252277 - Remove "Send Image...", "Send Video...", and "Send Audio..." from context menus

Status: RESOLVED WONTFIX

(Firefox :: Menus, enhancement)

Description

[Steven Garrity [:sgarrity]]

This is split off from bug 239307

The sending an image can also be achieved clicking "View Image..." and then
using the File -> Send Page... menu item.

Related discussion in the MozillaZine Forums:
http://forums.mozillazine.org/viewtopic.php?t=65126

Reproducible: Always
Steps to Reproduce:
1. Right click on an image or a link
2. Notice the "Send Image..." menu item
3. Take a deep breath

Comment 1

[Robert Claypool]

Send image is ambiguous. I clicked on it expecting it to function like the "Send
to..." menu option in explorer. Should be called "E-mail Image" Same for all the
pther "Send" things that do e-mail stuff. In fact when there becomes multiple
e-mail items they can be broken off into a submenu of the right click menu, with
the name "E-mail..."

Comment 2

[Mike Connor [:mconnor]]

"You can do it in a more complicated way, so its not needed." is the argument here.  Oy?

Comment 3

[James May [:fowl2]]

Can we at least change it to "Email link to Image"? 

That is what it actually does. Or is that a separate, separate bug? :)

Comment 4

[Nguyen Ngoc Trung]

Attachment: Proposed patch

I suggest change it to "Send Link To Image..." to make it consistent with "Send Link..."
Or we can change both to "Email Link To Image..." and "Email Link..."

Comment 5

[Mohit Kanwal [:redDragon]]

Does this bug take care of the respective Localizations ?

Comment 6

[Jared Wein [:jaws] (please needinfo? me)]

Comment on attachment 612167 [details] [diff] [review]
Proposed patch

Review of attachment 612167 [details] [diff] [review]:
-----------------------------------------------------------------

Thanks for the patch Nguyen. I'd like to see us take a larger look at the necessity of some of our context menuitems and determine how necessary each one really is.

As people are moving away from desktop mail clients and towards web mail clients, Firefox integration with these mail clients is harder and more rare (it is possible but my gut guess is that the adoption rate is on the < 2% range).

::: browser/locales/en-US/chrome/browser/browser.dtd
@@ +419,5 @@
>  <!ENTITY saveVideoCmd.label           "Save Video As…">
>  <!ENTITY saveVideoCmd.accesskey       "v">
>  <!ENTITY saveAudioCmd.label           "Save Audio As…">
>  <!ENTITY saveAudioCmd.accesskey       "v">
> +<!ENTITY sendImageCmd.label           "Send Link To Image…">

I don't think we'll change this text, but if we did change it then we would also have to change the entity name here.

Comment 7

[Jared Wein [:jaws] (please needinfo? me)]

Attachment: Patch for bug

I think we can remove the "Send Image..." context menu items as well as the ones for audio & video. The extra context menu adds visual noise and likely doesn't get much use.

As a comparison, the menuitem in the app menu for "Send Link..." has only 0.6% use from users (http://blog.mozilla.org/ux/files/2012/06/menus.png).

We should get sign-off from the UX team before making this change, so I've flagged them for UX review on this patch.

Comment 8

[Frank Yan (:fryn)]

Comment on attachment 632168 [details] [diff] [review]
Patch for bug

Please run test_contextmenu.html locally to check for failures.

Comment 9

[Jared Wein [:jaws] (please needinfo? me)]

test_contextmenu.html passes with all green locally.

Here's the usage statistics from gregglind for "Send Link As..." on the context menu for ui-review:

item      %people_used %mean_among_users %median %top5pct
sendimage 3.34         1.93              1       3
sendlink  0.89         1.4               1       4
sendpage  0.89         2.93              1       31

To interpret:
"Among Test Pilot Users (a technologically) sophisticated audience,
all three features are used, rarely. "Sendimage" is the most common
and has the most even distribution. Sendpage seems to be very heavily used,
but only by a tiny subset of users."

Comment 10

[Jared Wein [:jaws] (please needinfo? me)]

After further discussion with shorlander, we have decided to WONTFIX this bug and instead rename the menuitems to be more obvious. The results from a test pilot heatmap study show a significantly larger amount of clicks on the context menu items compared to the sendpage menuitem (bug 239307).

The difference between these two bugs is that page URLs generally have a visible place to view and copy, whereas media URLs are generally hidden from the view of most users.

See bug 770419 for the renaming of these menuitems.