1913805 - Crash in [@ shutdownhang | mozilla::SpinEventLoopUntil<T> | nsThread::WaitForAllAsynchronousShutdowns | nsThreadManager::ShutdownNonMainThreads], some waiting on password prompt (macOS+linux)

Status: RESOLVED DUPLICATE of bug 1524247

(Thunderbird :: General, defect)

Description

[Wayne Mery (:wsmwk)]

crashed restarting daily on Mac to update to latest daily. I can only say I know there was an outgoing message in the Outbox.

Crash report: https://crash-stats.mozilla.org/report/index/0ea87dd5-9938-488e-994a-333790240819 uptime was 22 hours, 30 minutes

MOZ_CRASH Reason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread.

Top 6 frames:

0  XUL  MOZ_Crash(char const*, int, char const*)  mfbt/Assertions.h:317
0  XUL  mozilla::(anonymous namespace)::RunWatchdog(void*)  toolkit/components/terminator/nsTerminator.cpp:244
1  libnss3.dylib  _pt_root  nsprpub/pr/src/pthreads/ptthread.c:201
2  libsystem_pthread.dylib  _pthread_start
3  libsystem_pthread.dylib  thread_start
4  libnss3.dylib  pt_recvfrom_cont  nsprpub/pr/src/pthreads/ptio.c:0

Comment 1

[Wayne Mery (:wsmwk)]

I had failed to mention, this crash ranks #7 for * bp-be2d66c9-320d-482f-9f35-f6f3c0240809 Attempted to update Thunderbird by pressing the update button. Then it just crashed.

List of crashes with user comments:

• bp-7c669b8d-b2f7-4b8a-843d-cc1a20240806 I am constantly being prompted to login in an account that is deleted. The account does not appear in thunderbird anymore and nor does in the IOS account. I have checked and I do not have subsccribed calendars to that account. I have even restarted thunderbird and the computer to no avail.
• bp-09a7f83b-807f-427d-9000-6b14a0240729. Gmail wanted thunderbird to authenticate access to gmail using a passkey. I have a passkey for gmail. No sure why, but it seems that Thunderbird was unable to send passkey to gmail.
• bp-610e7ba8-67c7-411b-b88a-b11c10240818. It just started requesting me for some password not really knowing which one it was referring to and mentioned that its just not working.
• bp-9e06c39d-a58b-48d5-aa3b-fd97c0240814. I don’t know about this crash, because as far as I can see it hasn’t crashed (some mail has arrived while I was typing this). But ever since the update to v128 I’ve been having a problem where it hangs up (totally unresponsive, has to be force-stopped) when I connect or disconnect an external monitor (occasionally survives with an old 1080p monitor but 100% hangs with a modern WQHD widescreen). So I’ll take this opportunity to report that bug :) (TB is the only app I have this problem with)
• bp-3a49a729-6a3e-437c-976a-ffef50240812. Searched under local folder, opened one of the results, viewed all inline replies, shut each window starting from last to first, closed Thunderbird, a crash window popped up.
• bp-c733a0c5-0ea9-4de5-a07c-c9aa30240802 Just checking e-mails
• bp-c3f092cc-b22b-4f66-8233-ff86a0240608 I had accidently closed TB
• bp-14ff2640-2319-4b8a-b7e3-23c970240523 I restarted to effect an update
• bp-ba6d24da-39fe-432c-894d-b0d850240501 restarting Thunderbird daily to update
• bp-3bf1f6ad-b0eb-4e7f-a96c-a0d160240328 It keeps prompting me to sign into a gmail account that I have removed from every list and can't find listed anywhere

Comment 2

[Wayne Mery (:wsmwk)]

Likely just a different signature for one of these other shutdown long time crashes https://crash-stats.mozilla.org/search/?moz_crash_reason=~XPCOMShutdownThreads&product=Thunderbird&date=%3E%3D2024-08-11T15%3A34%3A00.000Z&date=%3C2024-08-25T15%3A34%3A00.000Z&_facets=signature&_sort=-date&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform#facet-signature

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to Wayne Mery (:wsmwk) from comment #0)

crashed restarting daily on Mac to update to latest daily. I can only say I know there was an outgoing message in the Outbox.

Similar situation today, but had no crashes of any kind between comment 0 and now. Same stack as before...

This was the first time running Thunderbird with MacOS 15. No problems on startup, and no failed passwords. https://crash-stats.mozilla.org/report/index/659c56e5-e4af-45e0-90fe-f28f80240923.

MOZ_CRASH Reason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread.

Top 6 frames:

0  XUL  MOZ_Crash(char const*, int, char const*)  mfbt/Assertions.h:317
0  XUL  mozilla::(anonymous namespace)::RunWatchdog(void*)  toolkit/components/terminator/nsTerminator.cpp:244
1  libnss3.dylib  _pt_root  nsprpub/pr/src/pthreads/ptthread.c:201
2  libsystem_pthread.dylib  _pthread_start
3  libsystem_pthread.dylib  thread_start
4  libnss3.dylib  pt_recvfrom_cont  nsprpub/pr/src/pthreads/ptio.c:0

This must be the Mac counterpart to Windows crash bug 1524247. Will probably dupe to that. I don't have empty trash on exit, nor expunge, set for any of my accounts in server settings

Comment 4

[Wayne Mery (:wsmwk)]

Daily crash count is very flat since Oct 1, but our changing of update rates over time might skew the results.