438902 - "Mail Server Password Required" - Password not remembered, chronic pop ups with IMAP

Status: RESOLVED DUPLICATE of bug 423354

(Thunderbird :: Account Manager, defect)

Description

[S Davis]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Build Identifier: 2.0.0.14 (20080421)

We use Thunderbird to access multiple Google IMAP email accounts. There are times when Thunderbird has trouble connecting to the Google IMAP server. This causes one or more of the Thunderbird IMAP accounts to generate a pop up window saying "mail server password required".

Despite the fact that we select the 'save password' check box every time, we get this same dialog box over and over again.

This has got to be the NUMBER ONE frustrating flaw with Thunderbird.
Thunderbird developers, please fix this issue. We are formally BEGGING for help to stop the madness. This almost drives all of us insane.

If a password is 'remembered', there should be no dialog box popping up asking for passwords. Perhaps a little notification could pop up saying 'having difficulting connecting, retrying in ____ seconds' etc.

Reproducible: Sometimes

Steps to Reproduce:
1. Lose connectivity to a Google IMAP account temporarily. (Google Apps and Gmail)
2. "Mail Server Password Required" Dialog pops up.
3. User re-enters password and checks the remember password box and click ok.
4. "Mail Server Password Required" Dialog pops up AGAIN... and AGAIN.
5. Eventually mail connection is reestablished.


Expected Results:  
Dialog box shouldn't even pop up if passwords are already stored.  If connectivity is lost, Thunderbird could just notify the user of temp connection loss and simply reattempt to connect.

Dialog box shouldn't even pop up if passwords are already stored.  If connectivity is lost, Thunderbird could just notify the user of temp connection loss and simply reattempt to connect.

Comment 1

[Magnus Melin [:mkmelin]]

(Might also be bug 423687.)