368355 - Outlook Contacts integration causes TB autocomplete freezes up to 1 minute after typing one or two characters of an email adress

Status: RESOLVED INCOMPLETE

(Thunderbird :: Message Compose Window, defect)

Description

[Jimisola Laursen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1
Build Identifier: 

This bug is in many ways the same as bug #363113 with the addition that the problem does not show when Outlook Contacts integration is disabled.
I followed the integration/sharing configuration here:

http://kb.mozillazine.org/index.php?title=Using_Outlook_(Express)_contacts_with_Thunderbird_or_Mozilla_Mail&printable=yes

To disable the integration I commented out

1) in user.js:

user_pref("ldap_2.servers.Outlook.description", "Outlook");
user_pref("ldap_2.servers.Outlook.dirType", 3);
user_pref("ldap_2.servers.Outlook.uri", "moz-aboutlookdirectory://op/");

and

2) in prefs.js

user_pref("ldap_2.prefs_migrated", true);
user_pref("ldap_2.servers.Outlook.description", "Outlook");
user_pref("ldap_2.servers.Outlook.dirType", 3);
user_pref("ldap_2.servers.Outlook.filename", "Outlook.mab");
user_pref("ldap_2.servers.Outlook.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.Outlook.uri", "moz-aboutlookdirectory://op/");
user_pref("ldap_2.servers.OutlookExpressAddressBoo.position", 0);

I'll be happy to provide more information or to more testing upon request.

Reproducible: Always

Steps to Reproduce:
1. New Message (Ctrl+N)
2. Start typing in a name or email address 

Actual Results:  
Thunderbird (not only the window) freezes completely for about a minute or so.

Expected Results:  
The name is looked up without a delay/freeze up.

Comment 1

[Jimisola Laursen]

This issue is really makes TB time consuming to use. I would really appreciate if someone took the time to look it at it. I am more than willing to provide more information upon request.

Comment 2

[Jimisola Laursen]

bug still exists in 2.0.0.0rc1

Comment 3

[Jimisola Laursen]

bug still exists in 2.0.0.6 and I'm now seriously considering to go back to OE.

Comment 4

[Mark Banner (:standard8)]

Seeing as you found bug 101533, did you read the comments and try what it suggested:

> Try the steps here:
> http://kb.mozillazine.org/Long_time_to_open_address_book

Comment 5

[Jimisola Laursen]

Yes, I've tried that already. I did some error checking with some of the guys in the irc channel and my problem persists even with a new profile.

While trying to debug the issue I'm now unable to activate the integration with Outlook again.

I'm more than willing to provdie my prefs.js to upon request.

Comment 6

[Wayne Mery (:wsmwk)]

dupe of bug 101553?

Comment 7

[ovidiu]

(In reply to comment #6)
> dupe of bug 101553?
> 

I think so. In fact it states hang for more than one minute .. not 

Also, isn't that outlook ab integration some sort of experimental thing? (talking bout "major" ..)

Comment 8

[Jimisola Laursen]

I'm not sure that this bug and #101553 are the same. That is way I opened a new bug for it. I have done some debugging with out any luck so far.

What do you mean by "one minute .. not"?

The Outlook AB integration is not experimental - at least not to my knowledge.

And the bug is in fact major since the definition of major is "major: major loss of function".

Comment 9

[ovidiu]

(In reply to comment #8)
> I'm not sure that this bug and #101553 are the same. That is way I opened a new
> bug for it. I have done some debugging with out any luck so far.
>

ok, fair enough, I jumped to conclusion. 
> What do you mean by "one minute .. not"?
> 
sorry, my mistake, error when copy or type or something. The point was I assumed "not hung forever" is state "more than one minute". Again jumped to conclusion.

> The Outlook AB integration is not experimental - at least not to my knowledge.
> 
> And the bug is in fact major since the definition of major is "major: major
> loss of function".
> 
If this is not experimental, then major is correct. I just ask about being experimental, cause this does appear to me according to
http://kb.mozillazine.org/Using_Outlook_%28Express%29_contacts_with_Thunderbird_or_Mozilla_Mail
first lines ..

related to Bug 83100, where your comment seams the last one

Again, sorry if commented easily, and maybe with current rework of AB this will get into attention and eventually become supported in main UI in a way or another.

Comment 10

[Wayne Mery (:wsmwk)]

can you reproduce with most recent beta? http://www.mozillamessaging.com/en-US/thunderbird/early_releases/

Comment 11

[[:Aureliano Buendía]]

Closing Incomplete for lack of answers at 2009-07-14. 

Feel free to reopen if you can provide more information.