494139 - tooltip disappears on any keystroke which make screenshots impossible

Status: RESOLVED FIXED

(Core :: DOM: UI Events & Focus Handling, defect)

Description

[christian.hoegl]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; de; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; de; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10

If you hover over a link with a title tag, its text is shown in a yellow tooltip box for a few seconds. But if you press any key it instantly disappears. This is not good if you want to make a screenshot with the tooltip still showing. But to invoke a screenshot you have to press command+3 (or whatever capture utility and key combination applies). Making screenshots of the mouse pointer hovering over menubuttons with the tooltip showing is a very useful and frequently used practice in providing help to novice users etc.

I think there has been a change of behaviour in one of the last updates, because this has worked before.

Reproducible: Always

Steps to Reproduce:
1. Hover over a link with a title tag
2. Wait for the yellow tooltip box to appear
3. Press SHIFT, ALT or any other key
Actual Results:  
the tooltip disappears instantly

Expected Results:  
the tooltip should have not been affected by a keystroke

If this behaviour was introduced on purpose it would be nice to be able to turn it off.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2a1pre) Gecko/20090519

With prt sc no problem in any case.

Comment 2

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 3

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 4

[:aceman]

This is still a problem in Firefox 9, tested on Win XP.

Comment 5

[dziastinux]

I can repeat it on Firefox 7, Windows 7.

But wouldn't consider this a bug. In windows 7 after a key stroke tooltip slowly fades out. This is logical as tooltip might block important part of the page.

IE 9, Chrome 14 do not hide tooltip on key stroke.
Opera 11.51 hide keystroke immediately after key stroke.

So I would consider a new feature: Implement fading tooltip.

Comment 6

[Liz Henry (:lizzard) (relman/hg->git project)]

I just had some frustrating times with this issue in Firefox 19.0.2 and MacOS 10.8. To screenshot I would normally use command-shift-3 or command-shift-4. Hitting the command key makes the tooltip instantly disappear. 

dzlastlinux, in my usual browsing experience a tooltip lingers until I am no longer mousing over its element.

Comment 7

[Liz Henry (:lizzard) (relman/hg->git project)]

appears to be related to:

https://bugzilla.mozilla.org/show_bug.cgi?id=296191 

and

https://bugzilla.mozilla.org/show_bug.cgi?id=113009

Comment 8

[Liz Henry (:lizzard) (relman/hg->git project)]

Ah, no it isn't, I just put this into the wrong bug window.

Comment 9

[Neil Deakin]

This should have been fixed by 1327908.