Open
Bug 1914391
Opened 25 days ago
Updated 9 days ago
adobe.com - On screen keyboard overlaps the input field when trying to type in the support chat
Categories
(Web Compatibility :: Site Reports, defect, P3)
Tracking
(firefox129 affected, firefox131 affected)
NEW
People
(Reporter: ctanase, Unassigned)
References
(Depends on 1 open bug, )
Details
(Keywords: webcompat:site-report)
User Story
platform:android impact:feature-broken configuration:general affects:all branch:release diagnosis-team:layout
Attachments
(1 file)
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366.93 KB,
image/png
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Details |
image.png
Environment:
Operating system: OnePlus 6 A6000 (Android 11)
Firefox version: Nightly 131.0a1-20240820095153
Steps to reproduce:
- Go to https://helpx.adobe.com/support.html
- If prompted select the US website.
- Dismiss the cookie banner.
- Tap on the Chat icon.
- Tap on the input field.
Expected Behavior:
The input field is visible while typing.
Actual Behavior:
The input field is not visible, the on screen keyboard overlaps.
Notes:
- Screenshot attached
- Reproducible regardless of the ETP status
- Reproducible on Firefox Release as well
- Not reproducible on Chrome
- Issue found during WebCompat team [Top100] websites testing
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Updated•13 days ago
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Severity: -- → S3
User Story: (updated)
Keywords: webcompat:needs-diagnosis,
webcompat:site-report
Priority: -- → P3
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Comment 2•11 days ago
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I confirmed that the issue does not occur with interactive-widget=resizes-visual.
Depends on: 1916002
Flags: needinfo?(botond)
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Comment 3•9 days ago
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We can call this diagnosed, then, and presumably fixed-in-Nightly at least by bug 1884807.
Depends on: 1884807
Keywords: webcompat:needs-diagnosis
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Description
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