565676 - [@ amInstallTrigger::Install] Crash attempting to install add-on when addonManager.js is unavailable

Status: RESOLVED INACTIVE

(Toolkit :: Add-ons Manager, defect)

Description

[Franz Wein]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.3a5pre) Gecko/20100512 SeaMonkey/2.1a2pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.3a5pre) Gecko/20100512 SeaMonkey/2.1a2pre

Hello
The new version was installed automatically yesterday - only the US-EN dictionary is in mail&news-group availabel. Until this date I have a problem when I tried to install a German dictionary in 2.1a2pre from https://addons.mozilla.org/de/seamonkey/browse/type:3

SeaMonkey crashed! All the add-on worked well in 2.1a1pre!
An automatic Crash-Report was created from System
Franz Wein

Reproducible: Always

Steps to Reproduce:
1.Start SeaMonkey - eMail
2.Properties - Mail & NewsGroup - Create Document
3.Spellcheck - add dictionary
4.use one German dictionary without the hint not availabel 2.1a2pre
Actual Results:  
SeaMonkey crashed
Automatic messaging to mozilla
choose between End/Restart

Expected Results:  
All runs as before
Restart will reopen SeaMonkey

Comment 1

[Matthias Versen [:Matti]]

https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
in short: we need the crash ID

Comment 2

[Franz Wein]

Hello 
I had repeat the crash with https://addons.mozilla.org/de/seamonkey/addon/3079/
when I had open eMail - his is the trace:

BuildID: 20100512030908
CrashTime: 1273776987
Email: [e-mail]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1273689986
ProductName: SeaMonkey
ReleaseChannel: nightly
SecondsSinceLastCrash: 11742
StartupTime: 1273776868
Throttleable: 1
URL: 
Vendor: Mozilla
Version: 2.1a2pre

Comment 3

[timeless]

https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report

Comment 4

[Franz Wein]

Sorry
I don't get other information about as shown in the last entry. To start the WinDB I have to download and install this application - I have only a small line - so the download need some hours. I will inform you tomorrow.
Franz Wein

Comment 5

[Matthias Versen [:Matti]]

You posted the technical detail from the crash reporter which are useless for us.
Is there no crash report listed in about:crashes ?

Comment 6

[Franz Wein]

Hello the last link was well, I found my report in this link
http://crash-stats.mozilla.com/report/index/bp-2874adfa-868d-4b8e-b156-654882100513

Franz Wein

Comment 7

[timeless]

Signature	amInstallTrigger::Install(nsIVariant*, amIInstallCallback*, int*)
UUID	2874adfa-868d-4b8e-b156-654882100513
Time 	2010-05-13 08:34:27.609659
Uptime	1258
Last Crash	74400 seconds before submission
Product	SeaMonkey
Version	2.1a2pre
Build ID	20100512030908
Branch	1.9.3
OS	Windows NT
OS Version	5.1.2600 Service Pack 3
CPU	x86
CPU Info	AuthenticAMD family 15 model 12 stepping 0
Crash Reason	EXCEPTION_ACCESS_VIOLATION
Crash Address	0x0
User Comments	Hello after installation SeaMonkey 2.1a2pre I will install a new German dictionary - the old one doesn't work. When I add these add-on - these error occurs. Franz Wein
Crashing Thread
Frame 	Module 	Signature [Expand] 	Source
0 	seamonkey.exe 	amInstallTrigger::Install 	toolkit/mozapps/extensions/amInstallTrigger.cpp:291
1 	xpcom_core.dll 	NS_InvokeByIndex_P 	xpcom/reflect/xptcall/src/md/win32/xptcinvoke.cpp:102
2 	seamonkey.exe 	XPCWrappedNative::CallMethod 	js/src/xpconnect/src/xpcwrappednative.cpp:2282
3 	seamonkey.exe 	XPC_WN_CallMethod 	js/src/xpconnect/src/xpcwrappednativejsops.cpp:1770

Comment 8

[Dave Townsend [:mossop]]

Will this build have included the packaging changes from 561600?

If not then this is a symptom of the component being missing, though we should handle that more gracefully.

Comment 9

[Tony Mechelynck [:tonymec]]

Mossop: You and I had that discussion recently about that non-functioning "new addons manager" which didn't see any of my existing add-ons. It was on the first SeaMonkey 2.1a2pre nightly (the day before -20100510- it was 2.1a1pre, which worked).

Franz: The new addons manager is temporarily not working on SeaMonkey 2.1a2pre. SeaMonkey 2.1a1pre, which has a working addons manager, can be got (for Windows) from http://ftp.mozilla.org/pub/mozilla.org/seamonkey/nightly/2010-05-10-05-comm-central-trunk/

I suspect this is another dupe of bug 561600.

Comment 10

[Justin Wood (:Callek)]

Yes, only nightlies *dated* 05-13-2010 (or later) should have the required stuff to make this all work.

Its not perfect yet (we don't load the menu-bar link into a tab yet, but you can manually type "about:addons" in the url-bar).

Comment 11

[Dave Townsend [:mossop]]

Reopening this since, although it shouldn't happen normally, we should still not crash in this case and it can affect applications who don't want to ship the add-ons manager.

Comment 12

[Franz Wein]

Hi Tony
I will wait until the next automatically update on 2.1a2pre - If the dictionary doesn't work for some days doesn't me affect really.  I hope you will have a solution of this problem in the next days. I saw also the newly add-on-manager without my add-ons, too.
Franz

Comment 14

[Tony Mechelynck [:tonymec]]

(In reply to comment #12)
> Hi Tony
> I will wait until the next automatically update on 2.1a2pre - If the dictionary
> doesn't work for some days doesn't me affect really.  I hope you will have a
> solution of this problem in the next days. I saw also the newly add-on-manager
> without my add-ons, too.
> Franz

That's your choice of course, and with a slow connection it isn't fun to wait hours for a download to finish while hoping that the connection won't be cut in the middle. Even if you do other stuff in the meantime.

Not only the new add-ons manager in the first 2.1a2pre nightly (dated 2010-05-11) didn't see my addons, they didn't work either. I shortly tested a more recent build (dated 2010-05-13), and it saw my extensions, and they worked too, but those which I had manually "disabled" were suddenly enabled. If you follow bug 561600 (and any other related bugs) you'll see that progress is made practically every day, so if you stay with Sm 2.1a2pre it is important, now even more than usually, to always use the latest nightly.

You can download the last 2.1a1pre (which had a working old-style download manager) from the link in comment #9, or the latest trunk nightly build (currently 2.1a2pre) from http://ftp.mozilla.org/pub/mozilla.org/seamonkey/nightly/latest-comm-central-trunk/ which is updated every day (in the morning European time), or even the "stable" Sm 2.0.4 from http://www.seamonkey-project.org/ . I tried to find the 2.1a1 "alpha release" but didn't succeed.

Comment 15

[Franz Wein]

Hi 
yesterday I downloaded seamonkey-2.1a2pre.en-US.win32.installer.exe dated to 14.05.2010. The add-on-manager worked well and I could install the igerman98 dictionary for email. But where could I found the German language-package to change the US to a German version.

Comment 16

[Tony Mechelynck [:tonymec]]

In reply to comment #15

I'm not sure (I've only used en-US builds myself), but I think that you could try first http://ftp.mozilla.org/pub/mozilla.org/seamonkey/nightly/latest-comm-central-trunk-l10n/seamonkey-2.1a2pre.de.langpack.xpi (as a language-pack addon) and if that doesn't work, the full Windows build from that same directory.

Comment 17

[Franz Wein]

Hi 
after installing the last upgrade en-US (14th May) I could install the German dictionary add-on without an problem. Your answer was also very well. The add-on manager couldn't accept the german langpack.xpi. So I changed the installation to the German version on SeaMonkey from the 12th May. This version works also well with the German dictionary. Thank you all together for your help.

Franz

Comment 18

[BMO Automation]

Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.