messagereader: compact message header missing visual cues to distinguish To/Cc/Bcc

RESOLVED INVALID

Status

RESOLVED INVALID
10 years ago
5 years ago

People

(Reporter: dmose, Assigned: clarkbw)

Tracking

(Blocks: 1 bug, {regression})

Trunk
Thunderbird 3.0b4
regression
Bug Flags:
blocking-thunderbird3 +

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [may affect l10n])

(Reporter)

Description

10 years ago
There's a set of email users who use To and Cc fairly carefully and use it to provide semantic cues on who is expected to react how to the content.  Being fairly technical, many folks in the Mozilla community belong to this set.  As a result, I regularly get mail for which the short header shows several recipients and for which the sender asks "you" to take some action.  I find myself having to view source for the messages in order to figure out whether I'm on the To list and need to take some action as opposed to on the Cc list and don't need to react specifically to the message.  Even in message without explicit "you" references in the body, the sender sometimes provides queues about who they expect responses from vs not.
Flags: blocking-thunderbird3?
(Reporter)

Updated

10 years ago
Blocks: 456814

Comment 1

10 years ago
I know from my years in the US Army that it's correspondence procedures make extensive use of CC: to maintain co-ordination between offices with an interest in actions pending.
(Reporter)

Comment 2

10 years ago
Regressing a common workflow like this in a way that's only workaroundable using View Source seems just bad; marking as blocking-thunderbird3+.  Reassigning to clarkbw, as this needs UI before it can move forward.
Assignee: nobody → clarkbw
Flags: blocking-thunderbird3? → blocking-thunderbird3+
Target Milestone: --- → Thunderbird 3.0b3
(Assignee)

Comment 3

10 years ago
Will look into this.  I'm not sure what the right kind of indication would be.
Summary: messagereader: UE missing visual cues to distinguish To/Cc/Bcc → messagereader: compact message header missing visual cues to distinguish To/Cc/Bcc
Component: Mail Window Front End → Message Reader UI
OS: Mac OS X → All
QA Contact: front-end → message-reader
Hardware: x86 → All
Version: unspecified → Trunk

Comment 4

10 years ago
Just got bit by the lack of visual indication that I was BCCd an email.  Responding sent to all to/cc recipients.

+1 on TB3 having some visual indicator (hell, make the header section red for bcc recipients) that I've been BCCd.
(In reply to comment #4)
> Just got bit by the lack of visual indication that I was BCCd an email. 
> Responding sent to all to/cc recipients.
> 
> +1 on TB3 having some visual indicator (hell, make the header section red for
> bcc recipients) that I've been BCCd.

Great idea, but a different bug I think.  Created bug 478434 to handle it.
(Reporter)

Updated

10 years ago
Target Milestone: Thunderbird 3.0b3 → Thunderbird 3.0rc1
Whiteboard: [may affect l10n]
Target Milestone: Thunderbird 3.0rc1 → Thunderbird 3.0b4
(Reporter)

Comment 6

9 years ago
As per <http://weblogs.mozillazine.org/dmose/archives/2009/06/thunderbird_compact_header_mov.html>, the compact header is no longer part of the Thunderbird core, so this bug is no longer valid.
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
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