2006105 - account hub: Cannot add a second account to Thunderbird if it is on the same server as the first account

Status: RESOLVED INVALID

(Thunderbird :: Account Manager, defect)

Description

[David]

Steps to reproduce:

Added my first account to Thunderbird with no problems. Tried to add second account using account hub, allowed the wizard to autoconfigure, reviewed that the settings were correct, added my password and completed the wizard.
It should be noted that the two email addresses I want to configure are on two different domains, I registered both of them, and they both use mail servers imap.ionos.co.uk and smtp.ionos.co.uk . Presuming, from the error message, that if the second account was hosted on a different server from the first, no error would occur.

Actual results:

Error message. Error Creating Account. When Show More is clicked, reason given:

Incoming server already exists.

Expected results:

It should have allowed me to complete creating the second account despite it residing on the same server.

Comment 1

[Magnus Melin [:mkmelin]]

That does work in general (I have multiple accounts on my test server and use that all the time).

The combination of username+server type+hostname must be unique. Did you use anything special, like trying to use same username for both?

If that's not the issue, please try disabling account hub in the settings and see if works with the old wizard.

Comment 2

[Magnus Melin [:mkmelin]]

David? See comment 1

Comment 3

[Francesco (no longer active, use PM for contact)]

Closing as per whiteboard. Besides, the request doesn't look valid.

Comment 4

[Francesco (no longer active, use PM for contact)]

Besides, this is already discussed in bug 1121151.