Closed
Bug 554930
Opened 14 years ago
Closed 14 years ago
Thunderbird 3.0.3 hangs shortly after launch
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: pepper, Unassigned)
References
(Blocks 1 open bug)
Details
(Keywords: hang, Whiteboard: [needs reporter v3.1 retest][has Apple's crash reporte])
Attachments
(3 files)
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7 Build Identifier: I have been using Thunderbird 2, but installed 3.0.3 this morning. I launched 3.0.3 while v2 was still running, got the error message, let 3.0.3 quit, and then tried to quit v2, but it was hung. Strangely, the Dock icon lost its triangle but the windows did not go away. 3.0.3 would not run, complaining Thunderbird was still running. I rebooted. I launched 3.0.3. I poked around a few tabs (interestingly I got 2 copies of the new-features enablement tab and one new-features description tab) and hid the preview pane. 3.0.3 hung -- SPoD, no response. I force quit 3.0.3. I relaunched 3.0.3 and opened a message. I clicked some inline links. Thunderbird displayed the message, then hung and completely stopped responding. At this point I can see the message, and "Downloading 7 of 250 in Trash", but it's been stuck there for at least a couple minutes without change. Sample and crash reports will follow. Reproducible: Always Steps to Reproduce: 1. Launch Thunderbird. 2. Open windows & close tabs. Actual Results: Thunderbird hangs. Expected Results: No hang. I use 3 IMAP accounts (Cyrus, Courier, & Exchange). Thunderbird is set to sync, rather than cache, for all accounts.
Reporter | ||
Comment 1•14 years ago
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Reporter | ||
Comment 2•14 years ago
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Reporter | ||
Comment 3•14 years ago
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Reporter | ||
Comment 4•14 years ago
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Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.8) Gecko/20100227 Thunderbird/3.0.3
Version: unspecified → 3.0
Comment 5•14 years ago
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Does the crash reporter show up ? Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)
Reporter | ||
Comment 6•14 years ago
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Apple's crash reporter, not Mozilla's.
Updated•14 years ago
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Attachment #434863 -
Attachment mime type: application/octet-stream → text/plain
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Comment 7•14 years ago
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After switching from 3.0.3 back to v2, my Inbox was was briefly corrupted again. Sorry, no 3.x Safe Mode tests for now -- I'm going to stick with v2 for awhile longer.
Comment 8•14 years ago
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(In reply to comment #7) > After switching from 3.0.3 back to v2, my Inbox was was briefly corrupted Chris will be filing a new bug report with screen shot for this. Suggest next test might be better if done with v3.1 - http://www.mozillamessaging.com/en-US/thunderbird/early_releases/ or ftp://ftp.mozilla.org/pub/thunderbird/nightly/latest-comm-1.9.2/
Blocks: tb-NoCrashReport
Updated•14 years ago
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Whiteboard: [has logs] → [needs reporter v3.1 retest][has logs]
Comment 9•14 years ago
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Soem eports seem similar, I dont know enough to tell. Thay sound like different hardwares
Comment 10•14 years ago
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please reop if you see this in version 3.1
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [needs reporter v3.1 retest][has logs] → [needs reporter v3.1 retest][has Apple's crash reporte]
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Description
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