Closed Bug 486498 Opened 15 years ago Closed 15 years ago

Address book lost on sudden shutdown

Categories

(Thunderbird :: Address Book, defect)

x86
Windows Vista
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 148169

People

(Reporter: bugzilla, Unassigned)

Details

(Keywords: dataloss)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)
Build Identifier: Version 2.0.0.21 (20090302)

I have my thunderbird stored on a usb stick within a truecrypt partition (including the profile). I forget sometimes(getting less) to plugin the usb stick after hibernation. If now thunderbird crashes it usually destroys the adress book somehow. I couldn't really pin the bug but it happend 4 times in 2 months now. Of course it might happen that one thing or another breaks... but this broke on a constant basis. All other informations( like rss feeds, email accounts, settings, etc. were still available ) were still available! Just the adress book is gone ... completly.

Reproducible: Sometimes

Steps to Reproduce:
1.Use thunderbird profile on a usb stick
2.Save some adresses
3.a Suddenly disconnect the usb stick
3.b Hibernate the computer, remove the usb stick, boot the computer
3.c Let Thunderbird crash
Actual Results:  
Adress book is gone.

Expected Results:  
Adress book should be able to be restored (from former safed data) if really broken for some reason. More preferable is if it never breaks.

Addon's:
 - Adblock Plus
 - Attachment Sizes
 - Enigmail
 - Lightning
 - MinimizeToTray
 - Provider for Exchange 2007 WS
 - withAttach
Can you provide crash ID ? (as explained here : http://kb.mozillazine.org/Talkback)

Does it also happens in safe mode ?
There is no crash id(if the address book crashes, half the computer crashes with it ...).

I didn't try out safe mode.
Oh: Next start is normal, just the address book is gone.
Summary: Adress book lost on sudden shutdown → Address book lost on sudden shutdown
is " I forget sometimes(getting less) to plugin the usb stick after hibernation" a necessary step to cause this?
Keywords: dataloss
I stated the possible ways which i found to make it happen in the bug report: 
3.a Suddenly disconnect the usb stick
3.b Hibernate the computer, remove the usb stick, boot the computer
3.c Let Thunderbird crash
this sounds like a testcase for bug 148169
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.