344564 - Cannot print forwarded email

Status: RESOLVED DUPLICATE of bug 310264

(Thunderbird :: General, defect)

Description

[Mary Jane Nichols]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4
Build Identifier: Thunderbird 1.5.04

Cannot print email forwarded from Thunderbird client or yahoo email.
The screen display a message that it is preparting the printer, but never finished.  The printer is a networked printer, but this problem is also happening to other users with other printers.


Reproducible: Always

Comment 1

[hazzard43]

I can confirm that I'm also seeing this behaviour when trying to print an attached email.

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.4) Gecko/20060406 Firefox/1.5.0.4 (Debian-1.5.dfsg+1.5.0.4-1)

Comment 2

[Wade Peacock]

We are seeing the same.

Windows 2000 + Thunderbird 1.5.0.9
Windows XP + Thunderbird 1.5.0.9
Mandrake Linux 10.1 + Thunderbird 1.5.0.9
Mandrake Linux 10.1 + Thunderbird 2 RC2 2007-02-01 Nightly Build
Mandrake Linux 10.1 + Thunderbird 3.0a1 2007-02-01 Nightly Build
Mandrake Linux 10.1 + Seamonkey 1.1

They all have the Same problem:

The screen display a message that it is preparting the printer, but never
finished. 

Comment 3

[Patrick "Jima" Laughton]

I'm encountering this on:

Windows XP + Thunderbird 1.5.0.10
Windows XP + Thunderbird 2.0.0.0

Tried the latter after encountering the former (hoping the bug had been found/fixed).  Results are the same, dialog states that it is Preparing, but never completes.

Comment 4

[Marcia Knous [:marcia]]

If folks seeing this can please provide exact steps to reproduce, that would be great. I am not seeing this today while testing 1.5.0.12.  If you forwarding mail from Thunderbird to another mail client, what is is the mail client? Or is it when mail is forwarded to your Thunderbird account you can't print it?  Thanks.

Comment 5

[Wade Peacock]

I have tested this since I have upgraded to the latest Release 2.0.0.0. The problem still is present.

To answer your question. Thunderbird was the receiving mail program. The Mail program forwarding an email as an attachment was MS Outlook 2000. 

FYI. As a test i opened email in kmail and printed attachment with no difficulties.