User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:184.108.40.206) Gecko/2009011913 Firefox/3.0.6 Build Identifier: version 220.127.116.11 (20081209) While drag'n drop, thousands of emails disappear! Reproducible: Sometimes Steps to Reproduce: 1. I have an IMAP folder named "OK" 2. I create a sub-folder named "OK 2" 3. I create a sub-folder named "OK 3" So we have : OK --- OK 2 --- OK 3 3. I go to "OK" and select 10 000 emails, then I drag n' drop them to "OK 2" 4. I go to "OK" and select 1 000 emails, then I drag n' drop them to "OK 3" 5. There are 1 000 emails in "OK 3" 6. "OK 2" is empty! my emails are no more in "OK" and no more in "OK 2" Actual Results: My emails are not in any folder, and I can't find them on the IMAP server Expected Results: My emails should be in "OK 2" and "OK 3" directories
> User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; (snip) Get IMAP log, and check IMAP level flow. > Getting IMAP log : See Bug 402793 Comment #1 > IMAP command/response : See http://www.faqs.org/rfcs/rfc3501.html If time related issue is involved, get IMAP log with timestamp/log-sequence-number using DebugView. See Bug 402793 Comment #6 for it. If and only if Tb's fault is seen in log, and if log analysis by developer is required, attach log file to this bug(never paste, please)
do you see the message after you reindex the target folder? right-click, properties, rebuild likely a dupe - there are at least a couple imap bugs open. and at least one is fixed in TB3. see also bug 469455
Severity: normal → major
Whiteboard: [needs reporter feedback]
Version: unspecified → 2.0
Bruno, We'd very much like to address the problem with your assistance. For now, without more feedback this is incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
I'd just like to chime in and say I just experienced the same problem, but when drag-and-dropping emails from Gmail folders into entirely different IMAP accounts. This was very confusing because at the moment the drag-and-drop was done, I checked the destination IMAP accounts through a web client and the messages had successfully been moved (not just copied) were there. A while later though, apparently with no action on my part, those IMAP accounts were empty and so were the Gmail folders where I had gotten the messages from! Total data loss as far as I can see.
Sorry, using Thunderbird 2.0 on Ubuntu Linux 9.4 (64 bit).
Pedro, if you still see this problem when using version 3, please tag into another bug (perhaps one mentioned in the gmail meta Bug 402793 or bug 469455 or bug 458570 ) or file a new bug for your own issue if it seems unique.
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