443744 - prompt for new account after installing TB20014

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Wayne Mery (:wsmwk)]

sequence of events, as best as I can recall:
1. attempted *install* (not upgrade) to TB20014 into new program directory - filed Bug 442702 - install of TB20014 fails with "invalid opcode" error message
2. because TB20014 wont install, attempt startup of an earlier TB200 release
3. startup prompts for new account, like bug 392956

profile.ini is there.
default directory is there:
* some files in profile are missing - no ABs, no mail or local mail directories
* prefs.js is empty
* two old files dated 2006: mailviews.dat, localstore-safe.rdf - approximately same date as registry.dat in \Thunderbird

Comment 1

[Wayne Mery (:wsmwk)]

TB 2.0.0.14
ModLoad: 7c800000 7c8f6000   C:\WINDOWS\system32\kernel32.dl
ModLoad: 600d0000 60142000   D:\mozilla.org\TB 2.0.0.14\js3250.dll
ModLoad: 601b0000 601d7000   D:\mozilla.org\TB 2.0.0.14\nspr4.dll
ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.dll
ModLoad: 77e70000 77f02000   C:\WINDOWS\system32\RPCRT4.dll
ModLoad: 77fe0000 77ff1000   C:\WINDOWS\system32\Secur32.dll
ModLoad: 71ad0000 71ad9000   C:\WINDOWS\system32\WSOCK32.dll
ModLoad: 71ab0000 71ac7000   C:\WINDOWS\system32\WS2_32.dll
ModLoad: 77c10000 77c68000   C:\WINDOWS\system32\msvcrt.dll
ModLoad: 71aa0000 71aa8000   C:\WINDOWS\system32\WS2HELP.dll
ModLoad: 76b40000 76b6d000   C:\WINDOWS\system32\WINMM.dll
ModLoad: 77f10000 77f59000   C:\WINDOWS\system32\GDI32.dll
ModLoad: 7e410000 7e4a1000   C:\WINDOWS\system32\USER32.dll
ModLoad: 60360000 603c9000   D:\mozilla.org\TB 2.0.0.14\xpcom_core.dll
ModLoad: 60290000 60297000   D:\mozilla.org\TB 2.0.0.14\plc4.dll
ModLoad: 602a0000 602a6000   D:\mozilla.org\TB 2.0.0.14\plds4.dll
ModLoad: 7c9c0000 7d1d7000   C:\WINDOWS\system32\SHELL32.dll
ModLoad: 77f60000 77fd6000   C:\WINDOWS\system32\SHLWAPI.dll
ModLoad: 774e0000 7761d000   C:\WINDOWS\system32\ole32.dll
ModLoad: 77c00000 77c08000   C:\WINDOWS\system32\VERSION.dll
ModLoad: 602b0000 602ca000   D:\mozilla.org\TB 2.0.0.14\smime3.dll
ModLoad: 601e0000 6023b000   D:\mozilla.org\TB 2.0.0.14\nss3.dll
ModLoad: 602d0000 6030f000   D:\mozilla.org\TB 2.0.0.14\softokn3.dll
ModLoad: 60310000 60330000   D:\mozilla.org\TB 2.0.0.14\ssl3.dll
ModLoad: 60170000 60193000   D:\mozilla.org\TB 2.0.0.14\NSLDAP32V50.dll
ModLoad: 601a0000 601a6000   D:\mozilla.org\TB 2.0.0.14\NSLDAPPR32V50.dll
ModLoad: 60340000 60354000   D:\mozilla.org\TB 2.0.0.14\xpcom_compat.dll
ModLoad: 763b0000 763f9000   C:\WINDOWS\system32\comdlg32.dll
ModLoad: 773d0000 774d3000   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
ModLoad: 77120000 771ab000   C:\WINDOWS\system32\OLEAUT32.dll
ModLoad: 73000000 73026000   C:\WINDOWS\system32\WINSPOOL.DRV
(17e8.1418): Break instruction exception - code 80000003 (first chance)
eax=00191eb4 ebx=7ffd8000 ecx=00000000 edx=00000001 esi=00191f48 edi=00191eb4
eip=7c90120e esp=0012fb20 ebp=0012fc94 iopl=0         nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202
ntdll!DbgBreakPoint:
7c90120e cc              int     3



TB 2.0.0.14pre

g
ModLoad: 76390000 763ad000   C:\WINDOWS\system32\IMM32.DLL
ModLoad: 629c0000 629c9000   C:\WINDOWS\system32\LPK.DLL
ModLoad: 74d90000 74dfb000   C:\WINDOWS\system32\USP10.dll
ModLoad: 76b10000 76b15000   C:\WINDOWS\system32\ctwdm32.dll
ModLoad: 76b10000 76b15000   C:\WINDOWS\system32\ctwdm32.dll
ModLoad: 5ad70000 5ada8000   C:\WINDOWS\system32\uxtheme.dll
ModLoad: 74720000 7476c000   C:\WINDOWS\system32\MSCTF.dll
ModLoad: 755c0000 755ee000   C:\WINDOWS\system32\msctfime.ime
ModLoad: 77920000 77a13000   C:\WINDOWS\system32\SETUPAPI.dll
ModLoad: 76fd0000 7704f000   C:\WINDOWS\system32\CLBCATQ.DLL
ModLoad: 77050000 77115000   C:\WINDOWS\system32\COMRes.dll
ModLoad: 60010000 60022000   D:\mozilla.org\TB 2.0.0.14pre\components\jar50.dll
ModLoad: 60030000 6003f000   D:\mozilla.org\TB 2.0.0.14pre\components\jsd3250.dll
ModLoad: 60040000 6004a000   D:\mozilla.org\TB 2.0.0.14pre\components\myspell.dll
ModLoad: 60050000 6005e000   D:\mozilla.org\TB 2.0.0.14pre\components\spellchk.dll
ModLoad: 60060000 6008c000   D:\mozilla.org\TB 2.0.0.14pre\components\xpinstal.dll
ModLoad: 71a50000 71a8f000   C:\WINDOWS\system32\mswsock.dll
ModLoad: 662b0000 66308000   C:\WINDOWS\system32\hnetcfg.dll
ModLoad: 71a90000 71a98000   C:\WINDOWS\System32\wshtcpip.dll
ModLoad: 76d60000 76d79000   C:\WINDOWS\system32\iphlpapi.dll
ModLoad: 76f20000 76f47000   C:\WINDOWS\system32\DNSAPI.dll
(4e8.e68): Unknown exception - code 000006ba (first chance)
(4e8.e68): Unknown exception - code 000006ba (first chance)
ModLoad: 76d40000 76d58000   C:\WINDOWS\system32\MPRAPI.dll
ModLoad: 77cc0000 77cf2000   C:\WINDOWS\system32\ACTIVEDS.dll
ModLoad: 76e10000 76e35000   C:\WINDOWS\system32\adsldpc.dll
ModLoad: 5b860000 5b8b5000   C:\WINDOWS\system32\NETAPI32.dll
ModLoad: 76f60000 76f8c000   C:\WINDOWS\system32\WLDAP32.dll
ModLoad: 76b20000 76b31000   C:\WINDOWS\system32\ATL.DLL
ModLoad: 76e80000 76e8e000   C:\WINDOWS\system32\rtutils.dll
ModLoad: 71bf0000 71c03000   C:\WINDOWS\system32\SAMLIB.dll
ModLoad: 76fb0000 76fb8000   C:\WINDOWS\System32\winrnr.dll
(4e8.e68): Unknown exception - code 000006ba (first chance)
ModLoad: 01e90000 02155000   C:\WINDOWS\system32\xpsp2res.dll
ModLoad: 746f0000 7471a000   C:\WINDOWS\System32\msimtf.dll
eax=00000000 ebx=00000000 ecx=7c800000 edx=7c97b120 esi=7c90de50 edi=00000001
eip=7c90e4f4 esp=0012fdf0 ebp=0012feec iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000246
ntdll!KiFastSystemCallRet:
7c90e4f4 c3              ret

Comment 2

[Wayne Mery (:wsmwk)]

This system is no longer running and I have not encountered the error again.
=> incomplete, as I am not satisfied the problem is gone, but I have no testcase and I think this is probably covered in other profile bugs.