214937 - Custom mail notification sound does not play

Status: VERIFIED DUPLICATE of bug 169414

(SeaMonkey :: MailNews: Message Display, defect)

Description

[odi]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624

Even though I configure Mozilla to play a custom sound to notify incoming email,
the default system sound is played instead. When I click Preview in the sound
setting preference pane, the system sound is played as well. This is independent
of the wave file.

Reproducible: Always

Steps to Reproduce:
1. In Preferences > Mail News > Notifications
   Check 'show an alert' and 'play a sound'
   Select 'custom wav file'
   Browse to a wave file
2. click Preview
3. wait for new email

Actual Results:  
The default system Sound plays

Expected Results:  
The custom wave file should be played

Comment 1

[Andreas Kunz]

Works for me (Moz 1.4, Win2k)

Comment 2

[Patrick Stadelmann]

I do have the same problem with Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.4) 
Gecko/20030624. I can add that, in step 2 of the Steps to reproduce mentionned above, the 
system sound is played instead of the selected sound file.

Comment 3

[Jonathan Greene]

This does not work for me either... tried many different sound files with no luck.

I'm running OS X 10.2.6 and Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O;
en-US; rv:1.5b) Gecko/20030808

Comment 4

[Eike Preuss]

Same problem here, also using mozilla1.4 release.
Beeps instead of custom eMail notification sound both under Win2000 and X11 / RH
Linux 9.0 .

Comment 5

[Jeremy Lomas]

On:

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5b) Gecko/20030827

System notification plays instead of custom wav file as noted by above posters,
but I would like to add that this problem seemed to appear sometime between 1.2b
and 1.3...

Comment 6

[gaxzero]

sound never plays.
 not with "Preview" button in Properies dialog,
 not when i get new mail. (i get the X11 bell / beep here)

on Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20030925
redhat 8

(may be related to bug 221170 on OS X)

Comment 7

[Ramona]

User-Agent:  Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.5) Gecko/20031007

I configured Mozilla 1.5 (and Netscape 7.1)to play a custom sound to notify
incoming email by:

Steps to Reproduce:
1. In Preferences | Mail News | Notifications
   Enable: Show an alert and Play a sound
   Select: Custom wav file
   Enter the path as follows:  file:///C:\yourWAVfolder\xxx.wav
2. Click Preview:  mail notification .wav file plays

Actual/Expected Results:  
The Custom .wav file plays

These are the about:config settings:

mail.biff.play_sound.type - user set - integer - 1
mail.biff.play_sound.url - user set - string - file:///C:\yourWAVfolder\xxx.wav

Which will be reflected in prefs.js as:

user_pref("mail.biff.play_sound.type", 1);
user_pref("mail.biff.play_sound.url", "file:///C:\\yourWAVfolder\\xxx.wav");

Credit goes to Jay Garcia, who posted the path to use in a NG thread.  This was
the breakthrough to get my sound notification working in 98SE (file:///)

Comment 8

[Mike Cowperthwaite]

*** Bug 224648 has been marked as a duplicate of this bug. ***

Comment 9

[Mike Cowperthwaite]

*** Bug 225224 has been marked as a duplicate of this bug. ***

Comment 10

[Christian Hamacher]

Looking at comment #7, this seems to be a duplicate of bug 169414. 

Mozilla is extremely picky about the format of the path string.

Please reopen if you disagree.

*** This bug has been marked as a duplicate of 169414 ***

Comment 11

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified dup.