Closed Bug 546690 Opened 15 years ago Closed 14 years ago

failure to delete from inbox and or trash. falsely advising that incoming mail has a virus or that the disk doesn't have enough space.

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 454359

People

(Reporter: bidofeed, Unassigned)

Details

(Whiteboard: closeme 2010-07-01)

User-Agent: Opera/9.80 (Windows NT 5.1; U; en) Presto/2.2.15 Version/10.10 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20100111 Thunderbird/3.0.1 Problems with failure to delete an item from inbox. It remains and several occurances may be in the trash. Falsely reporting that incoming mail has a virus or that there is not enough disk space to down load. I have 32+gb available. It may give a message that user doesn't have administrative priviledges to write to inbox. Trash full message to delete and compact. Very dicey. Doesn't always work. Trying to download after messages prevent downloading. They often download on the next cycle of mail checking. All of this happened with the last upgrade as noted above. Reproducible: Always Steps to Reproduce: 1.do repetive deletes from inbox. a couple may go and then it starts with not deleting from inbox and you see multiple occurances in the trash of the same email 2. 3. Actual Results: see above Expected Results: delete each item from inbox multiple problems with this upgrade. makes it nearly unusable. If not fixed soon, will pick another email program.
How large are the individual folders and files in your profile folder (http://kb.mozillazine.org/Profile_folder)? If any are over 2GB, you may have problems from that (see bug 439447 for an example). What are the specific error messages you get? What antivirus program do you have? does the error still occur with the program disabled? Can you elaborate on the steps-to-reproduce, please? One step is not enough; each step should contain exactly one thing to do, and the commands that do it (ex: "Select Inbox in the folder pane", "Delete message from Inbox using Delete key").
Version: unspecified → 3.0
replying to your email. the following are the messages i recieve ============================================ confirm there was an error downloading the following message: from; "Mike Lankes" <mflankes@gmail.com> Subject: a little crude but accurate sexual advice1 this message may contain a virus or there is not enough disk space. Skip this message? Unable to write the email to the mailbox. Make sure the file system allows you write priviledges, and you have enough disk space to copy the mailbox. ================================================================ the size of the t bird folder profiles is .987gb not approching 2 gb. still won't delete from the in box. a delete gets you 1 or more occurances in the trash depending on how many time you make a delete. haven't seen error messages related to deleteing lately. will advise on if further.
do you still see this problem with newer version 3.0.4? if not, please close this bug. if yes, please reread comment 1 above and update the bug.
Whiteboard: [closeme 2010-07-01]
Whiteboard: [closeme 2010-07-01] → closeme 2010-07-01
RESOLVED INCOMPLETE do to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
this may have been bug 454359
Resolution: INCOMPLETE → DUPLICATE
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