.0 running on Linux Mint.

Comment 4

[Magnus Melin [:mkmelin]]

Apparently not memory, but disk space.
Not sure where that message is coming from, but clear up your disk and it should disappear.

Comment 5

[Magnus Melin [:mkmelin]]

Actually. imapOutOfMemory

Comment 6

[Onno Ekker [:nONoNonO UTC+1]]

I haven't seen the message either.
The string imapOutOfMemory is used only here, apparently when there's a memory failure during an IMAP transaction:

https://searchfox.org/comm-central/source/mailnews/imap/src/nsImapServerResponseParser.cpp#281

Comment 7

[Alfred Peters [:infofrommozilla]]

(In reply to Wayne Mery (:wsmwk) from comment #1)

Onno, Alfred, I don't recall ever seeing this. Have you?

No, never before.

(In reply to Peter Friedli from comment #2)

I have to ask a stupid question: Can you exclude the possibility that there is actually insufficient free memory?

I have 4 imap accounts (no pop account). And a local folder with some hundred emails.

The error message appears always immediately after the start of thunderbird (before clicking on a specific message).

Have you activated automatic mail retrieval (“Check for new messages at Startup”) for the accounts?
For all of them?
Does the message also appear if you switch it off?

I have this error message on 4 laptops (some with windows 10, some with windows 11).

The fact that it happens on different computers is quite remarkable. But it also seems to only occur on your computer.

Are the same accounts accessed there?

Do you use the same add-ons on all computers? Or to put it another way: does it also happen in Troubleshoot Mode?

Comment 8

[Peter Friedli]

I can exclude that there is insufficient memory (I have at least 8 GB memory on each of the 4 laptops).

Yes, I have acivated automatic mail retrieval for each of the 4 accounts.
If I switch off automatic mail retrieval for all accounts the message also appears.

I access the same 4 imap accounts on each of the 4 laptops.

The message also appears in Troubleshoot Mode.

Comment 9

[Peter Friedli]

Memory:
On a laptop with 16 GB memory: If thunderbird is running, I still have 6-7 GB free memory.
In the taskmanager I can see 3 thunderbird.exe's (280 MB, 155 MB and 12 MB memory).

Comment 10

[Wayne Mery (:wsmwk)]

Does it happen if you have started Windows in Safe Mode?

Comment 11

[Peter Friedli]

If I start Windows in Safe Mode, then the error message does not arise/pop up.

Comment 12

[Wayne Mery (:wsmwk)]

(In reply to Peter Friedli from comment #11)

If I start Windows in Safe Mode, then the error message does not arise/pop up.

And also no memory problem?
What add-ons do/did you have installed?

Comment 13

[Peter Friedli]

the error notification does not arise anymore.
I don't know why, I didn't change any thing on my side.
Perhaps there was a change on the Swisscom Mail Server (Imap) ?

Comment 14

[Worcester12345]

(In reply to Magnus Melin [:mkmelin] from comment #4)

Apparently not memory, but disk space.
Not sure where that message is coming from, but clear up your disk and it should disappear.

Was this from one of these?
https://bugzilla.mozilla.org/show_bug.cgi?id=1878541
https://bugzilla.mozilla.org/show_bug.cgi?id=1742794