Closed
Bug 593858
Opened 14 years ago
Closed 1 year ago
Blank screen/Black Screen when open the Minefield/Mozilla
Categories
(Core :: Graphics, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: ricardoalvcosta, Unassigned)
References
Details
Attachments
(3 files)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.127 Safari/533.4 Build Identifier: Minefield - Mozilla/5.0 (Windows NT 6.1; rv:2.0b6pre) Gecko/20100905 Firefox/4.0b6pre Blank screen/Black screen when open the Minefield/Mozilla after the last update (i dont know if is the Build - 06/09/2010 or the Night Build - 05/09/2010)! where have menu, bar address and bookmark toolbar appears blue theme (minefield) and where the websites is loaded is black screen! to solve, need to click in the menu, thus find the help and sub-item minefield help, when the site load, the image appears on the screen! the problem is find the menu help and the sub-item minefield help without seeing anything on the screen! others softwares are ok, and Firefox 3.6.8 working ok too! Reproducible: Always Steps to Reproduce: 1. After the lasts updates is Open Firefox / Minefield! 2. 3. Actual Results: blank/black screen appears Expected Results: should a white screen, menus, address bar, Windows 7 Home Basic CPU: Intel Core 2 Duo @ T7400, 2 GB RAM, Intel GMA 965G!
Comment 4•14 years ago
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regression from bug 581212, something goes wrong the initialization of the graphics environment. The quickest way to correct it is to maximize the window (or unmaximize it and then maximize it again), for example by double clicking the titlebar, or looking for the icon in the taskbar. It will come back when you restart though. For the moment, you can also set layers.accelerate-all to false, that will prevent the problem, but also disable the acceleraton.
Comment 5•14 years ago
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It was mentioned before, and there various problems with D3D, but I haven't seen a bus only for this. It seems to be related to the users of Intel GMA (some even had crashes, see bug 590695)
Comment 6•14 years ago
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Ricardo, can you go into about:support and copy and paste your Graphics information at the bottom?
Comment 7•14 years ago
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I reported the same issue (w/ all data) in bug 581212 comment 10
Updated•14 years ago
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Component: General → Graphics
Product: Firefox → Core
QA Contact: general → thebes
Application Basics Name Firefox Version 4.0b6pre User Agent Mozilla/5.0 (Windows NT 6.1; rv:2.0b6pre) Gecko/20100906 Firefox/4.0b6pre Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Microsoft .NET Framework Assistant 1.2.1 false {20a82645-c095-46ed-80e3-08825760534b} Módulo de Segurança - Banco do Brasil 1.0.14.3 true {87F8774F-B485-47E2-A755-A40A8A5E886C} BlockSite 0.7.1.1 false {dd3d7613-0246-469d-bc65-2a3cc1668adc} Adobe Contribute Toolbar 6.0 true {01A8CA0A-4C96-465b-A49B-65C46FAD54F9} Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.smartBookmarksVersion 2 browser.startup.homepage_override.buildID 20100906031732 browser.startup.homepage_override.mstone rv:2.0b6pre extensions.lastAppVersion 4.0b6pre general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729; .NET4.0E) network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 64123 print.print_printer Brother HL-2140 series (Copiar 1) print.printer_Brother_HL-2140_series_(Copiar_1).print_bgcolor false print.printer_Brother_HL-2140_series_(Copiar_1).print_bgimages false print.printer_Brother_HL-2140_series_(Copiar_1).print_command print.printer_Brother_HL-2140_series_(Copiar_1).print_downloadfonts false print.printer_Brother_HL-2140_series_(Copiar_1).print_edge_bottom 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_edge_left 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_edge_right 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_edge_top 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_evenpages true print.printer_Brother_HL-2140_series_(Copiar_1).print_footercenter print.printer_Brother_HL-2140_series_(Copiar_1).print_footerleft &PT print.printer_Brother_HL-2140_series_(Copiar_1).print_footerright &D print.printer_Brother_HL-2140_series_(Copiar_1).print_headercenter print.printer_Brother_HL-2140_series_(Copiar_1).print_headerleft &T print.printer_Brother_HL-2140_series_(Copiar_1).print_headerright &U print.printer_Brother_HL-2140_series_(Copiar_1).print_in_color true print.printer_Brother_HL-2140_series_(Copiar_1).print_margin_bottom 0.5 print.printer_Brother_HL-2140_series_(Copiar_1).print_margin_left 0.5 print.printer_Brother_HL-2140_series_(Copiar_1).print_margin_right 0.5 print.printer_Brother_HL-2140_series_(Copiar_1).print_margin_top 0.5 print.printer_Brother_HL-2140_series_(Copiar_1).print_oddpages true print.printer_Brother_HL-2140_series_(Copiar_1).print_orientation 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_page_delay 50 print.printer_Brother_HL-2140_series_(Copiar_1).print_paper_data 9 print.printer_Brother_HL-2140_series_(Copiar_1).print_paper_height 11,00 print.printer_Brother_HL-2140_series_(Copiar_1).print_paper_size_type 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_paper_size_unit 1 print.printer_Brother_HL-2140_series_(Copiar_1).print_paper_width 8,50 print.printer_Brother_HL-2140_series_(Copiar_1).print_reversed false print.printer_Brother_HL-2140_series_(Copiar_1).print_scaling 1,00 print.printer_Brother_HL-2140_series_(Copiar_1).print_shrink_to_fit true print.printer_Brother_HL-2140_series_(Copiar_1).print_to_file false print.printer_Brother_HL-2140_series_(Copiar_1).print_unwriteable_margin_bottom 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_unwriteable_margin_left 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_unwriteable_margin_right 0 print.printer_Brother_HL-2140_series_(Copiar_1).print_unwriteable_margin_top 0 privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 Graphics Adapter Description Mobile Intel(R) 965 Express Chipset Family Vendor ID 8086 Device ID 2a02 Adapter RAM Unknown Adapter Drivers igdumdx32 igd10umd32 Driver Version 8.15.10.1930 Driver Date 9-23-2009 Direct2D Enabled false DirectWrite Enabled false GPU Accelerated Layers Enabled 1/1 Direct3D 9
(In reply to comment #4) > regression from bug 581212, something goes wrong the initialization of the > graphics environment. The quickest way to correct it is to maximize the window > (or unmaximize it and then maximize it again), for example by double clicking > the titlebar, or looking for the icon in the taskbar. It will come back when > you restart though. > > For the moment, you can also set layers.accelerate-all to false, that will > prevent the problem, but also disable the acceleraton. Hi Jo Hermans, thank you for reply! I try the maximize and unmaximize, but nothing change, double click in taskbar too not working! Only way to fix is when access webpage, the easy way is in Help > Minefield Help or in bookmark in bookmark toolbar (but, all my bookmark in the bookmark toolbar = RSS :( )
Reporter | ||
Comment 10•14 years ago
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i found a palliative solution: before i used the option "when a minefield start" to "show a blank page" to not carry any website and the black screen not disappeared even load a website! now i modified the option to "show my home page" and 2 seconds after start the Minefield the black screen disappears!!
Comment 12•14 years ago
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I have the same problem with windows XP Pro SP3 X86
Comment 13•14 years ago
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@(In reply to comment #11) > *** Bug 595444 has been marked as a duplicate of this bug. *** Are you sure that this is a dup of bug 595444? Bug 595444 sounds very much like my problem, while this one seems to be a bit different. Having an Intel graphics card they are most likely related.
Comment 14•14 years ago
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(In reply to comment #13) > @(In reply to comment #11) I also have an Intel graphics card [Mobile Intel(R) 965 Express Chipset Family]
Comment 15•14 years ago
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Same issue here, cannot even remove the black screen with the workarounds proposed. Only safe mode works. INTEL GME965 on laptop with latest Intel drivers available (6.14.10.5218) about:support info Graphics Adapter Description Vendor ID0000 Device ID0000 Adapter RAM Unknown Adapter Drivers Unknown Driver Version Driver Date Direct2D Enabled false DirectWrite Enabled false GPU Accelerated Windows0/1
Comment 16•14 years ago
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Forgot to add the system is XP Pro w SP3. Disabling hardware acceleration through options/advanced menu while in safe mode also allowed normal mode to work
Comment 17•14 years ago
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Is this bug still valid or is this fixed by fixing bug 593678?
Comment 18•14 years ago
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I haven't seen it since. My graphics card is now being ignored for GPU acceleration, as expected. Graphics Adapter Description Mobile Intel(R) 4 Series Express Chipset Family Vendor ID 8086 Device ID 2a42 Adapter RAM Unknown Adapter Drivers igxprd32 Driver Version 6.14.10.4990 Driver Date 9-11-2008 Direct2D Enabled false DirectWrite Enabled false GPU Accelerated Windows 0/1
Comment 19•14 years ago
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(In reply to comment #17) > Is this bug still valid or is this fixed by fixing bug 593678? I've run into this the past two mornings on my work PC. I updated yesterday to 20101004031228, and I still had a blank screen when I came in this morning. I have connected to my work PC remotely with Remote Desktop both of the past two nights. I wonder if that's related. I'll leave things alone tonight, and won't connect with RDP, and see how it is tomorrow morning.
Comment 20•14 years ago
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(In reply to comment #19) > (In reply to comment #17) > > Is this bug still valid or is this fixed by fixing bug 593678? > > I've run into this the past two mornings on my work PC. I updated yesterday to > 20101004031228, and I still had a blank screen when I came in this morning. > > I have connected to my work PC remotely with Remote Desktop both of the past > two nights. I wonder if that's related. I'll leave things alone tonight, and > won't connect with RDP, and see how it is tomorrow morning. Yeah, I think that's a separate problem related to RDP issues we might have on Windows XP.
Comment 21•14 years ago
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(In reply to comment #20) > Yeah, I think that's a separate problem related to RDP issues we might have on > Windows XP. OK, cool. Bug 594407. I'll add some comments over there.
Updated•2 years ago
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Severity: normal → S3
Comment 22•1 year ago
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Unable to reproduce in recent versions.
Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → WORKSFORME
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Description
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