493043 - [remove modal dialog] could not connect to mail server

Status: NEW

(Thunderbird :: Mail Window Front End, defect)

Description

[Bryan Clark (DevTools PM) [:clarkbw]]

When you click on an account or it's folders and the account is not connected to the server you receive a modal dialog that must be acknowledged.  This is part of bug 123440 but targeted toward getting that notification into other, new, areas of the interface.

We have 3 new pages that will be displaying information about the account and messages within it.

bug 489999 (account central)
bug 454829 (thread summary)
bug 492158 (folder summary)

Within these pages we should make space available to indicate to the user that the account is not connected to the server.  This will account for one of the many pieces (activity manager, offline icons) to the puzzle needed to remove this dialog.

Comment 2

[brainstuff John Scheb]

please stop to remove dublicates ... do the needed to fix the bug ... this is a very, very stupid bug and do not only concern these warnings when the connection fails, but also other stupid warnings where the user needs to click on a "ok" button

Comment 3

[Ludovic Hirlimann [:Usul]]

(In reply to comment #2)
> please stop to remove dublicates ... do the needed to fix the bug ... this is a
> very, very stupid bug and do not only concern these warnings when the
> connection fails, but also other stupid warnings where the user needs to click
> on a "ok" button

STop filling them :-) And if you want things to go forward because it's not going fast enough, please provide a patch instead of a useless comment.

Comment 4

[brainstuff John Scheb]

This very stupid probem is a basic probem of thunderbird. It is also stupid to resolve this by a "patch". WHAT IS THE RESON THAT YOU WASTE THE TIME OF THAUSAND OF USERS WITH THESE STUPID "OK" CLICKS???? Stop to waste the time and our energy

Comment 5

[heinobecker370]

Funnily now it is 2013 and we still havn't got a patch for this :-(

In they provided a patch, but in my opinion the bug reports are coming because when you're working on a mobile device or don't have a stable internet connection you have are disturbed by thunderbird and have to click "ok".

So we could either modify the alertHook.js to make it
a) only display the warning (no need to click ok)
b) only display the warning on a settings flag
c) hide the alert message on a settings flag

Is this also the problem of the other uses and do you see any other way to solve this issue?

http://hg.mozilla.org/comm-central/rev/359fc1dbd00e