Closed Bug 294863 Opened 20 years ago Closed 16 years ago

Cannot set thunderbird as default mail application

Categories

(Thunderbird :: General, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: jobst, Unassigned)

References

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4 Although thunderbird *IS SET* to be my default mail application it comes up at every start telling me its NOT. I do not want to stop the dialog popping up in case something changes it, so when I go into the option menu (general) and try to change it, I cannot set thunderbird as default mail application, it comes up with a message box saying that the registry key could not be set. I have inlcuded my dump of the registry AND the dump when running "regmon" from "www.sysinsternals.com" while I was doing the change. My understanding is that all the registry values are correct and all registry entries are ACCESSIBLE, i am running this as Administrator. Reproducible: Always Steps to Reproduce: 1.go to edit 2.go to option 3.go to general 4.click on set thunderbirtd as default mail application 5. press ok 6. error appears Actual Results: message box appears telling me its not working Expected Results: some dialog box saying its done AND thunderbird NOT coming up saying it is NOT the default application. REGISTRY ######################################################################################################################## hkey_local_machine\software\clients\mail NoMailClient = PreFirstRun = = Mozilla Thunderbird Mozilla = Mozilla Mail DLLPath = E:\Mozilla\mozMapi32.DLL DefaultIcon = E:\Mozilla\Mozilla.exe,0 InstallInfo HideIconsCommand = "E:\Mozilla\uninstall\MozillaUninstall.exe" /ua "1.7.8 (en)" /hs mail IconsVisible = REG_DWORD 0x00000000 ReinstallCommand = "E:\Mozilla\Mozilla.exe" -silent -nosplash -setDefaultMail ShowIconsCommand = "E:\Mozilla\uninstall\MozillaUninstall.exe" /ua "1.7.8 (en)" /ss mail protocols mailto = URL:MailTo Protocol shell open command = E:\Mozilla\Mozilla.exe "%1" shell open command = E:\Mozilla\Mozilla.exe -mail Mozilla Thunderbird = Mozilla Thunderbird DLLPath = E:\thunderbird\mozMapi32.DLL DefaultIcon = E:\thunderbird\thunderbird.exe,0 InstallInfo HideIconsCommand = "E:\thunderbird\uninstall\UninstallThunderbird.exe" /ua "1.0.2 (en)" /hs IconsVisible = REG_DWORD 0x00000000 ReinstallCommand = "E:\thunderbird\thunderbird.exe" -silent -nosplash -setDefaultMail ShowIconsCommand = "E:\thunderbird\uninstall\UninstallThunderbird.exe" /ua "1.0.2 (en)" /ss mail protocols mailto = URL:MailTo Protocol URL Protocol = DefaultIcon = E:\thunderbird\thunderbird.exe,0 shell open command = E:\thunderbird\thunderbird.exe -compose "%1" shell open command = E:\thunderbird\thunderbird.exe properties = Thunderbird &Options command = E:\thunderbird\thunderbird.exe -options Netscape = Netscape Mail DLLPath = E:\netscape7\mozMapi32.dll DefaultIcon = E:\netscape7\NETSCP.EXE,0 DefaultsIcon = E:\Netscape7\chrome\icons\default\messengerWindow.ico,0 InstallInfo HideIconsCommand = "E:\Netscape7\uninstall\NSUninst.exe" /ua "7.1b1 (en)" /hs mail IconsVisible = REG_DWORD 0x00000000 ReinstallCommand = "E:\Netscape7\Netscp.exe" -silent -nosplash -setDefaultMail ShowIconsCommand = "E:\Netscape7\uninstall\NSUninst.exe" /ua "7.1b1 (en)" /ss mail protocols mailto = URL:MailTo Protocol URL Protocol = shell open command = E:\netscape7\NETSCP.EXE "%1" shell = open = command = E:\netscape7\NETSCP.EXE -mail Outlook Express DLLPath = REG_EXPAND_SZ %ProgramFiles%\Outlook Express\msoe.dll = Outlook Express Envelope CLSID = {A08AF898-C2A3-11d1-BE23-00C04FA31009} CurVer = OutlookExpress.Envelope.1 InstallInfo ReinstallCommand = REG_EXPAND_SZ "%SystemRoot%\system32\rundll32.exe" "%SystemRoot%\system32\shell32.dll",OCInstall ReinstallOE HideIconsCommand = REG_EXPAND_SZ "%SystemRoot%\system32\rundll32.exe" "%SystemRoot%\system32\shell32.dll",OCInstall HideOE ShowIconsCommand = REG_EXPAND_SZ "%SystemRoot%\system32\rundll32.exe" "%SystemRoot%\system32\shell32.dll",OCInstall ShowOE IconsVisible = REG_DWORD 0x00000000 Protocols mailto = URL:MailTo Protocol EditFlags = REG_BINARY 0x00000004 0x00000002 URL Protocol = DefaultIcon = REG_EXPAND_SZ %ProgramFiles%\Outlook Express\msimn.exe,-2 shell open command = REG_EXPAND_SZ "%ProgramFiles%\Outlook Express\msimn.exe" /mailurl:%1 shell open command = REG_EXPAND_SZ "%ProgramFiles%\Outlook Express\msimn.exe" /mail hkey_local_machine\software\classes\mailto = URL:MailTo Protocol URL Protocol = DefaultIcon = E:\thunderbird\thunderbird.exe,0 shell open command = E:\thunderbird\thunderbird.exe -compose "%1" RUNNING REGMON WHILE DOING THE CHANGE ######################################################################################################################## 1 13:08:31 thunderbird.exe:776 OpenKey HKLM\Software\Clients\Mail SUCCESS Access: 0x2000000 2 13:08:31 thunderbird.exe:776 QueryValue HKLM\Software\Clients\Mail\(Default) SUCCESS "Mozilla Thunderbird" 3 13:08:31 thunderbird.exe:776 QueryValue HKLM\Software\Clients\Mail\(Default) SUCCESS "Mozilla Thunderbird" 4 13:08:31 thunderbird.exe:776 CloseKey HKLM\Software\Clients\Mail SUCCESS 5 13:08:31 thunderbird.exe:776 OpenKey HKLM\Software\Clients\Mail\Mozilla Thunderbird\Protocols\mailto\shell\open\command SUCCESS Access: 0x2000000 6 13:08:31 thunderbird.exe:776 QueryValue HKLM\Software\Clients\Mail\Mozilla Thunderbird\Protocols\mailto\shell\open\command\(Default) SUCCESS "E:\thunderbird\thunderbird.exe -compose "%1"" 7 13:08:31 thunderbird.exe:776 QueryValue HKLM\Software\Clients\Mail\Mozilla Thunderbird\Protocols\mailto\shell\open\command\(Default) SUCCESS "E:\thunderbird\thunderbird.exe -compose "%1"" 8 13:08:31 thunderbird.exe:776 CloseKey HKLM\Software\Clients\Mail\Mozilla Thunderbird\Protocols\mailto\shell\open\command SUCCESS
I have the same problems! I had similar problems also with netcape. There is open a message (german): Fehler [!] 0 : Deinstallation-Log-Verzeichnis nicht gefunden: HKEY_LOCAL_MACHINE\Software\Mozilla Thunderbird\1.0.2 (en)\Uninstall\Unistall Log Folder Then a little part of a window-infoline with the Thunderbird logo, the min-, the full- and the closer-icon opens (when thunderbird was not started) - and i have to close the window first before i can work with Thunderbird. Mozilla Thunderbird Version 1.0.2 (20050317)
I installed Thunderbird three times and have the same issue. THEN when mailto links are clicked in Firebird, Thunderbird will not launch, even after selecting the "Click to select Thunderbird as the Default mail application" msg box, which appears each time Tbird is opened. The Registry info is similar to that in the comments from other users below. V. 1.0.6 on WinXP, 512 DDR SDRAM, 200GHD, Direcway Broadband and PeoplePC tested. -CJ
*** Bug 288669 has been marked as a duplicate of this bug. ***
Work Around: I started Outlook Express and upon query I made it the "default mail application". I immediately closed Outlook and started Thunderbird and as soon as thunderbird started I made it the default mail application again. Since then I have never been asked again.
Workaround WFM. Thanks.
*** Bug 315967 has been marked as a duplicate of this bug. ***
Bug 314581 comment 17 provides a useful insight on a certain HKLM registry key; it seems that TB is not setting that correctly.
*** Bug 335799 has been marked as a duplicate of this bug. ***
QA Contact: general
Assignee: mscott → nobody
Jobst. Do you still see this? (without the workaround) dupe forward to bug 314581?
In Windows Vista, since installing, trying then removing Eudora, I cannot make Thunderbird the default email client, it always asks upon invocation, I click the Check button and check the always check box but it does not make any difference. It always asks.
(In reply to comment #9) > Jobst. Do you still see this? (without the workaround) dupe forward to bug > 314581? I do not know ... as I said I have never been asked again and I do not know how to go back to the original "being asked". Looking at all the other threads/bugs that relate to this issue as well as looking at all of those registry keys it seems that a lot has changed. I am currently running the version 2.00.18 and it seems that some of the registry keys in question do not exist enymore (nor make any difference). Sorry, I am not of much help. Jobst
Since it's WFM for the reporter ->WFM Brian: you might want to try setting some other app as default, then tb again. Or try reinstalling into another, empty folder.
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
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