Closed Bug 1997849 Opened 10 months ago Closed 6 months ago

account hub: Adding a second account is not possible

Categories

(Thunderbird :: Account Manager, defect)

Product:
Thunderbird
Component:
Account Manager
Version:
Thunderbird 144
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: vobenat727, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:144.0) Gecko/20100101 Firefox/144.0

Steps to reproduce:

  1. in Account-settings -> button -> 'new Account'
  2. adding a new name and email address
  3. button -> 'next' and switch to second dialog part
  4. thunderbird try to find the settings and running and running and find nothing ...
  5. ESCAPE closing the dialog and the 'find' process

Actual results:

  1. thunderbird try to find the settings and running and running and find nothing ...

  2. ESCAPE closing the dialog and not the 'find' process only

  3. to add a second account is impossible

Expected results:

this dialog should be have 'manually adding an account' option and 'automatically' as an second option , both should be two 'separate processes and dialogues' .

many thanks

additional info -> system: windows 11 and thunderbird 144.01

Probably covered by bug 1931015

Blocks: tb-account-hub
Component: Untriaged → Account Manager
Summary: Adding a second account is not possible → account hub: Adding a second account is not possible

You can now manually cancel loading processes and we have made manual config much easier to access from the first step. If there's still an issue feel free to reopen this bug with updated instructions.

Status: UNCONFIRMED → RESOLVED
Closed: 6 months ago
Resolution: --- → WORKSFORME
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