310264 - unable to print forwarded mail (message/rfc822)

Status: RESOLVED FIXED

(MailNews Core :: Printing, defect)

Description

[wind li]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

In ThunderBird 1.5b1, select a mail forward to you, double click the forwarded
mail in the attachments to open it. Click print or print preview in the
toolbar,you will get a printing preparing dialog, and it will not finish at all.

Reproducible: Always

Steps to Reproduce:
1.In ThunderBird 1.5b1, select a mail forward to you
2.double click the forwarded mail in the attachments to open it
3.Click print or print preview in the toolbar

Actual Results:  
a printing preparing dialog, and it will not finish at all

Comment 1

[Mike Cowperthwaite]

There's actually very little that can be done with a forwarded message; see 
bug 204350.

Comment 2

[Mike Cowperthwaite]

With the patch for bug 204350, it is possible to print a forwarded message; however, the results are not as desired; see bug 204350 comment 41.

Actual results:
The printout shows the source of the message, rather than the text; all attachments are shown in their source state, which could be pages and pages of BASE64.

Expected results:
Minimal headers, message text shown as displayed, attachments printed out just as if the message had been opened from a folder rather than an attachment.

Comment 3

[Russell Howe]

I can confirm this with Thunderbird version 1.5 (20051025)

Furthermore, saving the attached email to disk, opening it from there and trying to print causes Thunderbird to crash!

This seems to indicate that currently there is no way to print an attached message.

Comment 4

[Russell Howe]

I can also confirm this works in 1.0.7 (version 1.0.7 (20050923))

I can open an attached message, and open a message attached to that message, and print it no problem.

Comment 5

[Mike Cowperthwaite]

(In reply to comment #4)
> I can also confirm this works in 1.0.7 (version 1.0.7 (20050923))

Quite right! My fault for not checking this.  1.5rc1 hangs on print, as described with this bug; 1.6a1-1109 prints the message source.

Comment 6

[Russell Howe]

I can also confirm this with Thunderbird version 1.5 final release on win32 (20051201)

Comment 7

[Mike Cowperthwaite]

The workaround is to save the attachment as a .EML file, open that file using File|Open, and print from there.

Comment 8

[Mike Cowperthwaite]

*** Bug 322961 has been marked as a duplicate of this bug. ***

Comment 9

[[e-mail]]

*** Bug 338814 has been marked as a duplicate of this bug. ***

Comment 10

[Mike Cowperthwaite]

*** Bug 338586 has been marked as a duplicate of this bug. ***

Comment 11

[Marco Bonardo [:mak]]

confirmed on tb2a1 build 20060828

the eml attachment opens correctly, but TB prints a white page and so print preview, that shows a white page

Comment 12

[Magnus Melin [:mkmelin]]

*** Bug 360764 has been marked as a duplicate of this bug. ***

Comment 15

[Scott MacGregor]

Moving off bugs that didn't make the deadline for Thunderbird 2. 

Comment 20

[Ian Neal]

if the param.originalMsgURI is imap rather than imap-message then Edit as New fails, setting that variable to an empty string means Edit as New works.

Comment 21

[Ian Neal]

Attachment: Simple patch v0.1 (Checked into trunk & 1.8 branch)

This patch:
* Changes two lines to take into account attached emails are now type=application/x-message-display instead of type=x-message-display

Comment 22

[Ian Neal]

Comment on attachment 265463 [details] [diff] [review]
Simple patch v0.1 (Checked into trunk & 1.8 branch)

Checking in (trunk)
nsMsgPrintEngine.cpp;
new revision: 1.84; previous revision: 1.83
done

Comment 23

[Ian Neal]

Comment on attachment 265463 [details] [diff] [review]
Simple patch v0.1 (Checked into trunk & 1.8 branch)

Requesting a= for TB and SM for very simple, low-risk regression fix.

Comment 24

[David :Bienvenu]

Comment on attachment 265463 [details] [diff] [review]
Simple patch v0.1 (Checked into trunk & 1.8 branch)

I think we'd need 1.8.1.5 approval for this...thx a lot for fixing this, Ian.

Comment 25

[Ian Neal]

Fixed on trunk, just waiting for branch approvals -> Resolved / Fixed

Comment 27

[juan becerra [:juanb]]

Comment on attachment 265463 [details] [diff] [review]
Simple patch v0.1 (Checked into trunk & 1.8 branch)

approved for 1.8.1.5, a=juanb for release-drivers

Comment 28

[Ian Neal]

Comment on attachment 265463 [details] [diff] [review]
Simple patch v0.1 (Checked into trunk & 1.8 branch)

Checking in (1.8 branch)
nsMsgPrintEngine.cpp;
new revision: 1.78.12.1; previous revision: 1.78
done

Comment 29

[Stephen Donner [:stephend] Not actively reading bugmail]

I just finished printing a couple levels of forwarded messages, just fine, in both the 3-pane and the message pane, with:

version 2.0.0.5pre (20070710) running on Windows XP SP2.

Replacing fixed1.8.1.5 keyword with verified1.8.1.5

Comment 30

[Russell Howe]

Works for me on Thunderbird 2.0.0.6 on Win2k AS