Closed Bug 528790 Opened 15 years ago Closed 13 years ago

Mail account autoconfig fails ungracefully

Categories

(Thunderbird :: Account Manager, defect)

defect
Not set
minor

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 549045

People

(Reporter: nickel_chrome, Unassigned)

References

Details

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.1.5) Gecko/20091112 Thunderbird/3.0

If the mail account auto-configurator fails to detect settings, manually changing protocol settings (e.g. IMAP and SSL/TLS) does not change port number. Thus when you click 'Manual Setup...' settings are broken.

NOTE: the account I was trying to configure (it.uts.edu.au domain) does not use a standard server name (linus.it.uts.edu.au).


Reproducible: Always

Steps to Reproduce:
1. Goto Tools -> Account Settings then Account Actions -> Add Mail Account
2. Enter details for email account that will *not* auto configure and click 'Continue'
3. Change protocol settings from POP-none to IMAP-SSL/TLS
Actual Results:  
Port is still 110

Expected Results:  
Port should be 993
Blocks: qa-tb3.0rc1
I found some other problems with mail account autoconfig and thought I would put them all here as they seem related.
 
Autoconfig doesn't stop when 'stop' is clicked during autoconfig.

Actual results:
User can manually configure protocol (e.g. POP/IMAP dropdown and port textbox), but at the same time autoconfig continues to try different protocol combinations (e.g. POP/IMAP and none/SSL/TLS) changing the values in dropdown and textbox. 

Expected result:
Autoconfig stops first then user has option to manually enter incoming and outcoming servers.
Summary: Failed auto-configuration doesn't default to standard ports → Mail account autoconfig fails ungracefully
I had some trouble with the autoconfig stuff too.

I wanted to set up an account for an email address for which I would fetch email. I had to stop auto-config, as the system would never figure out how to fetch it. I therefore hit the "manual configuration" box. This (quite surprisingly!) created the account (with the access type it was currently trying) and left me in the account editor.

So, it selected IMAP - what if the account I wanted to autoconfigure was POP?

Retrying this now, it seems that you would need to partially configure the account using the wizard and _then_ click "Manual Setup". Not something I find particularly obvious...
have you an example account? (without password of course)
Just a few corrections to the OP:

1) POP3 with TLS can happily run on port 110, so that's not that unreasonable an assumption.

2) The "old style" POP3S port number is 995, not 993.
Re: comment 3

To get the same results I did, I imagine anyone@it.uts.edu.au would work (mail server is linus.it.uts.edu.au).
It is all OS related.

Confirmed here.
Wayne you can try with my account

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091116 Lightning/1.0pre Shredder/3.0.1pre ID:20091116032337
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Mac OS X → All
Hardware: PowerPC → All
This was FIXED as part of bug 549045.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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