Closed Bug 1913016 Opened 1 year ago Closed 1 year ago

128.1.0esr Nebula (64 Bit) Passwords Lost

Categories

(Thunderbird :: Security, defect)

Thunderbird 128
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: teaman, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36 AVG/126.0.0.0

Steps to reproduce:

Not sure if this is an old bug. Aug 6 2024 Thunderbird updated to the above. Opened Thunderbird today, 13 Aug 2024 and was asked for all email passwords. I see there are previous reports of this type of issue, which for me is a first time event. A solved problem unsolved by the update or something else ?

Actual results:

Determine manual entry is required & Save to Password Manager, when that option presented.

Expected results:

As normal, automatically connect & download emails.

How many accounts do you have?
And this happened to all accounts?

Three email accounts. All three lost passwords.

All yahoo accounts?

Flags: needinfo?(teaman)

All different providers. Checked "Saved Passwords", "Require device sign in to fill and manage passwords" box active, but all three gone as if by magic.

Flags: needinfo?(teaman)

xref bug 1896287 and signon.management.page.os-auth.enabled enabled. That in combination with something else?

Component: Untriaged → Security

Hello Magnus,

I see you're asking if there are links to a previous bug and setting(s) and/or situation. Alas, my technical knowledge is not that to yours, more Mozilla for Dummies.

Are you using a primary password (for Thunderbird)?

Blocks: tb128found

No primary password

I don't think we got other recent reports of this.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → INCOMPLETE
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