Closed Bug 1979283 Opened 4 months ago Closed 14 days ago

Firefox hangs on macos 26, when I open apps or spotlight

Categories

(Core :: Widget: Cocoa, defect, P3)

Product:
Core
Component:
Widget: Cocoa
Version:
Firefox 141
Type:
defect

Tracking

()

Status:
RESOLVED FIXED
Milestone:
146 Branch
Tracking Flags:
Tracking Status
firefox145 --- fixed
firefox146 --- fixed

People

(Reporter: bhawanisingh2k13, Assigned: mstange)

References

(Blocks 1 open bug)

Details

(Whiteboard: Workaround in comment 38)

Attachments

(5 files)

firefox.log
4.53 MB, application/octet-stream
Details
firefox.mp4
5.68 MB, video/mp4
Details
image.png
206.11 KB, image/png
Details
Compositor Log
428.72 KB, application/octet-stream
Details
RecursiveMenuItems.zip
3.13 KB, application/zip
Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:141.0) Gecko/20100101 Firefox/141.0

Steps to reproduce:

I have firefox open and browsing the web
I open spotlight or apps in macos 26
Firefox hangs

Actual results:

Firefox hangs

Expected results:

Firefox should not hangs and should work. Every other app works but not firefox.

Attached file firefox.log —

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Cocoa' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Widget: Cocoa
Product: Firefox → Core

Could you please confirm which version of macOS 26 that you are using? You can find this by clicking on the Apple logo in the top left corner of your screen, "About This Mac" and then click on the text field next to macOS. It should show a version number, for example "26 (25A5316i)" or similar.

Severity: -- → S3
Flags: needinfo?(bhawanisingh2k13)
Priority: -- → P3

The version is Version 26.0 Beta (25A5316i)

Flags: needinfo?(bhawanisingh2k13)
Attached video firefox.mp4 —

Thank you for the video. Could you clarify if you are pressing the "Menu Items" section of the Spotlight search, or if you're just dismissing the Spotlight search? Possibly by pressing ESC?

Flags: needinfo?(bhawanisingh2k13)

I tried dismissing the Spotlight search by both clicking outside and by pressing ESC, both caused firefox to hang

Flags: needinfo?(bhawanisingh2k13)

I just updated to 26.0 Beta (25A5316i) and I do not see the "Menu Items" section in spotlight search like you do. Do you happen to know if you have customized your spotlight search at all? The callstack that you have provided does seem to indicate some issue with menu items, but I'm unable to reproduce at the moment.

Flags: needinfo?(bhawanisingh2k13)
Attached image image.png —

I enabled from here, even after disabling every data source for spotlight, firefox still hangs

Flags: needinfo?(bhawanisingh2k13)

Are there tools/debuggers which I can attach to firefox and provide detailed debugging logs?

I have the exact same problem. Running Firefox 141.0 now, but the problem has been there ever since switching to the MacOS 26 Tahoe Developer Beta. It also still persists in the Public Beta (25A5316i).

Could you run mozregression to see if this might be a regression on our side? You can either choose to use the GUI tool, or simply run these three commands in a Terminal window:

sudo easy_install pip
sudo python3 -m pip install -U mozregression --ignore-installed
mozregression --good 2017-01-01

A number of Firefox versions will open in succession to narrow down when this started occurring. Simply type "good" or "bad" in Terminal based on whether or not a build reproduces the bug. Once finished, please post the output from the last run. It should give a last good and first bad revision as well as a link to look at the changesets in that range. Thank you!

Flags: needinfo?(pascal.scheu)
Flags: needinfo?(bhawanisingh2k13)

Not the original poster but I went ahead and ran mozregression and ran the build from 2021-01-01 since it was around the time M series Macs were officially supported. The build worked fine until I logged in. I went ahead and tested the very latest nightly and same thing - when I deleted the profile I was signed in to and used a new one, the spotlight issue did not occur. As soon as I logged in, I used command + space to open spotlight and immediately triggered the bug. Currently on the same MacOS build Version 26.0 Beta (25A5316i). I'm new to testing for Firefox - is there something as easy as mozregression but for browser settings? Otherwise I may play around and see if I can nail down what's causing the problem.

I ran the same test as described in the above comment (ran the build from 2021-01-01) and firefox started hanging as soon as I press cmd + space, after I login to firefox sync.

Flags: needinfo?(bhawanisingh2k13)

It sounds like this might not be reproducible in Safe Mode (Help > Troubleshoot Mode...). Could you please confirm? If this is the case, could you go through your extensions and temporarily disable them to see if this has any impact?

Flags: needinfo?(bhawanisingh2k13)

It would also be good to know if you can think of anything that might make it so that different menu items appear in the menu bar than in a fresh profile. For example, do you have bookmarks organized in some kind of unusual way? Are there any menu items that don't appear in a fresh profile?

Attached file Compositor Log —

Troubleshoot Mode still allows the issue to be reproduced which is super strange to me. I don't see anything that changes between profiles. I'm again super unfamiliar with debugging Firefox but did manage to get a log which doesn't really show much except for the looping of the compositor that starts after I open spotlight (attached to the issue as Compositor Log). I will continue to keep looking into it a bit and if there are any suggestions, I'm more than happy to entertain them :)

OK, sorry for the spam but one more thing I've noticed is that if I load Firefox into a different profile first and then switch into my main profile that's logged into sync, I do not get the issue. However, if I load right into the profile that's logged in, I am able to consistently reproduce it.

I am facing the same issue. The issue started when Firefox is sync with Firefox account.

Duplicate of this bug: 1980768

Would you be able to go to System Settings, then search for Spotlight search categories, disable Menu Items towards the bottom of the categories, restart Firefox and see if this issue still reproduces? This would at least isolate the issue to menu items.

Flags: needinfo?(masum)

(In reply to Stephen A Pohl [:spohl] from comment #22)

Would you be able to go to System Settings, then search for Spotlight search categories, disable Menu Items towards the bottom of the categories, restart Firefox and see if this issue still reproduces? This would at least isolate the issue to menu items.

I just tried this and it had no effect. The hang persists.

(In reply to Alex from comment #23)

(In reply to Stephen A Pohl [:spohl] from comment #22)

Would you be able to go to System Settings, then search for Spotlight search categories, disable Menu Items towards the bottom of the categories, restart Firefox and see if this issue still reproduces? This would at least isolate the issue to menu items.

I just tried this and it had no effect. The hang persists.

Can confirm.

Flags: needinfo?(pascal.scheu)

(In reply to Alex from comment #23)

(In reply to Stephen A Pohl [:spohl] from comment #22)

Would you be able to go to System Settings, then search for Spotlight search categories, disable Menu Items towards the bottom of the categories, restart Firefox and see if this issue still reproduces? This would at least isolate the issue to menu items.

I just tried this and it had no effect. The hang persists.

Yup, I even disabled all options in results from apps and results from system, still the same issue

Flags: needinfo?(bhawanisingh2k13)

(In reply to Bhawani from comment #25)

(In reply to Alex from comment #23)

(In reply to Stephen A Pohl [:spohl] from comment #22)

Would you be able to go to System Settings, then search for Spotlight search categories, disable Menu Items towards the bottom of the categories, restart Firefox and see if this issue still reproduces? This would at least isolate the issue to menu items.

I just tried this and it had no effect. The hang persists.

Yup, I even disabled all options in results from apps and results from system, still the same issue

Delete all bookmark, the It should work. Thanks me later. :D

Flags: needinfo?(masum)

(In reply to Masum Talukder from comment #26)

(In reply to Bhawani from comment #25)

(In reply to Alex from comment #23)

(In reply to Stephen A Pohl [:spohl] from comment #22)

Would you be able to go to System Settings, then search for Spotlight search categories, disable Menu Items towards the bottom of the categories, restart Firefox and see if this issue still reproduces? This would at least isolate the issue to menu items.

I just tried this and it had no effect. The hang persists.

Yup, I even disabled all options in results from apps and results from system, still the same issue

Delete all bookmark, the It should work. Thanks me later. :D

I deleted the bookmarks, but it still hangs (not indefinitely) for a couple of seconds, and after that input/scroll does not respond for 10-15 seconds.

Also I updated to latest beta Version 26.0 Beta (25A5327h)

(In reply to Bhawani from comment #27)

(In reply to Masum Talukder from comment #26)

(In reply to Bhawani from comment #25)

(In reply to Alex from comment #23)

(In reply to Stephen A Pohl [:spohl] from comment #22)

Would you be able to go to System Settings, then search for Spotlight search categories, disable Menu Items towards the bottom of the categories, restart Firefox and see if this issue still reproduces? This would at least isolate the issue to menu items.

I just tried this and it had no effect. The hang persists.

Yup, I even disabled all options in results from apps and results from system, still the same issue

Delete all bookmark, the It should work. Thanks me later. :D

I deleted the bookmarks, but it still hangs (not indefinitely) for a couple of seconds, and after that input/scroll does not respond for 10-15 seconds.

Also I updated to latest beta Version 26.0 Beta (25A5327h)

When I removed all bookmark, It worked for me. Make sure no other device are logged in !

(In reply to Masum Talukder from comment #26)

Delete all bookmark, the It should work. Thanks me later. :D

Before deleting all bookmarks it would be great to isolate which bookmark may have caused this. We may be able to work around whatever is making Spotlight trip up.

I don't know about anyone else but for me it appears to be related to bug 1631239 where I had an infinite looping unfiled folder. When I removed that, Firefox appeared to work as you'd expect. I don't mind removing this since I have been putting random bookmarks in FF for decades despite not ever really going back to them so most of it can almost certainly be deleted but it'd be interesting to hear if this is the same thing causing the issue for others.

(In reply to [:Littlejth] from comment #30)

I don't know about anyone else but for me it appears to be related to bug 1631239 where I had an infinite looping unfiled folder. When I removed that, Firefox appeared to work as you'd expect. I don't mind removing this since I have been putting random bookmarks in FF for decades despite not ever really going back to them so most of it can almost certainly be deleted but it'd be interesting to hear if this is the same thing causing the issue for others.

Thank you for this pointer! I have been able to recreate a bookmark structure that reproduces this hang. I'm going to investigate if there is anything that we can do on our end to prevent this bug. Otherwise, I'm going to file with Apple.

Depends on: 1631239

(In reply to [:Littlejth] from comment #30)

I don't know about anyone else but for me it appears to be related to bug 1631239 where I had an infinite looping unfiled folder. When I removed that, Firefox appeared to work as you'd expect. I don't mind removing this since I have been putting random bookmarks in FF for decades despite not ever really going back to them so most of it can almost certainly be deleted but it'd be interesting to hear if this is the same thing causing the issue for others.

Yeah this fixed the issue, no more lag,hang or anything now.

Attached file RecursiveMenuItems.zip —

I have reported this bug to Apple as FB19444013:

Title:
(macOS 26 Tahoe) Spotlight search of menu items in third party apps can cause third party apps to hang

Which are are you seeing an issue with?
Spotlight

What type of issue are you reporting?
Application Slow/Unresponsive

What type of result did you expect to see Spotlight provide?
Menu Items

Description:
We (Mozilla) would like to report a hang that our users may encounter in Firefox. This issue may also affect other third-party apps that dynamically create menu items in their apps. The issue occurs due to Spotlight’s recursive enumeration of menu items in third-party apps: If menu items are created dynamically, infinite recursion may occur, resulting in these apps to hang.

In Firefox’s case, it is possible for users to create bookmark folders that may reference themselves, which are then reflected in the menu bar as menu items. We are tracking this issue on Mozilla’s side at https://bugzilla.mozilla.org/show_bug.cgi?id=1979283.

Please find attached sample code that reproduces the issue:

  1. Create a new macOS Xcode project with the language set to Objective-C.
  2. Replace AppDelegate.h, AppDelegate.m and main.m with the files provided in the attachment uploaded to this bug.
  3. Build and run the app.
  4. Once the app is running, trigger Spotlight search, then dismiss and return to the sample app.

Actual result:
The app will be unresponsive and the beach ball cursor will appear.

Expected result:
No hang.

(In reply to Stephen A Pohl [:spohl] from comment #33)

In Firefox’s case, it is possible for users to create bookmark folders that may reference themselves,

Whoa what!?

I think we should change the code which creates these menu items to not create those items. There's no point letting a user build up an infinite stack of menus.

I followed up in bug 1631239 comment 10 to see if we can prevent that at the bookmarks level. Are you saying that we should prevent this at the widget layer as well or instead?

Flags: needinfo?(mstange.moz)

Ah I see. I'll follow up over there. I'm not sure what the defense at the widget layer should be - actually maybe we should just have an additional depth limit.

Flags: needinfo?(mstange.moz)

Hello,
Any updates or news on this bug ?

Thank you

(In reply to Pierre from comment #37)

Hello,
Any updates or news on this bug ?

Thank you

On an individual basis, the best thing to do is to check your bookmarks and ensure that there are no cycles. This will prevent the hang.

Ah great, thank you, it worked. Glad to no longer have this issue :)

Whiteboard: Workaround in comment 38

I've never intentionally created a recursive bookmark, but hit this bug as I've upgraded to MacOS 26.

Had an "unfiled" bookmark folder which itself contained "unfiled". When removing this from itself, the hang seems to stop, so I'd consider this a workaround.

That being said, it sounds sane to have an escape hatch in place so that we either discover loops (potentially "unsolvable" problem, I know) or stop at a certain depth, at least in this context.

Duplicate of this bug: 1988943
Duplicate of this bug: 1989509
See Also: → 1982717
Blocks: macos-26
Duplicate of this bug: 1989336

I can reproduce this bug following Bhawani steps.
MacOS is 26.0.1 and Firefox is 143.0.3.
Started happening once I updated to MacOS 26 standard release (Non beta)

Sorry, followed to bug 1631239 and fixed bookmarks. Now I can't reproduce it anymore

Duplicate of this bug: 1991301

Still happens to me. Tahoe 26.0.1, firefox "143.0.4 (aarch64)", mac mini M4 16Gb ram.

Disabling the spotlight keyboard shortcut and installing alfred instead I think helped 🙃.

(In reply to shuri from comment #47)

Still happens to me. Tahoe 26.0.1, firefox "143.0.4 (aarch64)", mac mini M4 16Gb ram.

Disabling the spotlight keyboard shortcut and installing alfred instead I think helped 🙃.

Please see comment 38 for a possible workaround. This seems to have worked for everyone so far.

(In reply to Stephen A Pohl [:spohl] from comment #48)

(In reply to shuri from comment #47)

Still happens to me. Tahoe 26.0.1, firefox "143.0.4 (aarch64)", mac mini M4 16Gb ram.

Disabling the spotlight keyboard shortcut and installing alfred instead I think helped 🙃.

Please see comment 38 for a possible workaround. This seems to have worked for everyone so far.

Thank you! Is there a simple way to find and remove the recursions?

(In reply to shuri from comment #49)

Thank you! Is there a simple way to find and remove the recursions?

Unfortunately not at the moment. An improvement on Firefox's side is being discussed in bug 1631239.

Could it be that when i use sync over different browser languages and operating systems this counts as recursion too? Like "Lesezeichen -Menü" and "Bookmarks Menu" with identical entries. It seems to me Firefox itself can handle this, even when exporting as html there are no duplicates visible.
I do not like the idea to delete all Bookmarks collected over years to omit a crash of a specific Application/OS combination.

See Also: → 1989948

I'm working on a patch to detect recursive menus on the Cocoa side and to not have submenus for them.

Assignee: nobody → mstange.moz
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true

Oh, my idea for checking whether the <menuitem> nsIContent for a menu is the same as the one in our parent chain doesn't actually work - the front-end creates different <menuitem> elements at each depth, of course. Ok so I'll go with a maximum depth check.

Depends on: 1995621
See Also: → 1995696
See Also: → 1995430
Duplicate of this bug: 1995430

I hate to say it but, having installed Firefox 144.0.2, on macOS Tahoe 26.0.1, Firefox is still hanging for me. I thought it had at least improved due to the four buttons at least now appearing to Spotlight's right (Applications, Files, Actions and Clipboard), although as I now see that those buttons appear when moving the mouse I'm not sure if I hadn't been moving my mouse prior to 144.0.2, or if the hang is actually delayed by a second or so (of which allows those buttons the time to appear via mouse movement).

(In reply to Strømfeldt from comment #56)

I hate to say it but, having installed Firefox 144.0.2, on macOS Tahoe 26.0.1, Firefox is still hanging for me. I thought it had at least improved due to the four buttons at least now appearing to Spotlight's right (Applications, Files, Actions and Clipboard), although as I now see that those buttons appear when moving the mouse I'm not sure if I hadn't been moving my mouse prior to 144.0.2, or if the hang is actually delayed by a second or so (of which allows those buttons the time to appear via mouse movement).

@Strømfeldt, thanks for the report. Could you check if you a cyclical bookmarks directory structure?

Secondly, collecting a Firefox profile would help us understand what's happening. These instructions explain how to collect a Firefox profile when Firefox is in a hung / non-responsive state. https://profiler.firefox.com/docs/#/./async-posix-signal-control This will save a profile in ~/Downloads you can share with us. Alternatively, you can get a sample of Firefox with Activity Monitor.

Flags: needinfo?(allan)

(In reply to Haik Aftandilian [:haik] from comment #57)

@Strømfeldt, thanks for the report. Could you check if you a cyclical bookmarks directory structure?

I definitely could/would, but I don't exactly know how to. While somebody on Reddit suggested I search in the Other Bookmarks folder for subsequent Other Bookmarks folders (which there isn't), earlier in this thread Stephan A Pohl replied in the negative to the question of whether there's "a simple way to find and remove the recursions".

(In reply to Stephen A Pohl [:spohl] from comment #50)

(In reply to shuri from comment #49)

Thank you! Is there a simple way to find and remove the recursions?

Unfortunately not at the moment. An improvement on Firefox's side is being discussed in bug 1631239.

If somebody could tell me what to look for, and/or where, I'd certainly be willing to do so.

In terms of collecting and sharing a Firefox profile... Am I supposed to run the first four commands (displayed at the top of that "Profiler control using POSIX signals" page) in Terminal while Firefox is in its hung state, then open up the profile via profiler.firefox.com, from which I'll then be able to upload the profile to you guys? Or is there something more to it that I'm missing?

Flags: needinfo?(allan)

(In reply to Strømfeldt from comment #58)

In terms of collecting and sharing a Firefox profile... Am I supposed to run the first four commands (displayed at the top of that "Profiler control using POSIX signals" page) in Terminal while Firefox is in its hung state, then open up the profile via profiler.firefox.com, from which I'll then be able to upload the profile to you guys? Or is there something more to it that I'm missing?

No, that's it. That is most helpful for us, but collecting a sample of Firefox using macOS Activity Monitor and attaching that to the bug also might show us what is happening.

(In reply to Haik Aftandilian [:haik] from comment #59)

No, that's it. That is most helpful for us, but collecting a sample of Firefox using macOS Activity Monitor and attaching that to the bug also might show us what is happening.

Alright, I just sent an email to the email address I see when hovering over your username. It includes the link to the Profile, while the Activity Monitor sample is attached. Let me know if there's anything else you might need, and/or if I did anything incorrectly.

I updated to 145 earlier today and can unfortunately report back that the issue still persists. On startup and on hitting command-space to open up Spotlight, Firefox freezes.

I suppose what I should do now is delete all my bookmarks and confirm that the issue lies somewhere within them, after which I can import them back in and then delete directory by directory to try to narrow down the culprit(s).

Otherwise, if anybody wants any more info/data off of me to try and fix things on the Firefox end I'm still game for that.

Hi Strømfeldt, sorry for the delay in getting back to you. In terms of what to look for in your bookmarks: We have seen this issue most frequently arise with the "Other Bookmarks" folder having been moved into the Bookmarks toolbar or similar, creating a circular bookmark structure. Can you tell us if you have for example a deeply nested bookmark structure? Do you happen to have the "Other Bookmarks" folder also referenced in the Bookmarks toolbar somewhere? Anything else that you can think of that would stand out in your bookmarks? Do you possibly have an extreme number of bookmarks? Does Firefox ever recover for you when it hangs, or is it a permanent hang no matter how long you wait?

For context, we should now be limiting bookmark folder structures to a depth no deeper than 20 folders. So your issue may turn out to be due to a different underlying root cause.

Flags: needinfo?(allan)

(In reply to Stephen A Pohl [:spohl] from comment #62)

Can you tell us if you have for example a deeply nested bookmark structure?

If "nested bookmark structure" means subdirectories/subfolders within subdirectories/subfolders, I think the deepest they go is four or five.

Do you happen to have the "Other Bookmarks" folder also referenced in the Bookmarks toolbar somewhere?

Nope. I even opened up the exported bookmarks.html file in a text editor and searched for "other bookmarks" and got no results.

Do you possibly have an extreme number of bookmarks?

I can definitely answer affirmative to this one. I've got thousands of bookmarks. I don't know if I've got tens of thousands, but there's a lot there.

Does Firefox ever recover for you when it hangs, or is it a permanent hang no matter how long you wait?

It always recovers. Takes about two minutes. It always hangs when I hit command-spacebar to open Spotlight, and then in one way or another always hangs (and then recovers) upon startup. I say "in one way or another" because it most often instantly hangs upon startup, but sometimes it doesn't. On the occasions that it doesn't, it appears fine, the tabs sent from Firefox iOS are received and load up, I go away for a minute or two to put on breakfast or whatever, then when I return the moment I move the mouse the spinning beach ball appears and it hangs.

Anything else that you can think of that would stand out in your bookmarks?

  1. 99.9% of my bookmarks are located within the default "Bookmarks toolbar" folder.

  2. The only other thing I can add is that yesterday I imported my bookmarks into an old (but then updated) version of Firefox Developer Edition (146.0b2). Due to it being an old (but no longer synced) install with several add-ons, it wasn't exactly a controlled experiment. Moreover, I just noticed that the imported bookmarks weren't imported into the default "Bookmarks toolbar" folder but rather into a new custom folder called "Bookmarks toolbar". Could that have changed the results? Maybe? I didn't test that out.
    .
    I mention all that because whatever the reason be, and apart from what I vaguely remember to be a permanent hang when I first tried things out, the command-spacebar hang didn't last for two minutes but rather ten seconds or so. Moreover, when going through the process of deleting main subfolder after main subfolder (there's about two dozen of them in my default "Bookmarks toolbar" folder) and trying to force the hang, I noticed that rather than there being a culprit subfolder, it seemed that when I deleted one of the larger subfolders that the hang didn't last as long. About half as long, to take a guess. Then when I deleted another of the larger subfolders the hang-time lasted half as long again. Upon subsequently deleting the four largest subfolders the hang-time went from roughly ten seconds to five seconds to two seconds to zero/no-hang. I imported the bookmarks again and tried the same process in a different order (in order to try and rule out a specific subfolder being behind it all), but got the same result.
    .
    I don't know why the hangs (after the initial permanent hang?) on 146.0b2 last only ten seconds or so rather then the two minutes on my main 145.0 install (possibly because the bookmarks aren't in the default "Bookmarks toolbar" folder?), which kinda makes me want to try the same subfolder deletion process with my main install, although I'm kinda wary of messing with it (which is admittedly probably overly cautious of me, as I imagine that importing my exported bookmarks shouldn't pose any problem).

  3. I don't know if this is related to this issue or not (I think it is), but I've noticed in my main 145.0 install that clicking away from Firefox into another program (on another monitor) or clicking back into Firefox after returning from another program (on another monitor) "freezes" Firefox for a very brief moment (without the spinning beach ball). If there's video playing in Firefox the video freezes for about a second, but not the audio (on clicking into or out of Firefox). If I try and directly click onto an alternate tab upon coming back into Firefox I also have to wait for a second for Firefox to respond. On rare occasion does the above process result in Firefox hanging, with the spinning beach ball, for about 30 seconds. I don't know if the subfolder deletion process rectifies the one-second clicking in/out freeze seeing how, as mentioned, I haven't tested that process out on my main install.

Let me know if any of that raises a red flag or whatever for you and if you'd like me to re-try or expand upon my tests, be it with the bookmarks properly in the default "Bookmarks toolbar" folder, on a fresh install of a specific version, on my main install, or whatever it be. As you can probably gather I certainly don't mind playing around with this so as to possibly isolate the issue(s) further, as the hanging/freezing really is a pain in the butt that's bogging down the browser to the point of great annoyance.

Flags: needinfo?(allan)

(In reply to Strømfeldt from comment #63)

(In reply to Stephen A Pohl [:spohl] from comment #62)

Does Firefox ever recover for you when it hangs, or is it a permanent hang no matter how long you wait?

It always recovers. Takes about two minutes. It always hangs when I hit command-spacebar to open Spotlight, and then in one way or another always hangs (and then recovers) upon startup. I say "in one way or another" because it most often instantly hangs upon startup, but sometimes it doesn't. On the occasions that it doesn't, it appears fine, the tabs sent from Firefox iOS are received and load up, I go away for a minute or two to put on breakfast or whatever, then when I return the moment I move the mouse the spinning beach ball appears and it hangs.

Thank you for your detailed response. Since your hang is not a permanent hang, this issue is actually different from the hang reported here (which was a permanent hang). While this is still not ideal, the bug is on Apple's side and they may want to throttle searching ALL menu items, since there may be thousands of them. Would you be able to file a bug with Apple via Feedback Assistant and let us know the FB number so we can follow up?

I'm going to mark this as fixed by bug 1995621 since the permanent hang due to cyclical bookmark structures is addressed by the patch there.

Status: ASSIGNED → RESOLVED
Closed: 14 days ago
Flags: needinfo?(allan)
Resolution: --- → FIXED
status-firefox145: --- → fixed
status-firefox146: --- → fixed
Target Milestone: --- → 146 Branch
No longer depends on: 1631239
See Also: 1995430 → 1631239
Duplicate of this bug: 1982717
See Also: → 2002102

(In reply to Stephen A Pohl [:spohl] from comment #64)

Sorry for the delayed response, I've been away from my computer for the past week.

[T]he bug is on Apple's side and they may want to throttle searching ALL menu items, since there may be thousands of them. Would you be able to file a bug with Apple via Feedback Assistant and let us know the FB number so we can follow up?

I don't have a $99 Apple Developer account (which from what I can tell is needed to use Apple's Feedback Assistant), and I'm unsure if enrolling in Apple's Beta Software Program in order to be able to create a bug via Apple's Feedback Assistant will allow me to file a bug with non-beta macOS.

That all being said (and putting aside the possibility that Firefox 146 might significantly improve the issue (on my end) based on my non-controlled tests with Developer edition 146.0b2), seeing how a new bug was just created by you (bug 2002102), specifically related to the issue of temporary hangs due to excessive bookmarks, does that mean that the suggestion for me to file a bug via Apple's Feedback Assistant has been obviated?

I'll otherwise reply to the other bug report from now on if need be.

Flags: needinfo?(allan)

(In reply to Strømfeldt from comment #66)

(In reply to Stephen A Pohl [:spohl] from comment #64)

Sorry for the delayed response, I've been away from my computer for the past week.

[T]he bug is on Apple's side and they may want to throttle searching ALL menu items, since there may be thousands of them. Would you be able to file a bug with Apple via Feedback Assistant and let us know the FB number so we can follow up?

I don't have a $99 Apple Developer account (which from what I can tell is needed to use Apple's Feedback Assistant), and I'm unsure if enrolling in Apple's Beta Software Program in order to be able to create a bug via Apple's Feedback Assistant will allow me to file a bug with non-beta macOS.

I apologize, I had forgotten that the Feedback Assistant required a developer account. Let's see where the conversation in bug 2002102 leads and if we determine that a report through Feedback Assistant is still warranted, I'll go ahead and report it myself. Thanks again!

You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: