223452 - Cannot enable the Junk Mail Controls

Status: RESOLVED WORKSFORME

(Thunderbird :: Preferences, defect)

Description

[Don Moldover]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.5) Gecko/20031007		

I can select the menu which configures the junk mail controls; however when I
mark the changes I want on the menu and attempt to select the "OK" button,
nothing happens.

Reproducible: Always

Steps to Reproduce:
1. select "TOOLS -> Junk Mail Controls..."
2. select check box for "Move incoming messages determined to be junk mail..."
3. select a folder within my mailbox from the line that says "Other"
4. select check box for "When I manually mark messages as Junk"
5. select "OK" button
Actual Results:  
The dialog box stays on the screen and will not go away until I select "Cancel"

Expected Results:  
Close the dialog box and put the filter settings into effect.

Comment 1

[Steven Azar]

The comments I made on bug 221415 more correctly apply to this bug.

Comment 2

[Petr Cerny [:hrosik]]

still appears in Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b)
Gecko/20040316 (running on WinXP)
It seems as a cross-platform bug (or at least Windows*), I'll check it on Linux
ASAP.
Maybe severity should be raised - what for is all that junk-mail-recognition
stuff, if one eventually cannot use it.

Comment 3

[Petr Cerny [:hrosik]]

Seems to be OK on Linux (the same release as for WinXP)
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7b) Gecko/20040316
Maybe it is a Windows* bug only then.

Comment 4

[Ken Anderson]

Hi,
This is exactly my problem.  I am new to this site.  If I make this comment will
I get added to list of people who will be notified when a solution is added?

I just migrated to Thunderbird from Mozilla 1.73.  Migration seemed to go
flawlessly.  Great job.  I have XP Home with SP 2 installed.

Looking forward to help as I want to be able to start using the junk mail controls.
Thank you,
Ken Anderson

Comment 5

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #4)

Ken Anderson, see Bug 213300.
Isn't it your problem?

> If I make this comment will I get added to list of people
> who will be notified when a solution is added?
No. Put your email address in "CC: list" thru "Add CC:" field.

(In reply to comment #0 and comment #2)
 
Don Moldover(bug opener) and [e-mail], does problem still exist?
If yes, have you read Steven Azar's Bug 221415 Comment #2 mentioned in Comment #1?  
Isn't your problem same as Bug 213300 or Bugs listed in it?

Comment 6

[Mikael Engdahl]

I'm having the same problem. I want to change my junk mail constrols to empty
the junk folder every 7 days instead of 14, but nothing happens when I click OK.
(It worked fine before though)

I think this bug is really serious since the junk mail controls are one of the
features that are most often mentioned in tb promotion.

I'm using tb 1.0 on WinXP by the way.

Also, the bug summary should be changed to someting like "Cannot change Junk
Mail Controls settings"

Comment 7

[David :Bienvenu]

do any errors appear on the javascript console when you do this? Tools |
javascript console, if you have the js console installed.

Comment 8

[Ken Anderson]

Hi,
I had to discontinue testing of Thunderbird because I could not get synch to
work with Palm Tungsten E.  I was very disappointed that Thunderbird does not
seem to offer function for PDA support like Mozilla does, e.g., to start or stop
synch to Address Book.
Ken

Comment 9

[Sean Pearson]

I found a workaround!

In the Whitelists section, if "Do not mark..." is selected, then the user needs
to select an item (usually "Collected Addresses") in the drop-down box.  Do
that, and  the OK button works as expected.

So, to fix this bug, what really needs to happen is the drop-down box needs to
be modified so that there is always a valid selection.

BTW, this is the item in the JavaScript Console that clued me in:

Error: document.getElementById("whiteListAbURI").selectedItem has no properties
Source File: chrome://messenger/content/junkMail.js
Line: 171

Hope this helps.

Comment 10

[Peter F. Patel-Schneider]

(In reply to comment #7)
> do any errors appear on the javascript console when you do this? Tools |
> javascript console, if you have the js console installed.

I am experiencing this behaviour in newly installed versions of Thunderbird, including 1.0.7, 1.5beta, and 1.5 (20051201).  I see the following errors on 
the JavaScript console, once for each time I press the "OK" button:

Error: document.getElementById("whiteListAbURI").selectedItem has no properties
Source File: chrome://messenger/content/junkMail.js	      Line: 240

Then when I exit (using "Cancel") I get an information mession

No chrome package registered for chrome://editor-region/locale/region.properties .

which may, or may not, be related to the error.

Peter F. Patel-Schneider

[e-mail]

Comment 11

[zug_treno]

(In reply to comment #9)
> BTW, this is the item in the JavaScript Console that clued me in:
> 
> Error: document.getElementById("whiteListAbURI").selectedItem has no properties
> Source File: chrome://messenger/content/junkMail.js
> Line: 171

Related to/duplicate of bug 217548 comment 3 -> Core bug 192119?

Comment 12

[Wayne Mery (:wsmwk)]

Do you still see this problem using a current version (thunderbird or SM, doesn't matter what you are currently using)? 

Comment 13

[Petr Cerny [:hrosik]]

Not anymore. IIRC at least from the time Junk mail preferences has been moved to "Mail & Newsgroups Settings" under appropriate accounts.

Comment 14

[Wayne Mery (:wsmwk)]

reporters address is dead
WFM per comment 13 (peter was running 2.0.0.2 )