328121 - Forwarded portion of message not saved (and not displayed)

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Dennis Gesker]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Build Identifier: Thunderbird version 1.5 (20051201)

When I save a message that was forwarded to me I can open the message
but when I double click on the icon to open the forwarded portion of the
message the window displayed is blank (no message)

Reproducible: Always

Steps to Reproduce:
1. Create message
2. Forward message to yourself
3. Save the forwarded message to hard drive
4. Double click on the saved message to open
5. Double click on the icon representing the forwarded portion message


Actual Results:  
New window is blank and does not display the forwarded portion of the message

Expected Results:  
New window displaying the forwarded portion of the message

Comment 1

[Dennis Gesker]

Attachment: Blank window when opening forwarded portion of the message

Screen shot demonstrating the issue. I suspect that this problem may be related to a printing problem described in Bug# 322961

Comment 2

[Mike Cowperthwaite]

There's something wrong with that file you attached to the bug -- are you sure it's a JPEG?

Do you have your Forwarding preference set to "As Attachment" rather than "Inline"?  (Options | Composition)

Comment 3

[Dennis Gesker]

Attachment: Screen shot showing empty message window which should contain contents of forwarded portion of email message

Screen shot showing empty message window which should contain contents of forwarded portion of email message

Comment 4

[Dennis Gesker]

Comment on attachment 212661 [details]
Blank window when opening forwarded portion of the message

Attached incorrect file

Comment 5

[Mike Cowperthwaite]

OK.  Ignore my comment 2, I thought for some reason you were talking about the compose window.

Are you sure the attachment does in fact have any content?  How does "Second Message" display if you turn on  View | Display Attachments Inline  ?

Comment 6

[Dennis Gesker]

Yes, there is content (a couple lines of plain text) and View | Display Attachments Inline will show the contents of the forwarded portion of the message.

I find the same issue on a fresh install of Thunderbird. The version I have installed was upgraded from an earlier version.

Comment 7

[Mike Cowperthwaite]

Any errors shown in the JavaScript console?
Save the test message ("Second message") as a .EML file and attach it to this bug, using the Create New Attachment link above.

Comment 8

[Dennis Gesker]

Yes. There are entries in the JavaScript console. Sorry I didn't look there sooner as I could have written a better report.


Error: [Exception... "'Failure' when calling method: [nsICommandLineHandler::handle]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "<unknown>"  data: no]

Error: [Exception... "'JavaScript component does not have a method named: "getStringProperty"' when calling method: [nsIMsgDBHdr::getStringProperty]"  nsresult: "0x80570030 (NS_ERROR_XPC_JSOBJECT_HAS_NO_FUNCTION_NAMED)"  location: "<unknown>"  data: no]

Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgMailNewsUrl.folder]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://messenger/content/mailWindowOverlay.js :: OnMsgLoaded :: line 2255"  data: no]
Source File: chrome://messenger/content/mailWindowOverlay.js
Line: 2255

repeated several times...

Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgMailNewsUrl.folder]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://messenger/content/phishingDetector.js :: isMsgEmailScam :: line 24"  data: no]
Source File: chrome://messenger/content/phishingDetector.js
Line: 24

repeated several times...

Error: Components is not defined
Source File: chrome://displayquota/content/displayquota.js
Line: 139

repeated several times...

Comment 9

[Dennis Gesker]

Attachment: Second message

Second message

Comment 10

[Mike Cowperthwaite]

Recheck the JavaScript console, and hit the Clear button prior to opening 
the message to verify which errors are generated by opening it vs. which 
are generated from other causes.  See bug 241212 comment 41, and 
bug 268746 comment 11 et seq.  I'm not seeing the 'displayquota.js' error, 
but my one IMAP account is usually inactive.

I am also seeing the problem with viewing the forward.  If I have  View | Display Attachments Inline  turned on (prior to opening the file, as that menu doesn't work in the message window for a .EML), then I do see the contents of the first (forwarded) message in the message pane; but opening that attachment into its own window, it does indeed show blank; I see this with 1.5 and a 
recent trunk nightly.

The workaround is to save the attachment as its own .EML file, then open that 
up into its own message window, which should be just as functional as the others.

Comment 11

[Jim Porter (:squib)]

This works for me (on nightly) with display attachments inline checked or unchecked. Resolving. If it doesn't work for you, feel free to reopen, but I figure since this bug is so old, there's a good chance the opener isn't waiting around to comment here. :)