407229 - Breakpad fails to send on Fedora F8

Status: VERIFIED FIXED

(Toolkit :: Crash Reporting, defect, P2)

Description

[Carsten Book [:Tomcat]]

While trying to verify Bug 392919 and a testcrash the Crashreporter was launched and had all information included but when i try to send the crash report i get the error message "Crash Report Submission failed"

console output :

(gecko:3086): Gtk-WARNING **: Unable to locate theme engine in
module_path: "nodoka",
Gtk-Message: Failed to load module "gnomebreakpad":
libgnomebreakpad.so: cannot open shared object file: No such file or
directory

(crashreporter:3106): Gtk-WARNING **: Unable to locate theme engine in
module_path: "nodoka",
Gtk-Message: Failed to load module "gnomebreakpad":
libgnomebreakpad.so: cannot open shared object file: No such file or
directory


and the breakpad log :
[Thu 06 Dec 2007 03:58:53 PM PST] Crash report submission failed:
[Thu 06 Dec 2007 03:59:49 PM PST] Crash report submission failed:
[Thu 06 Dec 2007 04:01:08 PM PST] Crash report submission failed:

Comment 1

[(not currently active) Ted Mielczarek]

Looks like we (intentionally) set the library path when we run Firefox, but that screws up the crashreporter's attempt to load libcurl.

Comment 2

[Benjamin Smedberg]

We do set LD_LIBRARY_PATH, but according to "man dlopen" that shouldn't affect loading libcurl from the default location...

exporting LD_DEBUG=1 into the environment might help debug

Comment 3

[(not currently active) Ted Mielczarek]

So libcurl.so.4 loads libssl3.so, which gets loaded from the firefox dir, which then fails because our NSS doesn't match the system NSS that it's looking for.  We'll need to unset LD_LIBRARY_PATH before launching the crashreporter client.

Comment 4

[(not currently active) Ted Mielczarek]

Also, just FYI, it's LD_DEBUG=libs.  But you can do "LD_DEBUG=help ls".  Truly we're living in the future!

Comment 5

[(not currently active) Ted Mielczarek]

Attachment: unset LD_LIBRARY_PATH before launching crashreporter

This works for me.

Comment 6

[Benjamin Smedberg]

Comment on attachment 292442 [details] [diff] [review]
unset LD_LIBRARY_PATH before launching crashreporter

I'd like to sneak this into beta2 if we still can... otherwise we'll probably not get any useful bug reports on Linux from it.

Comment 7

[(not currently active) Ted Mielczarek]

Checked in.

Comment 8

[(not currently active) Ted Mielczarek]

Apparently this make the "Restart" button fail to work.  I think we should hack things so we try to run the "firefox" script instead of the "firefox-bin" binary.

Comment 9

[(not currently active) Ted Mielczarek]

Attachment: modify first restart arg to remove -bin

I've tested this and it WFM.  I can submit and restart without problems.

Comment 10

[Benjamin Smedberg]

Comment on attachment 292621 [details] [diff] [review]
modify first restart arg to remove -bin

Do we want to do this for Mac as well? I don't think we do.

Comment 11

[Jeffrey Baker]

As far as I can tell, this is worse in 3.0b2 (on Ubuntu Gutsy).  The crash report still fails every time, and now the restart button also doesn't work.

Comment 12

[(not currently active) Ted Mielczarek]

Jeffrey: you're probably seeing the problem described in bug 407748.  Please read there for a solution.

Comment 13

[(not currently active) Ted Mielczarek]

Attachment: but not on mac

Fixed.

Comment 14

[Reed Loden [:reed]]

Comment on attachment 294253 [details] [diff] [review]
but not on mac

Unified diff, please (with context!)?

Comment 15

[(not currently active) Ted Mielczarek]

Checked in.

Comment 16

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED using:

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b3pre) Gecko/2008011504 Minefield/3.0b3pre

[mozilla@localhost ~]$ lsb_release -dc
Description:    Fedora release 8 (Werewolf)
Codename:       Werewolf

[mozilla@localhost submitted]$ pwd
/home/mozilla/.mozilla/firefox/Crash Reports/submitted
[mozilla@localhost submitted]$ ls -l
total 8
-rw-rw-r-- 1 mozilla mozilla 188 2008-01-14 20:28 bp-20cbbb38-c3b0-11dc-9e76-001a4bd46e84.txt

(Too much info, I know...)

Comment 17

[Karl Tomlinson (:karlt)]

Other apps will likely have similar issues (bug 392327).