Cannot authentificate at POP3 Server if username is something like mike@mike.meyers.name

RESOLVED EXPIRED

Status

Thunderbird
Account Manager
--
major
RESOLVED EXPIRED
13 years ago
8 years ago

People

(Reporter: Philipp Ebneter, Assigned: Scott MacGregor)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I have been using Mozilla-Mail and different versions of Thunderbird.
I have several E-mail accounts at Networksolutions, some of them with normal
domain names and some .name domains.
The Problem is now that I cannnot anymore authentificate to get the emails from
the .name accounts. I get the error message from Thunderbird "Sending of login
failed, Mailserver responded: Invalid login". I am sure that the login data and
configuration is correct - the retrieval of mails still works with Mozilla Mail
with exactly the same setup.

The problem might lie behind the format of the login. While the "normal" domains
 have usernames like "john@example.com", the .name account loginnames have the
format "john@john.meyers.name".


Reproducible: Always
Steps to Reproduce:
1. Set up account with .name account at Networksolutions (Example:
Servername="mail.john.meyers.name", username="john@john.meyers.name"
2. Klick on "Get Mails"
3.

Actual Results:  
Error box from Thunderbird "Sending of password did not succeed. Mailserver
mail.john.meyers.name responded: Invalid login"
(Reporter)

Updated

13 years ago
Summary: Cannot authentificate at POP3 Server if username is something like mike@mike.name.com → Cannot authentificate at POP3 Server if username is something like mike@mike.meyers.name
This does not seem to be a security vulnerability so removing the
"security-sensitive" designation.
Group: security

Comment 2

13 years ago
(In reply to comment #0)
> The problem might lie behind the format of the login. While the "normal"
> domains  have usernames like "john@example.com", the .name account loginnames
> have the format "john@john.meyers.name".
> 
> Reproducible: Always
> Steps to Reproduce:
> 1. Set up account with .name account at Networksolutions (Example:
> Servername="mail.john.meyers.name", username="john@john.meyers.name"

So for the "normal" domain logins, are the usernames format with the @ or just 
with the username ("john") part?

xref bug 216290.
WORKSFORME.
My username of my provider is accountname@subdomain.domain.ne.jp format (both
POP3 and SMTP) and is working well from beginnig of my Mozilla use(Mile Stone 17) .

I saw a bug of same complaint as you in the past ;
 - He paseted text of username to Mozilla's UI panel from some where.
   But a space is included after username on copy, this becomes wrong username.
Similar case?
See prefs.js in your profile directry and find next line(s). 
   user_pref("mail.server.serverNN.realuserName", "user-xx "); (If changed)
or user_pref("mail.server.serverNN.userName",     "user-xx "); (If not changed)
Is this set as you expected?

Comment 4

13 years ago
Philipp Ebneter, please respond to comment 2 and comment 3.

Comment 5

13 years ago
I have run into the same problem.  It was not present in versions up to about
0.5 (I think) and started showing up after that.  It is present whether the
client runs on Mac, Windows or Linux.  It is probably due to a different
handling of escape characters in latter versions of Thunderbird.
(Reporter)

Comment 6

13 years ago
(In reply to comment #2)
> (In reply to comment #0)
> > The problem might lie behind the format of the login. While the "normal"
> > domains  have usernames like "john@example.com", the .name account loginnames
> > have the format "john@john.meyers.name".
> > 
> > Reproducible: Always
> > Steps to Reproduce:
> > 1. Set up account with .name account at Networksolutions (Example:
> > Servername="mail.john.meyers.name", username="john@john.meyers.name"
> 
> So for the "normal" domain logins, are the usernames format with the @ or just 
> with the username ("john") part?
> 
> xref bug 216290.

The "normal" user names also have the @ in the login-name.
(Reporter)

Comment 7

13 years ago
(In reply to comment #3)
> WORKSFORME.
> My username of my provider is accountname@subdomain.domain.ne.jp format (both
> POP3 and SMTP) and is working well from beginnig of my Mozilla use(Mile Stone
17) .
> 
> I saw a bug of same complaint as you in the past ;
>  - He paseted text of username to Mozilla's UI panel from some where.
>    But a space is included after username on copy, this becomes wrong username.
> Similar case?
> See prefs.js in your profile directry and find next line(s). 
>    user_pref("mail.server.serverNN.realuserName", "user-xx "); (If changed)
> or user_pref("mail.server.serverNN.userName",     "user-xx "); (If not changed)
> Is this set as you expected?
> 

yes, the 
    user_pref("mail.server.serverNN.realuserName", "user-xx")
seemed to be correct
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Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED
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