505931 - quickbooks is not recognizing thunderbird to send off invoices as an pdf attachment to the email and is defaulting to Outlook

Status: RESOLVED DUPLICATE of bug 499958

(Thunderbird :: General, defect)

Description

[abasketcase]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)
Build Identifier: Thunderbird version 2.0.0.22 (20090605)

about three weeks ago after a thunderbird update, quickbooks is not recognizing thunderbird as my default email.  it is switching to outlook and my customers are not receiving their emails through the quickbooks launch.  i used to get a copy in my sent box to every email recipient who i sent an invoice to from quickbooks.  now there is no error message coming back and no evidence that it was even attempted to be sent out.  should i uninstall this version and go back to an older version.

Reproducible: Always

Steps to Reproduce:
1.creat the invoice in quickbooks.
2.click on send by email
3.the email appears to go out ok in an outlook format even though thunderbird is set up as the default program and recipient never gets it

Comment 1

[Ludovic Hirlimann [:Usul]]

There's a solution to your problem in bug 499958.