Closed Bug 1983696 Opened 2 months ago Closed 1 months ago

Reordering Folders: the indicator shown for the intended position is minuscule and not visible as expected

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 141
Desktop
Windows
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1957486

People

(Reporter: AlainCh2, Unassigned)

References

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36

Steps to reproduce:

____________ Bug introduction on forum___________
@B_Billy2112
"I'm having trouble dragging/dropping folders to where I'd like them; I wind up just moving them into other folders. Am I missing something?"

I got this issue trying to use TB feature, after having ADD-ON for year!

-> take care because the indicator for the intended position is very small and there is a fast response as well

Solved this way:
Move near the intended position...

  • probably a subfolder list will open
  • keep the mouse pressed and move the pointer over the mails list
  • wait few seconds ... the subfolder will close again
    -> now re-enter sidewise in the exact position you intend for you moved folder

------------------------> !!WRONG!!
...and learn the exact position as TB intend it !

( sorry I'm not good for a Screen-Recorded session - Have to learn that )

Actual results:

See pictures they explain better then words

Forum start of debugging session, with all pictures to describe correctly the issue:
https://connect.mozilla.org/t5/ideas/thunderbird-add-ability-to-manually-sort-order-folders-in-folder/idc-p/103359/highlight/true#M54464

W10 full updated ... in both Main-PC and BKP-PC TB versions 139, 140, 141 act the same way
Main-PC = System Name "TwenyFour"
AMD 7900x - TeamGroup 2x32Gb @6000 -Asrock B650 Steel Legend - FrozenPrism 360 - Asrock AMD 7900GRE 16G - Samsung 980 PRO 1TB - Sharkoon REV300 - EVGA Platinum 1000W -

Expected results:

When moving folders a big blue indicator Should Appear
( that was said by Itagaki in forum - with the request to open a bug )

in page 15 I'm followed by ITAGAKI the programmer with all the tests suggested by him ( comprising the troubleshooting mode )

If you need me ... I'm a good tester ... just let me know.

(In reply to AlainCh2 from comment #0)

Created attachment 9507709 [details]
Indicator size and workaround

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/139.0.0.0 Safari/537.36

Steps to reproduce:

____________ Bug introduction on forum___________
@B_Billy2112
"I'm having trouble dragging/dropping folders to where I'd like them; I wind up just moving them into other folders. Am I missing something?"

I got this issue trying to use TB feature, after having ADD-ON for year!

-> take care because the indicator for the intended position is very small and there is a fast response as well

Solved this way:
Move near the intended position...

  • probably a subfolder list will open
  • keep the mouse pressed and move the pointer over the mails list
  • wait few seconds ... the subfolder will close again
    -> now re-enter sidewise in the exact position you intend for you moved folder

------------------------> !!WRONG!!
...and learn the exact position as TB intend it !

( sorry I'm not good for a Screen-Recorded session - Have to learn that )

Actual results:

See pictures they explain better then words

Forum start of debugging session, with all pictures to describe correctly the issue:
https://connect.mozilla.org/t5/ideas/thunderbird-add-ability-to-manually-sort-order-folders-in-folder/idc-p/103359/highlight/true#M54464

W10 full updated ... in both Main-PC and BKP-PC TB versions 140, 141 act the same way, BUT, in 139Beta indicator was as intended !!
Main-PC = System Name "TwenyFour"
AMD 7900x - TeamGroup 2x32Gb @6000 -Asrock B650 Steel Legend - FrozenPrism 360 - Asrock AMD 7900GRE 16G - Samsung 980 PRO 1TB - Sharkoon REV300 - EVGA Platinum 1000W -

Expected results:

When moving folders a big blue indicator Should Appear
( that was said by Itagaki in forum - with the request to open a bug )

in page 15 I'm followed by ITAGAKI the programmer with all the tests suggested by him ( comprising the troubleshooting mode )

If you need me ... I'm a good tester ... just let me know.

Summary: Moving Folders: the indicator shown is minuscule and not visible as expected > from Itagaki → Reordering Folders: the indicator shown for the intended position is minuscule and not visible as expected

nothing ???

No one, myself included, has probably been able to reproduce it.
Can you try one of the following?

  • Install TB on another PC and see if it works.
  • Record a video of the problem from the start of TB.

While this is fine on Linux, I can reproduce this with Thunderbird Beta 143 on Windows. Don't know about Mac. Hopefully this will be fixed by bug 1957486.

Severity: -- → S4
Status: UNCONFIRMED → NEW
Component: Untriaged → Folder and Message Lists
Depends on: 1957486
Ever confirmed: true
OS: Unspecified → Windows
Hardware: Unspecified → Desktop

Oh wow, thanks for adding me to this, I missed it.
Definitely I'm solving this problem for good in bug 1957486, it's almost done, sorry for the delay but I've been having issues with some tests.
Tentatively marking this as duplicate of bug 1957486, I'll share some screenshots there.
Thank you all for the report!

Status: NEW → RESOLVED
Closed: 1 months ago
Duplicate of bug: 1957486
Resolution: --- → DUPLICATE

Great!!
@Alessandro Castellani [:aleca]
I saw you solved it in ...86 >1957486 ... How to use your solution for testing it ???

Thanks !!!

(In reply to Alessandro Castellani [:aleca] from comment #5)

Oh wow, thanks for adding me to this, I missed it.
Definitely I'm solving this problem for good in bug 1957486, it's almost done, sorry for the delay but I've been having issues with some tests.
Tentatively marking this as duplicate of bug 1957486, I'll share some screenshots there.
Thank you all for the report!

*** This bug has been marked as a duplicate of bug 1957486 ***

Great!!
@Alessandro Castellani [:aleca]
I saw you solved it in ...86 >1957486 ... How to use your solution for testing it ???

Thanks !!!

Flags: needinfo?(alessandro)

You can download a daily release tomorrow and test it.
It will be available in version 144 if you're using our monthly release channel.
I'm uploading a screenshot to the other bug for visual reference.

Flags: needinfo?(alessandro)
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