482756 - (tb-NoCrashReport) Thunderbird crashes that don't produce/submit/fail to send breakpad/socorro crash report [meta]

Status: NEW

(Thunderbird :: General, defect)

Description

[Wayne Mery (:wsmwk)]

Thunderbird crashes that don't produce crash report

skipping
- Bug 464372 -  Crash when playing new mail alert sound (which sounds like an OS issue)

Comment 1

[Max Robbertze]

Same thing for me, but on Win2k:
Using Thunderbird 2.0.0.23. Went as far downloading the last one from nightly builds. Issue started when I upgraded from an really old v1 to 2.x (Few Months ago) Subsequently never managed to get it work in the particular box (Win2k, SP4). Uninstalled, Del profile. Started from scratch. Installs. Asks me for profile, this vamooses. GONE. Starting it - it just goes away. Only thing that does anything is Thunderbird -p, which flashes a window on screen then exits - the first time it is run like this, if tried again, nothing happens (until machine is reset)... then the window flashes again. Thunderbird -c, consistently flashes a console window... then goes away. 

Upgrading to 3.x beta fixes it.

Comment 2

[Wayne Mery (:wsmwk)]

Hi Max. This bug is specific to version 3.x. 

But your issue sounds familiar, though I can't place it. Nice that your issue is gone with the beta.

Comment 3

[Wayne Mery (:wsmwk)]

conform to FF [notacrash]

Comment 4

[Max]

I think you mean specific to version 2.x

Yes, is good. Was a real pain that it did not work on that box

Comment 5

[Wayne Mery (:wsmwk)]

query for checking blocking list 
https://bugzilla.mozilla.org/buglist.cgi?type1-0-0=nowordssubstr&keywords=crash&keywords_type=allwords&field0-0-0=short_desc&bug_severity=critical&bug_severity=major&bug_severity=normal&value2-0-0=482756%20&resolution=---&field2-0-0=blocked&classification=Client%20Software&classification=Components&negate2=1&chfieldto=Now&type2-0-0=equals&chfield=[Bug%20creation]&query_format=advanced&chfieldfrom=2008-09-01&value1-0-0=notacrash&type0-0-0=notsubstring&value0-0-0=%40&field1-0-0=status_whiteboard&product=MailNews%20Core&product=Thunderbird

note: linux crashes can generally be ignored for purposes of this bug, unless the build/distro for the crash in question is known to have breakpad crash reporter hooked up to crash-stats.

Comment 6

[Wayne Mery (:wsmwk)]

no crash report
http://getsatisfaction.com/mozilla_messaging/topics/3_1_7_constantly_crashing
http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_had_a_problem_and_crashed-h0q4p

Comment 7

[Wayne Mery (:wsmwk)]

if http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_crashes_nsimagecacheexception_on_launch_on_osx is not a fluke, then this may be happening in many cases of bug 547647

Comment 8

[Wayne Mery (:wsmwk)]

Bug 1866863 - Use Necko as the primary means to submit pings/reports from the crash reporter - should help some with network issues such as VPN and proxy. It's landed for version 141.