Closed Bug 2026843 Opened 2 months ago Closed 2 months ago

Update SUMO KB disclaimer. Firefox Refresh for Selectable Profiles is fixed [Desktop v150]

Categories

(support.mozilla.org :: Knowledge Base Content, task)

Product:
support.mozilla.org
Component:
Knowledge Base Content
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: kiki, Assigned: alice.wyman)

References

Details

Did you check out the steps and FAQs for submitting requests to the CX content team? (yes or no)? [REQUIRED]

**Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content **

IMPORTANT NOTICE: FOR TIMELY PUBLICATION, CONTENT REQUESTS MUST BE SUBMITTED AT LEAST 14 DAYS BEFORE THE RELEASE DATE, ENABLING THE SUMO TEAM TO MAKE THEM LIVE WITHIN 48 HOURS POST-RELEASE. PLEASE ENSURE THAT ALL SUBMITTED INFORMATION, INCLUDING FEATURE DETAILS AND VISUAL ASSETS, IS FINAL. IN THE EVENT OF ANY UNFORESEEN CHANGES OR DELAYS NECESSITATING A PUSH TO A SUBSEQUENT RELEASE, PROMPTLY INFORM US TO PREVENT PUBLISHING AS PER THE ORIGINAL SCHEDULE.

Content access restriction: Is the content restricted to staff or under embargo (yes or no)? [REQUIRED]

Note: If yes, ensure ‘Advanced Fields’ are visible by selecting ‘Show Advanced Field’ at the top right, then scroll to ‘Security’ and check ‘Confidential Mozilla Employee Bug (non-security)’.

Attention: Any content not marked as confidential will be accessible to both NDAd and non-NDAd contributors with a Bugzilla account. Drafts for non-confidential content will also follow the same access policy, being open to comments for anyone with the link. Non-confidential Bugzillas can benefit from contributions by community contributors, while confidential Bugzillas will be handled exclusively by staff.

Product (ensure to select only one product for each ticket. If your request involves multiple products, file an individual Bugzilla for each)

Choose one below and delete others. [REQUIRED]
Firefox for Desktop (Windows)
Firefox for Desktop (macOS)
Firefox for Desktop (Linux)

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
KB content update

Please summarize the request, emphasizing any user-facing changes. Include historical context or background information if it helps users understand the new features or changes. [REQUIRED]

Update existing disclaimer that mention Firefox refresh functionality doesn't work with profiles created from the Profile Management.

##Are the user-facing changes mentioned above for the production release, or is the feature/change experimental/ beta? (Production, Experimental or Beta) [REQUIRED]
**Note: Specify if the user-facing changes mentioned above are final, experimental, or in beta. This information is crucial for determining the appropriate support and documentation level needed. Please note that SUMO KB articles only support the production version for Firefox.
Production

Are the new features or changes region-specific? Are they going to be released in a gradual rollout? [REQUIRED]

**Note: Please confirm if these features or changes are limited to specific geographic regions and if they will be implemented gradually. Knowing this helps us tailor our documentation and support resources appropriately.

Please indicate if this is an on- or off-train release [REQUIRED]

**Note: If applicable, add the product version number to the end of the Summary field using the format: Summary [Product V123]. If this is an off-train release, please use the format: Summary [Product off-train].
Train release

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
v150 on Apr 21

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

Note: If you don’t let us know if this date changes, it will be published on this date

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: A minimum of 10 days is required for translation requests.

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

Check out: https://bugzilla.mozilla.org/show_bug.cgi?id=1928138

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Ensure to submit only final visual assets relevant to the Production release, excluding Nightly or Beta images, and favor 'Light mode' UI screenshots over 'Dark mode'

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

Does the content need approval before publishing? If yes, identify the one approver responsible for this task.

Note: Minor changes such as string updates are directly handled in SUMO, and will not lead to the generation of a pre-publishing draft. [REQUIRED]
Niklas Baumgardner is the PM for this. Will NI him for content approval.

Here's some more information from Alice in Bug2000860

Bug 1928138 has been resolved FIXED in Firefox 150 so updates to the following are needed:

Also, here's the Asana link for internal reference: https://app.asana.com/1/90589597529/project/1203460865189761/task/1213823263754081?focus=true

See also bug 2000860 comment 16, where I wrote:
I also wanted to confirm that, even if the issue is fixed in Firefox 150, users running Firefox 149 and below will still be affected, correct? In that case, we should edit the articles and template when the bug is fixed, to set the warning {for not fx150} and advise users to update Firefox.

See Also: → 2000860, 1928138
Summary: Remove disclaimer about Firefox Refresh doesn't work for Selectable Profiles → Update SUMO KB disclaimer. Firefox Refresh for Selectable Profiles is fixed [Desktop v150]

(In reply to Kelimutu [:kiki] from comment #1)

Here's some more information from Alice in Bug2000860

Bug 1928138 has been resolved FIXED in Firefox 150 so updates to the following are needed:

I have updates pending review. See:

To Kiki: Should this bug be reassigned to Flavius or will you be reviewing my revisions?

(from comment #3)

I have updates pending review. See:

To Kiki: Should this bug be reassigned to Flavius or will you be reviewing my revisions?

Flavius approved my pending revisions. I'll close this bug.

P.S. I updated the warnings in the above articles to add the April 21, 2026 release date for Firefox 150. My revisions are pending review have been approved (Thanks to Donna Kelly).

Status: ASSIGNED → RESOLVED
Closed: 2 months ago
Resolution: --- → FIXED
See Also: → 2013715
You need to log in before you can comment on or make changes to this bug.