259951 - Some fonts cannot be localized from Mozilla Thunderbird itself (nor Firefox) on Windows

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[Javier SOLA]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040707 Firefox/0.9.2

When doing a general font replacement in Thunderbird (in global/intl.css), there
are some fonts that are not changed. In localized version that require specific
characters (such as Khmer or Indian languages and many others), Thunderbird (and
Firefox) display white squares instead of the translated text. These font can be
changed by changing the general MS Windows titlebar font parameter (right click
on desktop - properties - appearance tab - advanced - Select active Title Bar...
and change the font).

I don't know if these fonts can be controlled from within the program, or they
are determined by Windows when calling Windows to open the different windows,
but it is a major problem for localized version, as it complicates installation
(adding system requirements) and leaves things out of the control of the
localization team.

It is desirable to be able to control thhe fonts in the title bar and at least
two other dialogs that somehow depend on Windows. See links below for screenshoots.


Reproducible: Always
Steps to Reproduce:
1. Open a localized version of Thunderbird or Firefox in a system in which the
Active Title Bar font has not been localized.
2.
3.

Actual Results:  
White squares are displayed in the titlebar.

Expected Results:  
Display text in the localized script and language in the title bar and otherr
two locations

Screen shoots of incorrect display (three separate problems):

http://www.khmeros.info/tools/bugs/titlebar_fonts.jpg

http://www.khmeros.info/tools/bugs/acc_set_ font_1.JPG
http://www.khmeros.info/tools/bugs/acc_set_ font_2.JPG

Comment 1

[Javier SOLA]

Correction of screenshoots URLs

http://www.khmeros.info/tools/bugs/acc_set_font_1.JPG
http://www.khmeros.info/tools/bugs/acc_set_font_2.JPG

Comment 2

[Steffen Wilberg]

http://www.khmeros.info/tools/bugs/titlebar_fonts.jpg
I have no idea about that.

http://www.khmeros.info/tools/bugs/acc_set_font_1.JPG
This is mostly a windows dialog, as we have no "Make New Folder" string
anywhere. But the boxes stand for "Select Local Directory", and we provide the
string for that:
http://lxr.mozilla.org/mozilla/search?string=localFolderPicker.label
Have you translated the strings in the two dtd files?

http://www.khmeros.info/tools/bugs/acc_set_font_2.JPG
This is the native Windows filepicker dialog. But I have no idea about the boxes.

Comment 3

[Javier SOLA]

Yes, the strings are translated. The white squares are the usual printing
behaviour when the font used does not have a character for that code-point.

For the title-bar, the font is provided by Windows. The workaround is to change
the Windows XP font for title-bars... but this changes it for all applications,
and it cannot be made part of the installation system for the program.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.