Closed Bug 524559 Opened 15 years ago Closed 13 years ago

wrong/extra email gets deleted

Categories

(Thunderbird :: Folder and Message Lists, defect)

x86
Windows Vista
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: rickjo3, Unassigned)

Details

(Keywords: dataloss)

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Build Identifier: 

when I delete an email the one after it also is deleted

Reproducible: Sometimes

Steps to Reproduce:
1.delete and email
2.
3.
What version of TB?
Component: General → Folder and Message Lists
QA Contact: general → folders-message-lists
Rick, I suppose that you are in 2.x because this bug sound like bug #515045... or not?
Keywords: dataloss
I am on version 2.0.0.23
should I upgrade or just wait until the next release?
If you have extensions then wait a week or two. By the way maybe you r issue comes from an extension, does it happens also in safe-mode (see http://kb.mozillazine.org/Safe_mode) ?
the only extensions I have is an import..export extension and a "report crashes to mozilla  ie talkback..  I will wait a week or two
Rick http://www.mozillamessaging.com/en-US/thunderbird/early_releases/  backup your profile before trying the most recent
Severity: normal → critical
Whiteboard: closeme 2009-12-30
Version: unspecified → 2.0
rethinking ... I had a similar issue in v2 at one point but I have not seen this problem in v3. I'm quite sure this doesn't happen in v3, so closing bug, and ask that you reopen if you see the problem when using v3. http://getthunderbird.com/
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
I installed v3 and still am have the same problem.  It does not happen all the time but occasionally when I delete an email the one after it is also deleted.  I think I am just going to abandon thunderbird.
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
Whiteboard: closeme 2009-12-30
(another serendipity happening, an unkind one though...)

confirming. I just saw this today ~12:35EST, coincident with a new message was coming in to inbox. 

thread pane sorted ascending by date, threaded
two messages A and B (last)
deleted A via delete key
momentarily saw 3 messages at the bottom - A, B and C (the new one)
A and B got deleted  - and went to trash
C got filtered to a different folder iirc

I may have an imap log of this if I didn't restart, and can remmeber the subject

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20100108 Shredder/3.0.1pre
Status: UNCONFIRMED → NEW
Ever confirmed: true
Version: 2.0 → 3.0
I have an imap log but it's not sanitized or reduced so not attaching to bug. I will mail it if someone is gracious to want look at it.

xref:
 Bug 530004 -  During compacting inbox wrong e-mail is deleted if more than one selection is made.
 Bug 515045 -  messages deleted non voluntarily

and other weirdness, perhaps unrelated:
 Bug 539408 -  IMAP: Mark as deleted deletes messages after moving to other folders or accounts
Summary: email gets deleted → wrong/extra email gets deleted
Rick does this reproduce for you in version 3.1?
rick writes "I had trouble with window's mail and THAT was trend micro.  The problem with Thunderbird and delete of extra mail was caused by my defective mouse.  The mouse button was causing two clicks."
=> invalid per reporter

I'll have to figure out what to do with comment 10
Status: NEW → RESOLVED
Closed: 15 years ago13 years ago
Resolution: --- → INVALID
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