Closed
Bug 598662
Opened 14 years ago
Closed 13 years ago
Crash (freeze) after starting TBird during mail download or after download is completed caused by Spamfighter
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 620196
People
(Reporter: jeff, Unassigned)
Details
(Keywords: crash, hang, stackwanted)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729; .NET4.0C) Build Identifier: 3.1.4 I use Thunderbird 3.1.4 which I downloaded a day or so ago to upgrade an existing install. The program seems to start normally when I open it; it attempts to download mail but freezes either while downloading or after downloading mail. It is a total freeze; mail cannot be opened and nothing else in the program is accessible / usable. I have to shut down the program thru Task Manager. Even doing a cold reboot to restart does not work. This is on a desktop system. The same program is working on my 64-bit Windows 7 laptop. I have reinstalled 3.1.4 on the desktop and the problem has not been resolved. Reproducible: Always Steps to Reproduce: 1. Start TBird 2. Click Get Mail 3. Crash... Actual Results: Crashes every time. Program close/open or restart / or cold reboots do not help. Expected Results: See above See above
Reporter | ||
Comment 1•14 years ago
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Both of my systems were bought as Vista 64 bit and were upgraded late last year to Win7.
Comment 2•14 years ago
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we'll need a stack trace as described at https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg (just replace firefox by thunderbird), could you get that for us ?
Keywords: hang
Reporter | ||
Comment 3•14 years ago
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Hopefully this will work... two parts, part 1: Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Symbol search path is: *** Invalid *** **************************************************************************** * Symbol loading may be unreliable without a symbol search path. * * Use .symfix to have the debugger choose a symbol path. * * After setting your symbol path, use .reload to refresh symbol locations. * **************************************************************************** Executable search path is: ModLoad: 00000000`01370000 00000000`01f72000 thunderbird.exe ModLoad: 00000000`77070000 00000000`7721b000 ntdll.dll ModLoad: 00000000`77250000 00000000`773d0000 ntdll32.dll ModLoad: 00000000`73860000 00000000`7389f000 C:\Windows\SYSTEM32\wow64.dll ModLoad: 00000000`73800000 00000000`7385c000 C:\Windows\SYSTEM32\wow64win.dll ModLoad: 00000000`737f0000 00000000`737f8000 C:\Windows\SYSTEM32\wow64cpu.dll (1b54.a5c): Break instruction exception - code 80000003 (first chance) *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - ntdll!CsrSetPriorityClass+0x40: 00000000`77121340 cc int 3 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/firefox;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/firefox;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/firefox;srv*c:\symbols*http://msdl.microsoft.com/download/symbols 0:000> .symfix+ c:\symbols 0:000> .reload /f Reloading current modules .*** ERROR: Symbol file could not be found. Defaulted to export symbols for thunderbird.exe - ..... 0:000> .logopen /t c:\firefox-debug.log Opened log file 'c:\firefox-debug_1f6c_2010-09-22_15-40-36-385.log' 0:000> .childdbg 1 Processes created by the current process will be debugged 0:000> .tlist 0n0 System Process 0n4 System 0n432 smss.exe 0n880 csrss.exe 0n560 csrss.exe 0n568 wininit.exe 0n600 winlogon.exe 0n240 services.exe 0n876 lsass.exe 0n884 lsm.exe 0n1120 svchost.exe 0n1184 nvvsvc.exe 0n1224 svchost.exe 0n1328 svchost.exe 0n1364 svchost.exe 0n1388 svchost.exe 0n1524 svchost.exe 0n1624 svchost.exe 0n1784 nvvsvc.exe 0n1964 spoolsv.exe 0n2004 svchost.exe 0n1384 PhotoshopElementsFileAgent.exe 0n1928 svchost.exe 0n1432 mainserv.exe 0n1468 AppleMobileDeviceService.exe 0n1804 mDNSResponder.exe 0n2076 CSHelper.exe 0n2128 svchost.exe 0n2160 FreeAgentService.exe 0n2420 HPBtnSrv.exe 0n2456 svchost.exe 0n2480 LSSrvc.exe 0n2536 GoogleCrashHandler.exe 0n2572 LVPrcSrv.exe 0n2612 lxdmserv.exe 0n2620 LVPrS64H.exe 0n2668 lxdmcoms.exe 0n2712 MDM.EXE 0n2796 ccsvchst.exe 0n2864 NMSAccess32.exe 0n2912 VProSvc.exe 0n2344 sfus.exe 0n2392 nvSCPAPISvr.exe 0n2908 svchost.exe 0n2992 TeamViewer_Service.exe 0n3232 WLIDSVC.EXE 0n3664 TeamViewer.exe 0n3736 WLIDSVCM.EXE 0n3928 SearchIndexer.exe 0n4148 SymSnapServicex64.exe 0n4200 WUDFHost.exe 0n4732 svchost.exe 0n2876 taskhost.exe 0n4444 ccsvchst.exe 0n4740 taskeng.exe 0n2828 dwm.exe 0n4880 TWCScreensaverUpdater.exe 0n1664 explorer.exe 0n5128 RAVCpl64.exe 0n5156 lxdmmon.exe 0n5308 HPHC_Service.exe 0n5344 lxdmamon.exe 0n5512 ipoint.exe 0n5532 sidebar.exe 0n5584 dpupdchk.exe 0n5976 DesktopWeather.exe 0n6076 ehmsas.exe 0n5272 GoogleToolbarNotifier.exe 0n5656 GoogleCrashHandler.exe 0n5780 WZQKPICK.EXE 0n5404 stxmenumgr.exe 0n5968 hpsysdrv.exe 0n6040 hpwuschd2.exe 0n5420 DLSService.exe 0n5728 AdobeARM.exe 0n6020 acrotray.exe 0n6160 IAStorDataMgrSvc.exe 0n6408 IAStorIcon.exe 0n6428 apcsystray.exe 0n6440 CarboniteUI.exe 0n6524 apdproxy.exe 0n6688 sfagent.exe 0n6744 iTunesHelper.exe 0n6852 svchost.exe 0n6252 wmpnetwk.exe 0n7236 iPodService.exe 0n5912 kbd.exe 0n5204 svchost.exe 0n4488 CarboniteService.exe 0n3732 VSSVC.exe 0n4564 dllhost.exe 0n1160 svchost.exe 0n2024 splwow64.exe 0n7072 WINWORD.EXE 0n7016 firefox.exe 0n6028 jp2launcher.exe 0n7036 java.exe 0n2100 conhost.exe 0n4744 SearchProtocolHost.exe 0n5012 plugin-container.exe 0n7140 msdtc.exe 0n7756 mscorsvw.exe 0n7280 mscorsvw.exe 0n6756 wuauclt.exe 0n4072 msiexec.exe 0n1680 HelpLibManager.exe 0n8044 windbg.exe 0n6996 thunderbird.exe 0n7288 SearchFilterHost.exe 0:000> |* lm start end module name 00000000`01370000 00000000`01f72000 thunderbird (export symbols) C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe 00000000`737f0000 00000000`737f8000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb 00000000`73800000 00000000`7385c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb 00000000`73860000 00000000`7389f000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb 00000000`77070000 00000000`7721b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb 00000000`77250000 00000000`773d0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdb 0:000> g ModLoad: 00000000`76e50000 00000000`76f6f000 WOW64_IMAGE_SECTION ModLoad: 00000000`76500000 00000000`76600000 WOW64_IMAGE_SECTION ModLoad: 00000000`76e50000 00000000`76f6f000 NOT_AN_IMAGE ModLoad: 00000000`76f70000 00000000`7706a000 NOT_AN_IMAGE ModLoad: 00000000`76500000 00000000`76600000 C:\Windows\syswow64\kernel32.dll ModLoad: 00000000`74ff0000 00000000`75036000 C:\Windows\syswow64\KERNELBASE.dll ModLoad: 00000000`58280000 00000000`58351000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll ModLoad: 00000000`58250000 00000000`5827a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll ModLoad: 00000000`75200000 00000000`752a0000 C:\Windows\syswow64\ADVAPI32.dll ModLoad: 00000000`74f40000 00000000`74fec000 C:\Windows\syswow64\msvcrt.dll ModLoad: 00000000`75480000 00000000`75499000 C:\Windows\SysWOW64\sechost.dll ModLoad: 00000000`76760000 00000000`76850000 C:\Windows\syswow64\RPCRT4.dll ModLoad: 00000000`74dc0000 00000000`74e20000 C:\Windows\syswow64\SspiCli.dll ModLoad: 00000000`74db0000 00000000`74dbc000 C:\Windows\syswow64\CRYPTBASE.dll ModLoad: 00000000`73240000 00000000`73247000 C:\Windows\SysWOW64\WSOCK32.dll ModLoad: 00000000`76cd0000 00000000`76d05000 C:\Windows\syswow64\WS2_32.dll ModLoad: 00000000`77220000 00000000`77226000 C:\Windows\syswow64\NSI.dll ModLoad: 00000000`72970000 00000000`729a2000 C:\Windows\SysWOW64\WINMM.dll ModLoad: 00000000`75040000 00000000`75140000 C:\Windows\syswow64\USER32.dll ModLoad: 00000000`76c40000 00000000`76cd0000 C:\Windows\syswow64\GDI32.dll ModLoad: 00000000`753e0000 00000000`753ea000 C:\Windows\syswow64\LPK.dll ModLoad: 00000000`754a0000 00000000`7553d000 C:\Windows\syswow64\USP10.dll ModLoad: 00000000`581a0000 00000000`58250000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll ModLoad: 00000000`58130000 00000000`58195000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll ModLoad: 00000000`70c90000 00000000`70c97000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll ModLoad: 00000000`6c310000 00000000`6c317000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll ModLoad: 00000000`75740000 00000000`76389000 C:\Windows\syswow64\SHELL32.dll ModLoad: 00000000`75370000 00000000`753c7000 C:\Windows\syswow64\SHLWAPI.dll ModLoad: 00000000`76600000 00000000`7675c000 C:\Windows\syswow64\ole32.dll ModLoad: 00000000`72fc0000 00000000`72fc9000 C:\Windows\SysWOW64\VERSION.dll ModLoad: 00000000`68ef0000 00000000`68f08000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll ModLoad: 00000000`58090000 00000000`5812d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll ModLoad: 00000000`68ed0000 00000000`68ee4000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll ModLoad: 00000000`57800000 00000000`57821000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll ModLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll ModLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll ModLoad: 00000000`57780000 00000000`577f5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll ModLoad: 00000000`76a80000 00000000`76afb000 C:\Windows\syswow64\COMDLG32.dll ModLoad: 00000000`73340000 00000000`734de000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll ModLoad: 00000000`76440000 00000000`764cf000 C:\Windows\syswow64\OLEAUT32.dll ModLoad: 00000000`732b0000 00000000`73301000 C:\Windows\SysWOW64\WINSPOOL.DRV ModLoad: 00000000`763e0000 00000000`76440000 C:\Windows\syswow64\IMM32.dll ModLoad: 00000000`752a0000 00000000`7536c000 C:\Windows\syswow64\MSCTF.dll ModLoad: 00000000`71520000 00000000`71525000 C:\Windows\SysWOW64\MSIMG32.dll ModLoad: 00000000`576d0000 00000000`5777f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll (1b54.a5c): WOW64 breakpoint - code 4000001f (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. ntdll32!LdrpDoDebuggerBreak+0x2c: 772f0995 cc int 3 second part Opened log file 'c:\firefox-debug_1f6c_2010-09-22_15-40-36-385.log' 0:000> .childdbg 1 Processes created by the current process will be debugged 0:000> .tlist 0n0 System Process 0n4 System 0n432 smss.exe 0n880 csrss.exe 0n560 csrss.exe 0n568 wininit.exe 0n600 winlogon.exe 0n240 services.exe 0n876 lsass.exe 0n884 lsm.exe 0n1120 svchost.exe 0n1184 nvvsvc.exe 0n1224 svchost.exe 0n1328 svchost.exe 0n1364 svchost.exe 0n1388 svchost.exe 0n1524 svchost.exe 0n1624 svchost.exe 0n1784 nvvsvc.exe 0n1964 spoolsv.exe 0n2004 svchost.exe 0n1384 PhotoshopElementsFileAgent.exe 0n1928 svchost.exe 0n1432 mainserv.exe 0n1468 AppleMobileDeviceService.exe 0n1804 mDNSResponder.exe 0n2076 CSHelper.exe 0n2128 svchost.exe 0n2160 FreeAgentService.exe 0n2420 HPBtnSrv.exe 0n2456 svchost.exe 0n2480 LSSrvc.exe 0n2536 GoogleCrashHandler.exe 0n2572 LVPrcSrv.exe 0n2612 lxdmserv.exe 0n2620 LVPrS64H.exe 0n2668 lxdmcoms.exe 0n2712 MDM.EXE 0n2796 ccsvchst.exe 0n2864 NMSAccess32.exe 0n2912 VProSvc.exe 0n2344 sfus.exe 0n2392 nvSCPAPISvr.exe 0n2908 svchost.exe 0n2992 TeamViewer_Service.exe 0n3232 WLIDSVC.EXE 0n3664 TeamViewer.exe 0n3736 WLIDSVCM.EXE 0n3928 SearchIndexer.exe 0n4148 SymSnapServicex64.exe 0n4200 WUDFHost.exe 0n4732 svchost.exe 0n2876 taskhost.exe 0n4444 ccsvchst.exe 0n4740 taskeng.exe 0n2828 dwm.exe 0n4880 TWCScreensaverUpdater.exe 0n1664 explorer.exe 0n5128 RAVCpl64.exe 0n5156 lxdmmon.exe 0n5308 HPHC_Service.exe 0n5344 lxdmamon.exe 0n5512 ipoint.exe 0n5532 sidebar.exe 0n5584 dpupdchk.exe 0n5976 DesktopWeather.exe 0n6076 ehmsas.exe 0n5272 GoogleToolbarNotifier.exe 0n5656 GoogleCrashHandler.exe 0n5780 WZQKPICK.EXE 0n5404 stxmenumgr.exe 0n5968 hpsysdrv.exe 0n6040 hpwuschd2.exe 0n5420 DLSService.exe 0n5728 AdobeARM.exe 0n6020 acrotray.exe 0n6160 IAStorDataMgrSvc.exe 0n6408 IAStorIcon.exe 0n6428 apcsystray.exe 0n6440 CarboniteUI.exe 0n6524 apdproxy.exe 0n6688 sfagent.exe 0n6744 iTunesHelper.exe 0n6852 svchost.exe 0n6252 wmpnetwk.exe 0n7236 iPodService.exe 0n5912 kbd.exe 0n5204 svchost.exe 0n4488 CarboniteService.exe 0n3732 VSSVC.exe 0n4564 dllhost.exe 0n1160 svchost.exe 0n2024 splwow64.exe 0n7072 WINWORD.EXE 0n7016 firefox.exe 0n6028 jp2launcher.exe 0n7036 java.exe 0n2100 conhost.exe 0n4744 SearchProtocolHost.exe 0n5012 plugin-container.exe 0n7140 msdtc.exe 0n7756 mscorsvw.exe 0n7280 mscorsvw.exe 0n6756 wuauclt.exe 0n4072 msiexec.exe 0n1680 HelpLibManager.exe 0n8044 windbg.exe 0n6996 thunderbird.exe 0n7288 SearchFilterHost.exe 0:000> |* lm start end module name 00000000`01370000 00000000`01f72000 thunderbird (export symbols) C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe 00000000`737f0000 00000000`737f8000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb 00000000`73800000 00000000`7385c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb 00000000`73860000 00000000`7389f000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb 00000000`77070000 00000000`7721b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb 00000000`77250000 00000000`773d0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdb 0:000> g ModLoad: 00000000`76e50000 00000000`76f6f000 WOW64_IMAGE_SECTION ModLoad: 00000000`76500000 00000000`76600000 WOW64_IMAGE_SECTION ModLoad: 00000000`76e50000 00000000`76f6f000 NOT_AN_IMAGE ModLoad: 00000000`76f70000 00000000`7706a000 NOT_AN_IMAGE ModLoad: 00000000`76500000 00000000`76600000 C:\Windows\syswow64\kernel32.dll ModLoad: 00000000`74ff0000 00000000`75036000 C:\Windows\syswow64\KERNELBASE.dll ModLoad: 00000000`58280000 00000000`58351000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll ModLoad: 00000000`58250000 00000000`5827a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll ModLoad: 00000000`75200000 00000000`752a0000 C:\Windows\syswow64\ADVAPI32.dll ModLoad: 00000000`74f40000 00000000`74fec000 C:\Windows\syswow64\msvcrt.dll ModLoad: 00000000`75480000 00000000`75499000 C:\Windows\SysWOW64\sechost.dll ModLoad: 00000000`76760000 00000000`76850000 C:\Windows\syswow64\RPCRT4.dll ModLoad: 00000000`74dc0000 00000000`74e20000 C:\Windows\syswow64\SspiCli.dll ModLoad: 00000000`74db0000 00000000`74dbc000 C:\Windows\syswow64\CRYPTBASE.dll ModLoad: 00000000`73240000 00000000`73247000 C:\Windows\SysWOW64\WSOCK32.dll ModLoad: 00000000`76cd0000 00000000`76d05000 C:\Windows\syswow64\WS2_32.dll ModLoad: 00000000`77220000 00000000`77226000 C:\Windows\syswow64\NSI.dll ModLoad: 00000000`72970000 00000000`729a2000 C:\Windows\SysWOW64\WINMM.dll ModLoad: 00000000`75040000 00000000`75140000 C:\Windows\syswow64\USER32.dll ModLoad: 00000000`76c40000 00000000`76cd0000 C:\Windows\syswow64\GDI32.dll ModLoad: 00000000`753e0000 00000000`753ea000 C:\Windows\syswow64\LPK.dll ModLoad: 00000000`754a0000 00000000`7553d000 C:\Windows\syswow64\USP10.dll ModLoad: 00000000`581a0000 00000000`58250000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll ModLoad: 00000000`58130000 00000000`58195000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll ModLoad: 00000000`70c90000 00000000`70c97000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll ModLoad: 00000000`6c310000 00000000`6c317000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll ModLoad: 00000000`75740000 00000000`76389000 C:\Windows\syswow64\SHELL32.dll ModLoad: 00000000`75370000 00000000`753c7000 C:\Windows\syswow64\SHLWAPI.dll ModLoad: 00000000`76600000 00000000`7675c000 C:\Windows\syswow64\ole32.dll ModLoad: 00000000`72fc0000 00000000`72fc9000 C:\Windows\SysWOW64\VERSION.dll ModLoad: 00000000`68ef0000 00000000`68f08000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll ModLoad: 00000000`58090000 00000000`5812d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll ModLoad: 00000000`68ed0000 00000000`68ee4000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll ModLoad: 00000000`57800000 00000000`57821000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll ModLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll ModLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll ModLoad: 00000000`57780000 00000000`577f5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll ModLoad: 00000000`76a80000 00000000`76afb000 C:\Windows\syswow64\COMDLG32.dll ModLoad: 00000000`73340000 00000000`734de000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll ModLoad: 00000000`76440000 00000000`764cf000 C:\Windows\syswow64\OLEAUT32.dll ModLoad: 00000000`732b0000 00000000`73301000 C:\Windows\SysWOW64\WINSPOOL.DRV ModLoad: 00000000`763e0000 00000000`76440000 C:\Windows\syswow64\IMM32.dll ModLoad: 00000000`752a0000 00000000`7536c000 C:\Windows\syswow64\MSCTF.dll ModLoad: 00000000`71520000 00000000`71525000 C:\Windows\SysWOW64\MSIMG32.dll ModLoad: 00000000`576d0000 00000000`5777f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll (1b54.a5c): WOW64 breakpoint - code 4000001f (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. ntdll32!LdrpDoDebuggerBreak+0x2c: 772f0995 cc int 3
Reporter | ||
Comment 4•14 years ago
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There was no Thunderbird log file, just firefox...
Reporter | ||
Comment 5•14 years ago
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FYI I am using a secondary system but it is missing many things I need on a business trip that starts at 330am tomorrow (Thu). This desktop system isn't going with me... in the interim please send mail to jmbcomms@gmail.com which I will use on the road.
Reporter | ||
Comment 6•14 years ago
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Neither my laptop nor my desktop are working successfully w/ Thunderbird now. N. B.: my profiles now total 39.9 GB. Is there a 40GB limit? How can I eliminate some old mailboxes when the program isn't usable? Please advise. I use this for business and prefer not to delete mboxes.
Comment 7•14 years ago
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(In reply to comment #3) > Hopefully this will work... two parts, part 1: > > > Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 > Copyright (c) Microsoft Corporation. All rights reserved. > > CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" > Symbol search path is: *** Invalid *** > **************************************************************************** > * Symbol loading may be unreliable without a symbol search path. * > * Use .symfix to have the debugger choose a symbol path. * > * After setting your symbol path, use .reload to refresh symbol locations. * > **************************************************************************** > Executable search path is: > ModLoad: 00000000`01370000 00000000`01f72000 thunderbird.exe > ModLoad: 00000000`77070000 00000000`7721b000 ntdll.dll > ModLoad: 00000000`77250000 00000000`773d0000 ntdll32.dll > ModLoad: 00000000`73860000 00000000`7389f000 C:\Windows\SYSTEM32\wow64.dll > ModLoad: 00000000`73800000 00000000`7385c000 C:\Windows\SYSTEM32\wow64win.dll > ModLoad: 00000000`737f0000 00000000`737f8000 C:\Windows\SYSTEM32\wow64cpu.dll > (1b54.a5c): Break instruction exception - code 80000003 (first chance) > *** ERROR: Symbol file could not be found. Defaulted to export symbols for > ntdll.dll - > ntdll!CsrSetPriorityClass+0x40: > 00000000`77121340 cc int 3 > 0:000> .sympath > SRV*c:\symbols*http://symbols.mozilla.org/firefox;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols That's the place where replacing firefox with thunderbid would give us a useful stakc trace. Can you redo that but make sure that the path contains thunderbird, not firefox. (In reply to comment #6) > Neither my laptop nor my desktop are working successfully w/ Thunderbird now. > N. B.: my profiles now total 39.9 GB. Is there a 40GB limit? How can I > eliminate some old mailboxes when the program isn't usable? Please advise. I > use this for business and prefer not to delete mboxes. Limit is 4GB per folder, not mailbox. You can easily archive your emails using the archive comand that will create an store your emails in smaller folders. (In reply to comment #5) > FYI I am using a secondary system but it is missing many things I need on a > business trip that starts at 330am tomorrow (Thu). This desktop system isn't > going with me... in the interim please send mail to jmbcomms@gmail.com which I We don't send email - it wouldn't scale for the few of us helping here ;-), you can change it yourself in the settings of bugzilla at https://bugzilla.mozilla.org/userprefs.cgi?tab=account.
Reporter | ||
Comment 8•14 years ago
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OK, hopefully now this is correct and complete: Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Symbol search path is: *** Invalid *** **************************************************************************** * Symbol loading may be unreliable without a symbol search path. * * Use .symfix to have the debugger choose a symbol path. * * After setting your symbol path, use .reload to refresh symbol locations. * **************************************************************************** Executable search path is: ModLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe ModLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll ModLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll ModLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll ModLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll ModLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll (f94.e64): Break instruction exception - code 80000003 (first chance) *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - ntdll!CsrSetPriorityClass+0x40: 00000000`77921340 cc int 3 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols 0:000> .symfix+ c:\symbols 0:000> .reload /f Reloading current modules . Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. ..... 0:000> g ModLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION ModLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION ModLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE ModLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE ModLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll ModLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll ModLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll ModLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll ModLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll ModLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll ModLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll ModLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll ModLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll ModLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll ModLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll ModLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll ModLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll ModLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll ModLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll ModLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll ModLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll ModLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll ModLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll ModLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll ModLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll ModLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll ModLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll ModLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll ModLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll ModLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll ModLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll ModLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll ModLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll ModLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll ModLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll ModLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll ModLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll ModLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll ModLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll ModLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll ModLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV ModLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll ModLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll ModLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll ModLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll (f94.e64): WOW64 breakpoint - code 4000001f (first chance) First chance exceptions are reported before any exception handling. This exception may be expected and handled. ntdll32!LdrpDoDebuggerBreak+0x2c: 77af0995 cc int 3 0:000:x86> |* ~* kp . 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen ChildEBP RetAddr 0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c 0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f 0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78 0033f624 00000000 ntdll32!LdrInitializeThunk+0x10 0:000:x86> |* !analyze -v -f ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* GetPageUrlData failed, server returned HTTP status 404 URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 FAULTING_IP: ntdll32!LdrpDoDebuggerBreak+2c 77af0995 cc int 3 EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c) ExceptionCode: 4000001f (WOW64 breakpoint) ExceptionFlags: 00000000 NumberParameters: 1 Parameter[0]: 0000000000000000 FAULTING_THREAD: 0000000000000e64 DEFAULT_BUCKET_ID: ZEROED_STACK PROCESS_NAME: thunderbird.exe ERROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem. EXCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem. EXCEPTION_PARAMETER1: 0000000000000000 MOD_LIST: <ANALYSIS/> NTGLOBALFLAG: 70 APPLICATION_VERIFIER_FLAGS: 0 PRIMARY_PROBLEM_CLASS: ZEROED_STACK BUGCHECK_STR: APPLICATION_FAULT_ZEROED_STACK LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995 STACK_TEXT: 0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c 0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f 0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78 0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10 FOLLOWUP_IP: ntdll32!LdrpDoDebuggerBreak+2c 77af0995 cc int 3 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c FOLLOWUP_NAME: MachineOwner MODULE_NAME: ntdll32 IMAGE_NAME: ntdll32.dll DEBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c STACK_COMMAND: ~0s ; kb FAILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak BUCKET_ID: X64_APPLICATION_FAULT_ZEROED_STACK_ntdll32!LdrpDoDebuggerBreak+2c WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 Followup: MachineOwner --------- 0:000:x86> |* lm start end module name 00020000 00027000 NSLDAPPR32V60 (deferred) 00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb 10000000 10027000 NSLDAP32V60 (deferred) 653b0000 6545f000 MOZCPP19 (deferred) 65460000 654d5000 sqlite3 (deferred) 654e0000 6557d000 nss3 (deferred) 65760000 657c5000 xpcom_core (deferred) 657d0000 65880000 MOZCRT19 (deferred) 691c0000 69291000 js3250 (deferred) 718a0000 718c1000 ssl3 (deferred) 719e0000 719e5000 MSIMG32 (deferred) 72d00000 72d32000 WINMM (deferred) 731f0000 73241000 WINSPOOL (deferred) 73250000 733ee000 COMCTL32 (deferred) 734c0000 734c9000 VERSION (deferred) 73c70000 73c77000 WSOCK32 (deferred) 75130000 75144000 nssutil3 (deferred) 751d0000 751e8000 smime3 (deferred) 751f0000 751f7000 plds4 (deferred) 75200000 7522a000 nspr4 (deferred) 75350000 75357000 plc4 (deferred) 75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb 75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb 754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb 755b0000 755bc000 CRYPTBASE (deferred) 755c0000 75620000 SspiCli (deferred) 75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb 75720000 757c0000 ADVAPI32 (deferred) 757e0000 75815000 WS2_32 (deferred) 75820000 7582a000 LPK (deferred) 75830000 75849000 sechost (deferred) 75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb 759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb 75ab0000 75b07000 SHLWAPI (deferred) 75b10000 75b16000 NSI (deferred) 75c30000 75c90000 IMM32 (deferred) 75c90000 75cd6000 KERNELBASE (deferred) 75ce0000 75d70000 GDI32 (deferred) 75d80000 75dfb000 COMDLG32 (deferred) 760c0000 7615d000 USP10 (deferred) 76310000 76400000 RPCRT4 (deferred) 76400000 764ac000 msvcrt (deferred) 766a0000 7672f000 OLEAUT32 (deferred) 76900000 769cc000 MSCTF (deferred) 76a00000 77649000 SHELL32 (deferred) 77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb 77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdb 0:000:x86> Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Couldn't resolve error at 'icrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64' 0:000:x86> Copyright (c) Microsoft Corporation. All rights reserved. Couldn't resolve error at 'opyright (c) Microsoft Corporation. All rights reserved.' 0:000:x86> CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Couldn't resolve error at 'ommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"' 0:000:x86> Symbol search path is: *** Invalid *** Couldn't resolve error at 'ymbol search path is: *** Invalid ***' 0:000:x86> **************************************************************************** 0:000:x86> * Symbol loading may be unreliable without a symbol search path. * 0:000:x86> * Use .symfix to have the debugger choose a symbol path. * 0:000:x86> * After setting your symbol path, use .reload to refresh symbol locations. * 0:000:x86> **************************************************************************** 0:000:x86> Executable search path is: Couldn't resolve error at 'xecutable search path is: ' 0:000:x86> ModLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe Couldn't resolve error at 'odLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe' 0:000:x86> ModLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll Couldn't resolve error at 'odLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll' 0:000:x86> ModLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll Couldn't resolve error at 'odLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll' 0:000:x86> ModLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll Couldn't resolve error at 'odLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll' 0:000:x86> ModLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll Couldn't resolve error at 'odLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll' 0:000:x86> ModLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll Couldn't resolve error at 'odLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll' 0:000:x86> (f94.e64): Break instruction exception - code 80000003 (first chance) ^ Syntax error in '(f94.e64): Break instruction exception - code 80000003 (first chance)' 0:000:x86> *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - 0:000:x86> ntdll!CsrSetPriorityClass+0x40: ^ Syntax error in 'ntdll!CsrSetPriorityClass+0x40:' 0:000:x86> 00000000`77921340 cc int 3 ^ Syntax error in '00000000`77921340 cc int 3' 0:000:x86> 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols ^ Syntax error in '0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'ymbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'xpanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> 0:000> .symfix+ c:\symbols ^ Syntax error in '0:000> .symfix+ c:\symbols' 0:000:x86> 0:000> .reload /f ^ Syntax error in '0:000> .reload /f' 0:000:x86> Reloading current modules ^ Bad register error in 'Reloading current modules' 0:000:x86> . ^ Syntax error in '.' 0:000:x86> Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. ^ pass count must be preceeded by whitespace error in 'Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.' 0:000:x86> Run !sym noisy before .reload to track down problems loading symbols. ^ Bad register error in 'Run !sym noisy before .reload to track down problems loading symbols.' 0:000:x86> ..... ^ Syntax error in '.....' 0:000:x86> 0:000> g ^ Syntax error in '0:000> g' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll' 0:000:x86> ModLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll Couldn't resolve error at 'odLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll' 0:000:x86> ModLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll Couldn't resolve error at 'odLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll' 0:000:x86> ModLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll Couldn't resolve error at 'odLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll' 0:000:x86> ModLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll Couldn't resolve error at 'odLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll' 0:000:x86> ModLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll Couldn't resolve error at 'odLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll' 0:000:x86> ModLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll Couldn't resolve error at 'odLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll' 0:000:x86> ModLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll Couldn't resolve error at 'odLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll' 0:000:x86> ModLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll Couldn't resolve error at 'odLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll' 0:000:x86> ModLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll Couldn't resolve error at 'odLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll' 0:000:x86> ModLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll Couldn't resolve error at 'odLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll' 0:000:x86> ModLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll Couldn't resolve error at 'odLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll' 0:000:x86> ModLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll Couldn't resolve error at 'odLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll' 0:000:x86> ModLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll Couldn't resolve error at 'odLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll' 0:000:x86> ModLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll Couldn't resolve error at 'odLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll' 0:000:x86> ModLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll Couldn't resolve error at 'odLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll' 0:000:x86> ModLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll Couldn't resolve error at 'odLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll' 0:000:x86> ModLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll Couldn't resolve error at 'odLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll' 0:000:x86> ModLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll Couldn't resolve error at 'odLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll' 0:000:x86> ModLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll Couldn't resolve error at 'odLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll' 0:000:x86> ModLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll Couldn't resolve error at 'odLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll' 0:000:x86> ModLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll Couldn't resolve error at 'odLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll' 0:000:x86> ModLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll Couldn't resolve error at 'odLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll' 0:000:x86> ModLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll Couldn't resolve error at 'odLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll' 0:000:x86> ModLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll Couldn't resolve error at 'odLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll' 0:000:x86> ModLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll Couldn't resolve error at 'odLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll' 0:000:x86> ModLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll Couldn't resolve error at 'odLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll' 0:000:x86> ModLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll Couldn't resolve error at 'odLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll' 0:000:x86> ModLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll Couldn't resolve error at 'odLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll' 0:000:x86> ModLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll Couldn't resolve error at 'odLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll' 0:000:x86> ModLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll Couldn't resolve error at 'odLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll' 0:000:x86> ModLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll Couldn't resolve error at 'odLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll' 0:000:x86> ModLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll Couldn't resolve error at 'odLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll' 0:000:x86> ModLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll Couldn't resolve error at 'odLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll' 0:000:x86> ModLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll Couldn't resolve error at 'odLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll' 0:000:x86> ModLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll Couldn't resolve error at 'odLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll' 0:000:x86> ModLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV Couldn't resolve error at 'odLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV' 0:000:x86> ModLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll Couldn't resolve error at 'odLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll' 0:000:x86> ModLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll Couldn't resolve error at 'odLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll' 0:000:x86> ModLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll Couldn't resolve error at 'odLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll' 0:000:x86> ModLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll Couldn't resolve error at 'odLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll' 0:000:x86> (f94.e64): WOW64 breakpoint - code 4000001f (first chance) ^ Syntax error in '(f94.e64): WOW64 breakpoint - code 4000001f (first chance)' 0:000:x86> First chance exceptions are reported before any exception handling. Couldn't resolve error at 'irst chance exceptions are reported before any exception handling.' 0:000:x86> This exception may be expected and handled. ^ pass count must be preceeded by whitespace error in 'This exception may be expected and handled.' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+0x2c: ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+0x2c:' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> 0:000:x86> |* ~* kp ^ Syntax error in '0:000:x86> |* ~* kp' 0:000:x86> . 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen ^ Syntax error in '. 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen' 0:000:x86> ChildEBP RetAddr Couldn't resolve error at 'hildEBP RetAddr ' 0:000:x86> 0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> 0:000:x86> |* !analyze -v -f ^ Syntax error in '0:000:x86> |* !analyze -v -f' 0:000:x86> ******************************************************************************* 0:000:x86> * * 0:000:x86> * Exception Analysis * 0:000:x86> * * 0:000:x86> ******************************************************************************* 0:000:x86> GetPageUrlData failed, server returned HTTP status 404 ^ addresses must be preceeded by whitespace error in 'GetPageUrlData failed, server returned HTTP status 404' 0:000:x86> URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Missing whitespace after u in 'URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> FAULTING_IP: Couldn't resolve error at 'AULTING_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) Couldn't resolve error at 'XCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)' 0:000:x86> ExceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c) Couldn't resolve error at 'xceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c)' 0:000:x86> ExceptionCode: 4000001f (WOW64 breakpoint) Couldn't resolve error at 'xceptionCode: 4000001f (WOW64 breakpoint)' 0:000:x86> ExceptionFlags: 00000000 Couldn't resolve error at 'xceptionFlags: 00000000' 0:000:x86> NumberParameters: 1 ^ Syntax error in 'NumberParameters: 1' 0:000:x86> Parameter[0]: 0000000000000000 ^ pass count must be preceeded by whitespace error in ' Parameter[0]: 0000000000000000' 0:000:x86> FAULTING_THREAD: 0000000000000e64 Couldn't resolve error at 'AULTING_THREAD: 0000000000000e64' 0:000:x86> DEFAULT_BUCKET_ID: ZEROED_STACK Couldn't resolve error at 'EFAULT_BUCKET_ID: ZEROED_STACK' 0:000:x86> PROCESS_NAME: thunderbird.exe ^ pass count must be preceeded by whitespace error in 'PROCESS_NAME: thunderbird.exe' 0:000:x86> ERROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'RROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'XCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_PARAMETER1: 0000000000000000 Couldn't resolve error at 'XCEPTION_PARAMETER1: 0000000000000000' 0:000:x86> MOD_LIST: <ANALYSIS/> Couldn't resolve error at 'OD_LIST: <ANALYSIS/>' 0:000:x86> NTGLOBALFLAG: 70 ^ Syntax error in 'NTGLOBALFLAG: 70' 0:000:x86> APPLICATION_VERIFIER_FLAGS: 0 Couldn't resolve error at 'PPLICATION_VERIFIER_FLAGS: 0' 0:000:x86> PRIMARY_PROBLEM_CLASS: ZEROED_STACK ^ pass count must be preceeded by whitespace error in 'PRIMARY_PROBLEM_CLASS: ZEROED_STACK' 0:000:x86> BUGCHECK_STR: APPLICATION_FAULT_ZEROED_STACK 0:000:x86> LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995 ^ Syntax error in 'LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995' 0:000:x86> STACK_TEXT: Couldn't resolve error at 'TACK_TEXT: ' 0:000:x86> 0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> FOLLOWUP_IP: Couldn't resolve error at 'OLLOWUP_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> SYMBOL_STACK_INDEX: 0 Couldn't resolve error at 'YMBOL_STACK_INDEX: 0' 0:000:x86> SYMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c Couldn't resolve error at 'YMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> FOLLOWUP_NAME: MachineOwner Couldn't resolve error at 'OLLOWUP_NAME: MachineOwner' 0:000:x86> MODULE_NAME: ntdll32 Couldn't resolve error at 'ODULE_NAME: ntdll32' 0:000:x86> IMAGE_NAME: ntdll32.dll ^ Syntax error in 'IMAGE_NAME: ntdll32.dll' 0:000:x86> DEBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c Couldn't resolve error at 'EBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c' 0:000:x86> STACK_COMMAND: ~0s ; kb Couldn't resolve error at 'TACK_COMMAND: ~0s ; kb' 0:000:x86> FAILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak Couldn't resolve error at 'AILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak' 0:000:x86> BUCKET_ID: X64_APPLICATION_FAULT_ZEROED_STACK_ntdll32!LdrpDoDebuggerBreak+2c 0:000:x86> WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Syntax error in 'WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> Followup: MachineOwner Couldn't resolve error at 'ollowup: MachineOwner' 0:000:x86> --------- ^ Syntax error in '---------' 0:000:x86> 0:000:x86> |* lm ^ Syntax error in '0:000:x86> |* lm' 0:000:x86> start end module name Couldn't resolve error at 'tart end module name' 0:000:x86> 00020000 00027000 NSLDAPPR32V60 (deferred) ^ Syntax error in '00020000 00027000 NSLDAPPR32V60 (deferred) ' 0:000:x86> 00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb ^ Syntax error in '00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb' 0:000:x86> 10000000 10027000 NSLDAP32V60 (deferred) ^ Syntax error in '10000000 10027000 NSLDAP32V60 (deferred) ' 0:000:x86> 653b0000 6545f000 MOZCPP19 (deferred) ^ Syntax error in '653b0000 6545f000 MOZCPP19 (deferred) ' 0:000:x86> 65460000 654d5000 sqlite3 (deferred) ^ Syntax error in '65460000 654d5000 sqlite3 (deferred) ' 0:000:x86> 654e0000 6557d000 nss3 (deferred) ^ Syntax error in '654e0000 6557d000 nss3 (deferred) ' 0:000:x86> 65760000 657c5000 xpcom_core (deferred) ^ Syntax error in '65760000 657c5000 xpcom_core (deferred) ' 0:000:x86> 657d0000 65880000 MOZCRT19 (deferred) ^ Syntax error in '657d0000 65880000 MOZCRT19 (deferred) ' 0:000:x86> 691c0000 69291000 js3250 (deferred) ^ Syntax error in '691c0000 69291000 js3250 (deferred) ' 0:000:x86> 718a0000 718c1000 ssl3 (deferred) ^ Syntax error in '718a0000 718c1000 ssl3 (deferred) ' 0:000:x86> 719e0000 719e5000 MSIMG32 (deferred) ^ Syntax error in '719e0000 719e5000 MSIMG32 (deferred) ' 0:000:x86> 72d00000 72d32000 WINMM (deferred) ^ Syntax error in '72d00000 72d32000 WINMM (deferred) ' 0:000:x86> 731f0000 73241000 WINSPOOL (deferred) ^ Syntax error in '731f0000 73241000 WINSPOOL (deferred) ' 0:000:x86> 73250000 733ee000 COMCTL32 (deferred) ^ Syntax error in '73250000 733ee000 COMCTL32 (deferred) ' 0:000:x86> 734c0000 734c9000 VERSION (deferred) ^ Syntax error in '734c0000 734c9000 VERSION (deferred) ' 0:000:x86> 73c70000 73c77000 WSOCK32 (deferred) ^ Syntax error in '73c70000 73c77000 WSOCK32 (deferred) ' 0:000:x86> 75130000 75144000 nssutil3 (deferred) ^ Syntax error in '75130000 75144000 nssutil3 (deferred) ' 0:000:x86> 751d0000 751e8000 smime3 (deferred) ^ Syntax error in '751d0000 751e8000 smime3 (deferred) ' 0:000:x86> 751f0000 751f7000 plds4 (deferred) ^ Syntax error in '751f0000 751f7000 plds4 (deferred) ' 0:000:x86> 75200000 7522a000 nspr4 (deferred) ^ Syntax error in '75200000 7522a000 nspr4 (deferred) ' 0:000:x86> 75350000 75357000 plc4 (deferred) ^ Syntax error in '75350000 75357000 plc4 (deferred) ' 0:000:x86> 75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb ^ Syntax error in '75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb' 0:000:x86> 75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb ^ Syntax error in '75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb' 0:000:x86> 754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb ^ Syntax error in '754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb' 0:000:x86> 755b0000 755bc000 CRYPTBASE (deferred) ^ Syntax error in '755b0000 755bc000 CRYPTBASE (deferred) ' 0:000:x86> 755c0000 75620000 SspiCli (deferred) ^ Syntax error in '755c0000 75620000 SspiCli (deferred) ' 0:000:x86> 75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb ^ Syntax error in '75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb' 0:000:x86> 75720000 757c0000 ADVAPI32 (deferred) ^ Syntax error in '75720000 757c0000 ADVAPI32 (deferred) ' 0:000:x86> 757e0000 75815000 WS2_32 (deferred) ^ Syntax error in '757e0000 75815000 WS2_32 (deferred) ' 0:000:x86> 75820000 7582a000 LPK (deferred) ^ Syntax error in '75820000 7582a000 LPK (deferred) ' 0:000:x86> 75830000 75849000 sechost (deferred) ^ Syntax error in '75830000 75849000 sechost (deferred) ' 0:000:x86> 75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb ^ Syntax error in '75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb' 0:000:x86> 759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb ^ Syntax error in '759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb' 0:000:x86> 75ab0000 75b07000 SHLWAPI (deferred) ^ Syntax error in '75ab0000 75b07000 SHLWAPI (deferred) ' 0:000:x86> 75b10000 75b16000 NSI (deferred) ^ Syntax error in '75b10000 75b16000 NSI (deferred) ' 0:000:x86> 75c30000 75c90000 IMM32 (deferred) ^ Syntax error in '75c30000 75c90000 IMM32 (deferred) ' 0:000:x86> 75c90000 75cd6000 KERNELBASE (deferred) ^ Syntax error in '75c90000 75cd6000 KERNELBASE (deferred) ' 0:000:x86> 75ce0000 75d70000 GDI32 (deferred) ^ Syntax error in '75ce0000 75d70000 GDI32 (deferred) ' 0:000:x86> 75d80000 75dfb000 COMDLG32 (deferred) ^ Syntax error in '75d80000 75dfb000 COMDLG32 (deferred) ' 0:000:x86> 760c0000 7615d000 USP10 (deferred) ^ Syntax error in '760c0000 7615d000 USP10 (deferred) ' 0:000:x86> 76310000 76400000 RPCRT4 (deferred) ^ Syntax error in '76310000 76400000 RPCRT4 (deferred) ' 0:000:x86> 76400000 764ac000 msvcrt (deferred) ^ Syntax error in '76400000 764ac000 msvcrt (deferred) ' 0:000:x86> 766a0000 7672f000 OLEAUT32 (deferred) ^ Syntax error in '766a0000 7672f000 OLEAUT32 (deferred) ' 0:000:x86> 76900000 769cc000 MSCTF (deferred) ^ Syntax error in '76900000 769cc000 MSCTF (deferred) ' 0:000:x86> 76a00000 77649000 SHELL32 (deferred) ^ Syntax error in '76a00000 77649000 SHELL32 (deferred) ' 0:000:x86> 77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb ^ Syntax error in '77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb' 0:000:x86> 77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdbMicrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64 ^ Syntax error in '77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdbMicrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64' 0:000:x86> Copyright (c) Microsoft Corporation. All rights reserved. Couldn't resolve error at 'opyright (c) Microsoft Corporation. All rights reserved.' 0:000:x86> CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Couldn't resolve error at 'ommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"' 0:000:x86> Symbol search path is: *** Invalid *** Couldn't resolve error at 'ymbol search path is: *** Invalid ***' 0:000:x86> **************************************************************************** 0:000:x86> * Symbol loading may be unreliable without a symbol search path. * 0:000:x86> * Use .symfix to have the debugger choose a symbol path. * 0:000:x86> * After setting your symbol path, use .reload to refresh symbol locations. * 0:000:x86> **************************************************************************** 0:000:x86> Executable search path is: Couldn't resolve error at 'xecutable search path is: ' 0:000:x86> ModLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe Couldn't resolve error at 'odLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe' 0:000:x86> ModLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll Couldn't resolve error at 'odLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll' 0:000:x86> ModLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll Couldn't resolve error at 'odLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll' 0:000:x86> ModLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll Couldn't resolve error at 'odLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll' 0:000:x86> ModLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll Couldn't resolve error at 'odLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll' 0:000:x86> ModLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll Couldn't resolve error at 'odLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll' 0:000:x86> (f94.e64): Break instruction exception - code 80000003 (first chance) ^ Syntax error in '(f94.e64): Break instruction exception - code 80000003 (first chance)' 0:000:x86> *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - 0:000:x86> ntdll!CsrSetPriorityClass+0x40: ^ Syntax error in 'ntdll!CsrSetPriorityClass+0x40:' 0:000:x86> 00000000`77921340 cc int 3 ^ Syntax error in '00000000`77921340 cc int 3' 0:000:x86> 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols ^ Syntax error in '0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'ymbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'xpanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> 0:000> .symfix+ c:\symbols ^ Syntax error in '0:000> .symfix+ c:\symbols' 0:000:x86> 0:000> .reload /f ^ Syntax error in '0:000> .reload /f' 0:000:x86> Reloading current modules ^ Bad register error in 'Reloading current modules' 0:000:x86> . ^ Syntax error in '.' More below; did not all fit.
Reporter | ||
Comment 9•14 years ago
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0:000:x86> Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. ^ pass count must be preceeded by whitespace error in 'Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.' 0:000:x86> Run !sym noisy before .reload to track down problems loading symbols. ^ Bad register error in 'Run !sym noisy before .reload to track down problems loading symbols.' 0:000:x86> ..... ^ Syntax error in '.....' 0:000:x86> 0:000> g ^ Syntax error in '0:000> g' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll' 0:000:x86> ModLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll Couldn't resolve error at 'odLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll' 0:000:x86> ModLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll Couldn't resolve error at 'odLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll' 0:000:x86> ModLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll Couldn't resolve error at 'odLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll' 0:000:x86> ModLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll Couldn't resolve error at 'odLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll' 0:000:x86> ModLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll Couldn't resolve error at 'odLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll' 0:000:x86> ModLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll Couldn't resolve error at 'odLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll' 0:000:x86> ModLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll Couldn't resolve error at 'odLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll' 0:000:x86> ModLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll Couldn't resolve error at 'odLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll' 0:000:x86> ModLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll Couldn't resolve error at 'odLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll' 0:000:x86> ModLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll Couldn't resolve error at 'odLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll' 0:000:x86> ModLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll Couldn't resolve error at 'odLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll' 0:000:x86> ModLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll Couldn't resolve error at 'odLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll' 0:000:x86> ModLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll Couldn't resolve error at 'odLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll' 0:000:x86> ModLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll Couldn't resolve error at 'odLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll' 0:000:x86> ModLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll Couldn't resolve error at 'odLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll' 0:000:x86> ModLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll Couldn't resolve error at 'odLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll' 0:000:x86> ModLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll Couldn't resolve error at 'odLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll' 0:000:x86> ModLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll Couldn't resolve error at 'odLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll' 0:000:x86> ModLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll Couldn't resolve error at 'odLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll' 0:000:x86> ModLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll Couldn't resolve error at 'odLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll' 0:000:x86> ModLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll Couldn't resolve error at 'odLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll' 0:000:x86> ModLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll Couldn't resolve error at 'odLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll' 0:000:x86> ModLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll Couldn't resolve error at 'odLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll' 0:000:x86> ModLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll Couldn't resolve error at 'odLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll' 0:000:x86> ModLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll Couldn't resolve error at 'odLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll' 0:000:x86> ModLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll Couldn't resolve error at 'odLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll' 0:000:x86> ModLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll Couldn't resolve error at 'odLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll' 0:000:x86> ModLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll Couldn't resolve error at 'odLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll' 0:000:x86> ModLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll Couldn't resolve error at 'odLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll' 0:000:x86> ModLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll Couldn't resolve error at 'odLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll' 0:000:x86> ModLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll Couldn't resolve error at 'odLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll' 0:000:x86> ModLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll Couldn't resolve error at 'odLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll' 0:000:x86> ModLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll Couldn't resolve error at 'odLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll' 0:000:x86> ModLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll Couldn't resolve error at 'odLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll' 0:000:x86> ModLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll Couldn't resolve error at 'odLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll' 0:000:x86> ModLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV Couldn't resolve error at 'odLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV' 0:000:x86> ModLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll Couldn't resolve error at 'odLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll' 0:000:x86> ModLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll Couldn't resolve error at 'odLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll' 0:000:x86> ModLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll Couldn't resolve error at 'odLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll' 0:000:x86> ModLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll Couldn't resolve error at 'odLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll' 0:000:x86> (f94.e64): WOW64 breakpoint - code 4000001f (first chance) ^ Syntax error in '(f94.e64): WOW64 breakpoint - code 4000001f (first chance)' 0:000:x86> First chance exceptions are reported before any exception handling. Couldn't resolve error at 'irst chance exceptions are reported before any exception handling.' 0:000:x86> This exception may be expected and handled. ^ pass count must be preceeded by whitespace error in 'This exception may be expected and handled.' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+0x2c: ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+0x2c:' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> 0:000:x86> |* ~* kp ^ Syntax error in '0:000:x86> |* ~* kp' 0:000:x86> . 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen ^ Syntax error in '. 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen' 0:000:x86> ChildEBP RetAddr Couldn't resolve error at 'hildEBP RetAddr ' 0:000:x86> 0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> 0:000:x86> |* !analyze -v -f ^ Syntax error in '0:000:x86> |* !analyze -v -f' 0:000:x86> ******************************************************************************* 0:000:x86> * * 0:000:x86> * Exception Analysis * 0:000:x86> * * 0:000:x86> ******************************************************************************* 0:000:x86> GetPageUrlData failed, server returned HTTP status 404 ^ addresses must be preceeded by whitespace error in 'GetPageUrlData failed, server returned HTTP status 404' 0:000:x86> URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Missing whitespace after u in 'URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> FAULTING_IP: Couldn't resolve error at 'AULTING_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) Couldn't resolve error at 'XCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)' 0:000:x86> ExceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c) Couldn't resolve error at 'xceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c)' 0:000:x86> ExceptionCode: 4000001f (WOW64 breakpoint) Couldn't resolve error at 'xceptionCode: 4000001f (WOW64 breakpoint)' 0:000:x86> ExceptionFlags: 00000000 Couldn't resolve error at 'xceptionFlags: 00000000' 0:000:x86> NumberParameters: 1 ^ Syntax error in 'NumberParameters: 1' 0:000:x86> Parameter[0]: 0000000000000000 ^ pass count must be preceeded by whitespace error in ' Parameter[0]: 0000000000000000' 0:000:x86> FAULTING_THREAD: 0000000000000e64 Couldn't resolve error at 'AULTING_THREAD: 0000000000000e64' 0:000:x86> DEFAULT_BUCKET_ID: ZEROED_STACK Couldn't resolve error at 'EFAULT_BUCKET_ID: ZEROED_STACK' 0:000:x86> PROCESS_NAME: thunderbird.exe ^ pass count must be preceeded by whitespace error in 'PROCESS_NAME: thunderbird.exe' 0:000:x86> ERROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'RROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'XCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_PARAMETER1: 0000000000000000 Couldn't resolve error at 'XCEPTION_PARAMETER1: 0000000000000000' 0:000:x86> MOD_LIST: <ANALYSIS/> Couldn't resolve error at 'OD_LIST: <ANALYSIS/>' 0:000:x86> NTGLOBALFLAG: 70 ^ Syntax error in 'NTGLOBALFLAG: 70' 0:000:x86> APPLICATION_VERIFIER_FLAGS: 0 Couldn't resolve error at 'PPLICATION_VERIFIER_FLAGS: 0' 0:000:x86> PRIMARY_PROBLEM_CLASS: ZEROED_STACK ^ pass count must be preceeded by whitespace error in 'PRIMARY_PROBLEM_CLASS: ZEROED_STACK' 0:000:x86> BUGCHECK_STR: APPLICATION_FAULT_ZEROED_STACK 0:000:x86> LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995 ^ Syntax error in 'LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995' 0:000:x86> STACK_TEXT: Couldn't resolve error at 'TACK_TEXT: ' 0:000:x86> 0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> FOLLOWUP_IP: Couldn't resolve error at 'OLLOWUP_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> SYMBOL_STACK_INDEX: 0 Couldn't resolve error at 'YMBOL_STACK_INDEX: 0' 0:000:x86> SYMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c Couldn't resolve error at 'YMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> FOLLOWUP_NAME: MachineOwner Couldn't resolve error at 'OLLOWUP_NAME: MachineOwner' 0:000:x86> MODULE_NAME: ntdll32 Couldn't resolve error at 'ODULE_NAME: ntdll32' 0:000:x86> IMAGE_NAME: ntdll32.dll ^ Syntax error in 'IMAGE_NAME: ntdll32.dll' 0:000:x86> DEBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c Couldn't resolve error at 'EBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c' 0:000:x86> STACK_COMMAND: ~0s ; kb Couldn't resolve error at 'TACK_COMMAND: ~0s ; kb' 0:000:x86> FAILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak Couldn't resolve error at 'AILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak' 0:000:x86> BUCKET_ID: X64_APPLICATION_FAULT_ZEROED_STACK_ntdll32!LdrpDoDebuggerBreak+2c 0:000:x86> WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Syntax error in 'WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> Followup: MachineOwner Couldn't resolve error at 'ollowup: MachineOwner' 0:000:x86> --------- ^ Syntax error in '---------' 0:000:x86> 0:000:x86> |* lm ^ Syntax error in '0:000:x86> |* lm' 0:000:x86> start end module name Couldn't resolve error at 'tart end module name' 0:000:x86> 00020000 00027000 NSLDAPPR32V60 (deferred) ^ Syntax error in '00020000 00027000 NSLDAPPR32V60 (deferred) ' 0:000:x86> 00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb ^ Syntax error in '00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb' 0:000:x86> 10000000 10027000 NSLDAP32V60 (deferred) ^ Syntax error in '10000000 10027000 NSLDAP32V60 (deferred) ' 0:000:x86> 653b0000 6545f000 MOZCPP19 (deferred) ^ Syntax error in '653b0000 6545f000 MOZCPP19 (deferred) ' 0:000:x86> 65460000 654d5000 sqlite3 (deferred) ^ Syntax error in '65460000 654d5000 sqlite3 (deferred) ' 0:000:x86> 654e0000 6557d000 nss3 (deferred) ^ Syntax error in '654e0000 6557d000 nss3 (deferred) ' 0:000:x86> 65760000 657c5000 xpcom_core (deferred) ^ Syntax error in '65760000 657c5000 xpcom_core (deferred) ' 0:000:x86> 657d0000 65880000 MOZCRT19 (deferred) ^ Syntax error in '657d0000 65880000 MOZCRT19 (deferred) ' 0:000:x86> 691c0000 69291000 js3250 (deferred) ^ Syntax error in '691c0000 69291000 js3250 (deferred) ' 0:000:x86> 718a0000 718c1000 ssl3 (deferred) ^ Syntax error in '718a0000 718c1000 ssl3 (deferred) ' 0:000:x86> 719e0000 719e5000 MSIMG32 (deferred) ^ Syntax error in '719e0000 719e5000 MSIMG32 (deferred) ' 0:000:x86> 72d00000 72d32000 WINMM (deferred) ^ Syntax error in '72d00000 72d32000 WINMM (deferred) ' 0:000:x86> 731f0000 73241000 WINSPOOL (deferred) ^ Syntax error in '731f0000 73241000 WINSPOOL (deferred) ' 0:000:x86> 73250000 733ee000 COMCTL32 (deferred) ^ Syntax error in '73250000 733ee000 COMCTL32 (deferred) ' 0:000:x86> 734c0000 734c9000 VERSION (deferred) ^ Syntax error in '734c0000 734c9000 VERSION (deferred) ' 0:000:x86> 73c70000 73c77000 WSOCK32 (deferred) ^ Syntax error in '73c70000 73c77000 WSOCK32 (deferred) ' 0:000:x86> 75130000 75144000 nssutil3 (deferred) ^ Syntax error in '75130000 75144000 nssutil3 (deferred) ' 0:000:x86> 751d0000 751e8000 smime3 (deferred) ^ Syntax error in '751d0000 751e8000 smime3 (deferred) ' 0:000:x86> 751f0000 751f7000 plds4 (deferred) ^ Syntax error in '751f0000 751f7000 plds4 (deferred) ' 0:000:x86> 75200000 7522a000 nspr4 (deferred) ^ Syntax error in '75200000 7522a000 nspr4 (deferred) ' 0:000:x86> 75350000 75357000 plc4 (deferred) ^ Syntax error in '75350000 75357000 plc4 (deferred) ' 0:000:x86> 75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb ^ Syntax error in '75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb' 0:000:x86> 75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb ^ Syntax error in '75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb' 0:000:x86> 754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb ^ Syntax error in '754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb' 0:000:x86> 755b0000 755bc000 CRYPTBASE (deferred) ^ Syntax error in '755b0000 755bc000 CRYPTBASE (deferred) ' 0:000:x86> 755c0000 75620000 SspiCli (deferred) ^ Syntax error in '755c0000 75620000 SspiCli (deferred) ' 0:000:x86> 75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb ^ Syntax error in '75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb' 0:000:x86> 75720000 757c0000 ADVAPI32 (deferred) ^ Syntax error in '75720000 757c0000 ADVAPI32 (deferred) ' 0:000:x86> 757e0000 75815000 WS2_32 (deferred) ^ Syntax error in '757e0000 75815000 WS2_32 (deferred) ' 0:000:x86> 75820000 7582a000 LPK (deferred) ^ Syntax error in '75820000 7582a000 LPK (deferred) ' 0:000:x86> 75830000 75849000 sechost (deferred) ^ Syntax error in '75830000 75849000 sechost (deferred) ' 0:000:x86> 75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb ^ Syntax error in '75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb' 0:000:x86> 759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb ^ Syntax error in '759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb' 0:000:x86> 75ab0000 75b07000 SHLWAPI (deferred) ^ Syntax error in '75ab0000 75b07000 SHLWAPI (deferred) ' 0:000:x86> 75b10000 75b16000 NSI (deferred) ^ Syntax error in '75b10000 75b16000 NSI (deferred) ' 0:000:x86> 75c30000 75c90000 IMM32 (deferred) ^ Syntax error in '75c30000 75c90000 IMM32 (deferred) ' 0:000:x86> 75c90000 75cd6000 KERNELBASE (deferred) ^ Syntax error in '75c90000 75cd6000 KERNELBASE (deferred) ' 0:000:x86> 75ce0000 75d70000 GDI32 (deferred) ^ Syntax error in '75ce0000 75d70000 GDI32 (deferred) ' 0:000:x86> 75d80000 75dfb000 COMDLG32 (deferred) ^ Syntax error in '75d80000 75dfb000 COMDLG32 (deferred) ' 0:000:x86> 760c0000 7615d000 USP10 (deferred) ^ Syntax error in '760c0000 7615d000 USP10 (deferred) ' 0:000:x86> 76310000 76400000 RPCRT4 (deferred) ^ Syntax error in '76310000 76400000 RPCRT4 (deferred) ' 0:000:x86> 76400000 764ac000 msvcrt (deferred) ^ Syntax error in '76400000 764ac000 msvcrt (deferred) ' 0:000:x86> 766a0000 7672f000 OLEAUT32 (deferred) ^ Syntax error in '766a0000 7672f000 OLEAUT32 (deferred) ' 0:000:x86> 76900000 769cc000 MSCTF (deferred) ^ Syntax error in '76900000 769cc000 MSCTF (deferred) ' 0:000:x86> 76a00000 77649000 SHELL32 (deferred) ^ Syntax error in '76a00000 77649000 SHELL32 (deferred) ' 0:000:x86> 77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb ^ Syntax error in '77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb' 0:000:x86> 77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdb ^ Syntax error in '77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdb' 0:000:x86> Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Couldn't resolve error at 'icrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64' 0:000:x86> Copyright (c) Microsoft Corporation. All rights reserved. Couldn't resolve error at 'opyright (c) Microsoft Corporation. All rights reserved.' 0:000:x86> CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Couldn't resolve error at 'ommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"' 0:000:x86> Symbol search path is: *** Invalid *** Couldn't resolve error at 'ymbol search path is: *** Invalid ***' 0:000:x86> **************************************************************************** 0:000:x86> * Symbol loading may be unreliable without a symbol search path. * 0:000:x86> * Use .symfix to have the debugger choose a symbol path. * 0:000:x86> * After setting your symbol path, use .reload to refresh symbol locations. * 0:000:x86> **************************************************************************** 0:000:x86> Executable search path is: Couldn't resolve error at 'xecutable search path is: ' 0:000:x86> ModLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe Couldn't resolve error at 'odLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe' 0:000:x86> ModLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll Couldn't resolve error at 'odLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll' 0:000:x86> ModLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll Couldn't resolve error at 'odLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll' 0:000:x86> ModLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll Couldn't resolve error at 'odLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll' 0:000:x86> ModLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll Couldn't resolve error at 'odLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll' 0:000:x86> ModLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll Couldn't resolve error at 'odLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll' 0:000:x86> (f94.e64): Break instruction exception - code 80000003 (first chance) ^ Syntax error in '(f94.e64): Break instruction exception - code 80000003 (first chance)' 0:000:x86> *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - 0:000:x86> ntdll!CsrSetPriorityClass+0x40: ^ Syntax error in 'ntdll!CsrSetPriorityClass+0x40:' 0:000:x86> 00000000`77921340 cc int 3 ^ Syntax error in '00000000`77921340 cc int 3' 0:000:x86> 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols ^ Syntax error in '0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'ymbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'xpanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> 0:000> .symfix+ c:\symbols ^ Syntax error in '0:000> .symfix+ c:\symbols' 0:000:x86> 0:000> .reload /f ^ Syntax error in '0:000> .reload /f' 0:000:x86> Reloading current modules ^ Bad register error in 'Reloading current modules' 0:000:x86> . ^ Syntax error in '.' 0:000:x86> Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. ^ pass count must be preceeded by whitespace error in 'Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.' 0:000:x86> Run !sym noisy before .reload to track down problems loading symbols. ^ Bad register error in 'Run !sym noisy before .reload to track down problems loading symbols.' 0:000:x86> ..... ^ Syntax error in '.....' 0:000:x86> 0:000> g ^ Syntax error in '0:000> g' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll' 0:000:x86> ModLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll Couldn't resolve error at 'odLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll' 0:000:x86> ModLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll Couldn't resolve error at 'odLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll' 0:000:x86> ModLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll Couldn't resolve error at 'odLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll' 0:000:x86> ModLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll Couldn't resolve error at 'odLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll' 0:000:x86> ModLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll Couldn't resolve error at 'odLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll' 0:000:x86> ModLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll Couldn't resolve error at 'odLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll' 0:000:x86> ModLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll Couldn't resolve error at 'odLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll' 0:000:x86> ModLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll Couldn't resolve error at 'odLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll' 0:000:x86> ModLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll Couldn't resolve error at 'odLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll' 0:000:x86> ModLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll Couldn't resolve error at 'odLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll' 0:000:x86> ModLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll Couldn't resolve error at 'odLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll' 0:000:x86> ModLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll Couldn't resolve error at 'odLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll' 0:000:x86> ModLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll Couldn't resolve error at 'odLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll' 0:000:x86> ModLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll Couldn't resolve error at 'odLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll' 0:000:x86> ModLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll Couldn't resolve error at 'odLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll' 0:000:x86> ModLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll Couldn't resolve error at 'odLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll' 0:000:x86> ModLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll Couldn't resolve error at 'odLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll' 0:000:x86> ModLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll Couldn't resolve error at 'odLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll' 0:000:x86> ModLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll Couldn't resolve error at 'odLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll' 0:000:x86> ModLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll Couldn't resolve error at 'odLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll' 0:000:x86> ModLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll Couldn't resolve error at 'odLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll' 0:000:x86> ModLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll Couldn't resolve error at 'odLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll' 0:000:x86> ModLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll Couldn't resolve error at 'odLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll' 0:000:x86> ModLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll Couldn't resolve error at 'odLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll' 0:000:x86> ModLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll Couldn't resolve error at 'odLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll' 0:000:x86> ModLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll Couldn't resolve error at 'odLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll' 0:000:x86> ModLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll Couldn't resolve error at 'odLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll' 0:000:x86> ModLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll Couldn't resolve error at 'odLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll' 0:000:x86> ModLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll Couldn't resolve error at 'odLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll' 0:000:x86> ModLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll Couldn't resolve error at 'odLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll' 0:000:x86> ModLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll Couldn't resolve error at 'odLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll' 0:000:x86> ModLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll Couldn't resolve error at 'odLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll' 0:000:x86> ModLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll Couldn't resolve error at 'odLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll' 0:000:x86> ModLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll Couldn't resolve error at 'odLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll' 0:000:x86> ModLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll Couldn't resolve error at 'odLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll' 0:000:x86> ModLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV Couldn't resolve error at 'odLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV' 0:000:x86> ModLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll Couldn't resolve error at 'odLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll' 0:000:x86> ModLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll Couldn't resolve error at 'odLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll' 0:000:x86> ModLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll Couldn't resolve error at 'odLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll' 0:000:x86> ModLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll Couldn't resolve error at 'odLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll' 0:000:x86> (f94.e64): WOW64 breakpoint - code 4000001f (first chance) ^ Syntax error in '(f94.e64): WOW64 breakpoint - code 4000001f (first chance)' 0:000:x86> First chance exceptions are reported before any exception handling. Couldn't resolve error at 'irst chance exceptions are reported before any exception handling.' 0:000:x86> This exception may be expected and handled. ^ pass count must be preceeded by whitespace error in 'This exception may be expected and handled.' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+0x2c: ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+0x2c:' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> 0:000:x86> |* ~* kp ^ Syntax error in '0:000:x86> |* ~* kp' 0:000:x86> . 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen ^ Syntax error in '. 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen' 0:000:x86> ChildEBP RetAddr Couldn't resolve error at 'hildEBP RetAddr ' 0:000:x86> 0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> 0:000:x86> |* !analyze -v -f ^ Syntax error in '0:000:x86> |* !analyze -v -f' 0:000:x86> ******************************************************************************* 0:000:x86> * * 0:000:x86> * Exception Analysis * 0:000:x86> * * 0:000:x86> ******************************************************************************* 0:000:x86> GetPageUrlData failed, server returned HTTP status 404 ^ addresses must be preceeded by whitespace error in 'GetPageUrlData failed, server returned HTTP status 404' 0:000:x86> URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Missing whitespace after u in 'URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> FAULTING_IP: Couldn't resolve error at 'AULTING_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) Couldn't resolve error at 'XCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)' 0:000:x86> ExceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c) Couldn't resolve error at 'xceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c)' 0:000:x86> ExceptionCode: 4000001f (WOW64 breakpoint) Couldn't resolve error at 'xceptionCode: 4000001f (WOW64 breakpoint)' 0:000:x86> ExceptionFlags: 00000000 Couldn't resolve error at 'xceptionFlags: 00000000' 0:000:x86> NumberParameters: 1 ^ Syntax error in 'NumberParameters: 1' 0:000:x86> Parameter[0]: 0000000000000000 ^ pass count must be preceeded by whitespace error in ' Parameter[0]: 0000000000000000' 0:000:x86> FAULTING_THREAD: 0000000000000e64 Couldn't resolve error at 'AULTING_THREAD: 0000000000000e64' 0:000:x86> DEFAULT_BUCKET_ID: ZEROED_STACK Couldn't resolve error at 'EFAULT_BUCKET_ID: ZEROED_STACK' 0:000:x86> PROCESS_NAME: thunderbird.exe ^ pass count must be preceeded by whitespace error in 'PROCESS_NAME: thunderbird.exe' 0:000:x86> ERROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'RROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'XCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_PARAMETER1: 0000000000000000 Couldn't resolve error at 'XCEPTION_PARAMETER1: 0000000000000000' 0:000:x86> MOD_LIST: <ANALYSIS/> Couldn't resolve error at 'OD_LIST: <ANALYSIS/>' 0:000:x86> NTGLOBALFLAG: 70 ^ Syntax error in 'NTGLOBALFLAG: 70' 0:000:x86> APPLICATION_VERIFIER_FLAGS: 0 Couldn't resolve error at 'PPLICATION_VERIFIER_FLAGS: 0' 0:000:x86> PRIMARY_PROBLEM_CLASS: ZEROED_STACK ^ pass count must be preceeded by whitespace error in 'PRIMARY_PROBLEM_CLASS: ZEROED_STACK' 0:000:x86> BUGCHECK_STR: APPLICATION_FAULT_ZEROED_STACK 0:000:x86> LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995 ^ Syntax error in 'LAST_CONTROL_TRANSFER: from 0000000077ad115a to more below -- did not all fit
Reporter | ||
Comment 10•14 years ago
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Last of debug code; comments follow. 0000000077af0995' 0:000:x86> STACK_TEXT: Couldn't resolve error at 'TACK_TEXT: ' 0:000:x86> 0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> FOLLOWUP_IP: Couldn't resolve error at 'OLLOWUP_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> SYMBOL_STACK_INDEX: 0 Couldn't resolve error at 'YMBOL_STACK_INDEX: 0' 0:000:x86> SYMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c Couldn't resolve error at 'YMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> FOLLOWUP_NAME: MachineOwner Couldn't resolve error at 'OLLOWUP_NAME: MachineOwner' 0:000:x86> MODULE_NAME: ntdll32 Couldn't resolve error at 'ODULE_NAME: ntdll32' 0:000:x86> IMAGE_NAME: ntdll32.dll ^ Syntax error in 'IMAGE_NAME: ntdll32.dll' 0:000:x86> DEBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c Couldn't resolve error at 'EBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c' 0:000:x86> STACK_COMMAND: ~0s ; kb Couldn't resolve error at 'TACK_COMMAND: ~0s ; kb' 0:000:x86> FAILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak Couldn't resolve error at 'AILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak' 0:000:x86> BUCKET_ID: X64_APPLICATION_FAULT_ZEROED_STACK_ntdll32!LdrpDoDebuggerBreak+2c 0:000:x86> WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Syntax error in 'WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> Followup: MachineOwner Couldn't resolve error at 'ollowup: MachineOwner' 0:000:x86> --------- ^ Syntax error in '---------' 0:000:x86> 0:000:x86> |* lm ^ Syntax error in '0:000:x86> |* lm' 0:000:x86> start end module name Couldn't resolve error at 'tart end module name' 0:000:x86> 00020000 00027000 NSLDAPPR32V60 (deferred) ^ Syntax error in '00020000 00027000 NSLDAPPR32V60 (deferred) ' 0:000:x86> 00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb ^ Syntax error in '00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb' 0:000:x86> 10000000 10027000 NSLDAP32V60 (deferred) ^ Syntax error in '10000000 10027000 NSLDAP32V60 (deferred) ' 0:000:x86> 653b0000 6545f000 MOZCPP19 (deferred) ^ Syntax error in '653b0000 6545f000 MOZCPP19 (deferred) ' 0:000:x86> 65460000 654d5000 sqlite3 (deferred) ^ Syntax error in '65460000 654d5000 sqlite3 (deferred) ' 0:000:x86> 654e0000 6557d000 nss3 (deferred) ^ Syntax error in '654e0000 6557d000 nss3 (deferred) ' 0:000:x86> 65760000 657c5000 xpcom_core (deferred) ^ Syntax error in '65760000 657c5000 xpcom_core (deferred) ' 0:000:x86> 657d0000 65880000 MOZCRT19 (deferred) ^ Syntax error in '657d0000 65880000 MOZCRT19 (deferred) ' 0:000:x86> 691c0000 69291000 js3250 (deferred) ^ Syntax error in '691c0000 69291000 js3250 (deferred) ' 0:000:x86> 718a0000 718c1000 ssl3 (deferred) ^ Syntax error in '718a0000 718c1000 ssl3 (deferred) ' 0:000:x86> 719e0000 719e5000 MSIMG32 (deferred) ^ Syntax error in '719e0000 719e5000 MSIMG32 (deferred) ' 0:000:x86> 72d00000 72d32000 WINMM (deferred) ^ Syntax error in '72d00000 72d32000 WINMM (deferred) ' 0:000:x86> 731f0000 73241000 WINSPOOL (deferred) ^ Syntax error in '731f0000 73241000 WINSPOOL (deferred) ' 0:000:x86> 73250000 733ee000 COMCTL32 (deferred) ^ Syntax error in '73250000 733ee000 COMCTL32 (deferred) ' 0:000:x86> 734c0000 734c9000 VERSION (deferred) ^ Syntax error in '734c0000 734c9000 VERSION (deferred) ' 0:000:x86> 73c70000 73c77000 WSOCK32 (deferred) ^ Syntax error in '73c70000 73c77000 WSOCK32 (deferred) ' 0:000:x86> 75130000 75144000 nssutil3 (deferred) ^ Syntax error in '75130000 75144000 nssutil3 (deferred) ' 0:000:x86> 751d0000 751e8000 smime3 (deferred) ^ Syntax error in '751d0000 751e8000 smime3 (deferred) ' 0:000:x86> 751f0000 751f7000 plds4 (deferred) ^ Syntax error in '751f0000 751f7000 plds4 (deferred) ' 0:000:x86> 75200000 7522a000 nspr4 (deferred) ^ Syntax error in '75200000 7522a000 nspr4 (deferred) ' 0:000:x86> 75350000 75357000 plc4 (deferred) ^ Syntax error in '75350000 75357000 plc4 (deferred) ' 0:000:x86> 75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb ^ Syntax error in '75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb' 0:000:x86> 75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb ^ Syntax error in '75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb' 0:000:x86> 754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb ^ Syntax error in '754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb' 0:000:x86> 755b0000 755bc000 CRYPTBASE (deferred) ^ Syntax error in '755b0000 755bc000 CRYPTBASE (deferred) ' 0:000:x86> 755c0000 75620000 SspiCli (deferred) ^ Syntax error in '755c0000 75620000 SspiCli (deferred) ' 0:000:x86> 75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb ^ Syntax error in '75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb' 0:000:x86> 75720000 757c0000 ADVAPI32 (deferred) ^ Syntax error in '75720000 757c0000 ADVAPI32 (deferred) ' 0:000:x86> 757e0000 75815000 WS2_32 (deferred) ^ Syntax error in '757e0000 75815000 WS2_32 (deferred) ' 0:000:x86> 75820000 7582a000 LPK (deferred) ^ Syntax error in '75820000 7582a000 LPK (deferred) ' 0:000:x86> 75830000 75849000 sechost (deferred) ^ Syntax error in '75830000 75849000 sechost (deferred) ' 0:000:x86> 75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb ^ Syntax error in '75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb' 0:000:x86> 759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb ^ Syntax error in '759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb' 0:000:x86> 75ab0000 75b07000 SHLWAPI (deferred) ^ Syntax error in '75ab0000 75b07000 SHLWAPI (deferred) ' 0:000:x86> 75b10000 75b16000 NSI (deferred) ^ Syntax error in '75b10000 75b16000 NSI (deferred) ' 0:000:x86> 75c30000 75c90000 IMM32 (deferred) ^ Syntax error in '75c30000 75c90000 IMM32 (deferred) ' 0:000:x86> 75c90000 75cd6000 KERNELBASE (deferred) ^ Syntax error in '75c90000 75cd6000 KERNELBASE (deferred) ' 0:000:x86> 75ce0000 75d70000 GDI32 (deferred) ^ Syntax error in '75ce0000 75d70000 GDI32 (deferred) ' 0:000:x86> 75d80000 75dfb000 COMDLG32 (deferred) ^ Syntax error in '75d80000 75dfb000 COMDLG32 (deferred) ' 0:000:x86> 760c0000 7615d000 USP10 (deferred) ^ Syntax error in '760c0000 7615d000 USP10 (deferred) ' 0:000:x86> 76310000 76400000 RPCRT4 (deferred) ^ Syntax error in '76310000 76400000 RPCRT4 (deferred) ' 0:000:x86> 76400000 764ac000 msvcrt (deferred) ^ Syntax error in '76400000 764ac000 msvcrt (deferred) ' 0:000:x86> 766a0000 7672f000 OLEAUT32 (deferred) ^ Syntax error in '766a0000 7672f000 OLEAUT32 (deferred) ' 0:000:x86> 76900000 769cc000 MSCTF (deferred) ^ Syntax error in '76900000 769cc000 MSCTF (deferred) ' 0:000:x86> 76a00000 77649000 SHELL32 (deferred) ^ Syntax error in '76a00000 77649000 SHELL32 (deferred) ' 0:000:x86> 77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb ^ Syntax error in '77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb' 0:000:x86> 77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdbMicrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64 ^ Syntax error in '77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdbMicrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64' 0:000:x86> Copyright (c) Microsoft Corporation. All rights reserved. Couldn't resolve error at 'opyright (c) Microsoft Corporation. All rights reserved.' 0:000:x86> CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Couldn't resolve error at 'ommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"' 0:000:x86> Symbol search path is: *** Invalid *** Couldn't resolve error at 'ymbol search path is: *** Invalid ***' 0:000:x86> **************************************************************************** 0:000:x86> * Symbol loading may be unreliable without a symbol search path. * 0:000:x86> * Use .symfix to have the debugger choose a symbol path. * 0:000:x86> * After setting your symbol path, use .reload to refresh symbol locations. * 0:000:x86> **************************************************************************** 0:000:x86> Executable search path is: Couldn't resolve error at 'xecutable search path is: ' 0:000:x86> ModLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe Couldn't resolve error at 'odLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe' 0:000:x86> ModLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll Couldn't resolve error at 'odLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll' 0:000:x86> ModLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll Couldn't resolve error at 'odLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll' 0:000:x86> ModLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll Couldn't resolve error at 'odLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll' 0:000:x86> ModLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll Couldn't resolve error at 'odLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll' 0:000:x86> ModLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll Couldn't resolve error at 'odLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll' 0:000:x86> (f94.e64): Break instruction exception - code 80000003 (first chance) ^ Syntax error in '(f94.e64): Break instruction exception - code 80000003 (first chance)' 0:000:x86> *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - 0:000:x86> ntdll!CsrSetPriorityClass+0x40: ^ Syntax error in 'ntdll!CsrSetPriorityClass+0x40:' 0:000:x86> 00000000`77921340 cc int 3 ^ Syntax error in '00000000`77921340 cc int 3' 0:000:x86> 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols ^ Syntax error in '0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'ymbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols Couldn't resolve error at 'xpanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> 0:000> .symfix+ c:\symbols ^ Syntax error in '0:000> .symfix+ c:\symbols' 0:000:x86> 0:000> .reload /f ^ Syntax error in '0:000> .reload /f' 0:000:x86> Reloading current modules ^ Bad register error in 'Reloading current modules' 0:000:x86> . ^ Syntax error in '.' 0:000:x86> Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. ^ pass count must be preceeded by whitespace error in 'Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.' 0:000:x86> Run !sym noisy before .reload to track down problems loading symbols. ^ Bad register error in 'Run !sym noisy before .reload to track down problems loading symbols.' 0:000:x86> ..... ^ Syntax error in '.....' 0:000:x86> 0:000> g ^ Syntax error in '0:000> g' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION' 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE Couldn't resolve error at 'odLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE' 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll' 0:000:x86> ModLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll Couldn't resolve error at 'odLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll' 0:000:x86> ModLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll Couldn't resolve error at 'odLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll' 0:000:x86> ModLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll Couldn't resolve error at 'odLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll' 0:000:x86> ModLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll Couldn't resolve error at 'odLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll' 0:000:x86> ModLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll Couldn't resolve error at 'odLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll' 0:000:x86> ModLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll Couldn't resolve error at 'odLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll' 0:000:x86> ModLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll Couldn't resolve error at 'odLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll' 0:000:x86> ModLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll Couldn't resolve error at 'odLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll' 0:000:x86> ModLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll Couldn't resolve error at 'odLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll' 0:000:x86> ModLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll Couldn't resolve error at 'odLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll' 0:000:x86> ModLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll Couldn't resolve error at 'odLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll' 0:000:x86> ModLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll Couldn't resolve error at 'odLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll' 0:000:x86> ModLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll Couldn't resolve error at 'odLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll' 0:000:x86> ModLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll Couldn't resolve error at 'odLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll' 0:000:x86> ModLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll Couldn't resolve error at 'odLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.dll' 0:000:x86> ModLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll Couldn't resolve error at 'odLoad: 00000000`75820000 00000000`7582a000 C:\Windows\syswow64\LPK.dll' 0:000:x86> ModLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll Couldn't resolve error at 'odLoad: 00000000`760c0000 00000000`7615d000 C:\Windows\syswow64\USP10.dll' 0:000:x86> ModLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll Couldn't resolve error at 'odLoad: 00000000`657d0000 00000000`65880000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCRT19.dll' 0:000:x86> ModLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll Couldn't resolve error at 'odLoad: 00000000`65760000 00000000`657c5000 C:\Program Files (x86)\Mozilla Thunderbird\xpcom_core.dll' 0:000:x86> ModLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll Couldn't resolve error at 'odLoad: 00000000`75350000 00000000`75357000 C:\Program Files (x86)\Mozilla Thunderbird\plc4.dll' 0:000:x86> ModLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll Couldn't resolve error at 'odLoad: 00000000`751f0000 00000000`751f7000 C:\Program Files (x86)\Mozilla Thunderbird\plds4.dll' 0:000:x86> ModLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll Couldn't resolve error at 'odLoad: 00000000`76a00000 00000000`77649000 C:\Windows\syswow64\SHELL32.dll' 0:000:x86> ModLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll Couldn't resolve error at 'odLoad: 00000000`75ab0000 00000000`75b07000 C:\Windows\syswow64\SHLWAPI.dll' 0:000:x86> ModLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll Couldn't resolve error at 'odLoad: 00000000`75850000 00000000`759ac000 C:\Windows\syswow64\ole32.dll' 0:000:x86> ModLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll Couldn't resolve error at 'odLoad: 00000000`734c0000 00000000`734c9000 C:\Windows\SysWOW64\VERSION.dll' 0:000:x86> ModLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll Couldn't resolve error at 'odLoad: 00000000`751d0000 00000000`751e8000 C:\Program Files (x86)\Mozilla Thunderbird\smime3.dll' 0:000:x86> ModLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll Couldn't resolve error at 'odLoad: 00000000`654e0000 00000000`6557d000 C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll' 0:000:x86> ModLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll Couldn't resolve error at 'odLoad: 00000000`75130000 00000000`75144000 C:\Program Files (x86)\Mozilla Thunderbird\nssutil3.dll' 0:000:x86> ModLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll Couldn't resolve error at 'odLoad: 00000000`718a0000 00000000`718c1000 C:\Program Files (x86)\Mozilla Thunderbird\ssl3.dll' 0:000:x86> ModLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll Couldn't resolve error at 'odLoad: 00000000`10000000 00000000`10027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAP32V60.dll' 0:000:x86> ModLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll Couldn't resolve error at 'odLoad: 00000000`00020000 00000000`00027000 C:\Program Files (x86)\Mozilla Thunderbird\NSLDAPPR32V60.dll' 0:000:x86> ModLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll Couldn't resolve error at 'odLoad: 00000000`65460000 00000000`654d5000 C:\Program Files (x86)\Mozilla Thunderbird\sqlite3.dll' 0:000:x86> ModLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll Couldn't resolve error at 'odLoad: 00000000`75d80000 00000000`75dfb000 C:\Windows\syswow64\COMDLG32.dll' 0:000:x86> ModLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll Couldn't resolve error at 'odLoad: 00000000`73250000 00000000`733ee000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll' 0:000:x86> ModLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll Couldn't resolve error at 'odLoad: 00000000`766a0000 00000000`7672f000 C:\Windows\syswow64\OLEAUT32.dll' 0:000:x86> ModLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV Couldn't resolve error at 'odLoad: 00000000`731f0000 00000000`73241000 C:\Windows\SysWOW64\WINSPOOL.DRV' 0:000:x86> ModLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll Couldn't resolve error at 'odLoad: 00000000`75c30000 00000000`75c90000 C:\Windows\syswow64\IMM32.dll' 0:000:x86> ModLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll Couldn't resolve error at 'odLoad: 00000000`76900000 00000000`769cc000 C:\Windows\syswow64\MSCTF.dll' 0:000:x86> ModLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll Couldn't resolve error at 'odLoad: 00000000`719e0000 00000000`719e5000 C:\Windows\SysWOW64\MSIMG32.dll' 0:000:x86> ModLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll Couldn't resolve error at 'odLoad: 00000000`653b0000 00000000`6545f000 C:\Program Files (x86)\Mozilla Thunderbird\MOZCPP19.dll' 0:000:x86> (f94.e64): WOW64 breakpoint - code 4000001f (first chance) ^ Syntax error in '(f94.e64): WOW64 breakpoint - code 4000001f (first chance)' 0:000:x86> First chance exceptions are reported before any exception handling. Couldn't resolve error at 'irst chance exceptions are reported before any exception handling.' 0:000:x86> This exception may be expected and handled. ^ pass count must be preceeded by whitespace error in 'This exception may be expected and handled.' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+0x2c: ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+0x2c:' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> 0:000:x86> |* ~* kp ^ Syntax error in '0:000:x86> |* ~* kp' 0:000:x86> . 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen ^ Syntax error in '. 0 Id: f94.e64 Suspend: 1 Teb: 7efdb000 Unfrozen' 0:000:x86> ChildEBP RetAddr Couldn't resolve error at 'hildEBP RetAddr ' 0:000:x86> 0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> 0:000:x86> |* !analyze -v -f ^ Syntax error in '0:000:x86> |* !analyze -v -f' 0:000:x86> ******************************************************************************* 0:000:x86> * * 0:000:x86> * Exception Analysis * 0:000:x86> * * 0:000:x86> ******************************************************************************* 0:000:x86> GetPageUrlData failed, server returned HTTP status 404 ^ addresses must be preceeded by whitespace error in 'GetPageUrlData failed, server returned HTTP status 404' 0:000:x86> URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Missing whitespace after u in 'URL requested: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> FAULTING_IP: Couldn't resolve error at 'AULTING_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff) Couldn't resolve error at 'XCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)' 0:000:x86> ExceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c) Couldn't resolve error at 'xceptionAddress: 0000000077af0995 (ntdll32!LdrpDoDebuggerBreak+0x000000000000002c)' 0:000:x86> ExceptionCode: 4000001f (WOW64 breakpoint) Couldn't resolve error at 'xceptionCode: 4000001f (WOW64 breakpoint)' 0:000:x86> ExceptionFlags: 00000000 Couldn't resolve error at 'xceptionFlags: 00000000' 0:000:x86> NumberParameters: 1 ^ Syntax error in 'NumberParameters: 1' 0:000:x86> Parameter[0]: 0000000000000000 ^ pass count must be preceeded by whitespace error in ' Parameter[0]: 0000000000000000' 0:000:x86> FAULTING_THREAD: 0000000000000e64 Couldn't resolve error at 'AULTING_THREAD: 0000000000000e64' 0:000:x86> DEFAULT_BUCKET_ID: ZEROED_STACK Couldn't resolve error at 'EFAULT_BUCKET_ID: ZEROED_STACK' 0:000:x86> PROCESS_NAME: thunderbird.exe ^ pass count must be preceeded by whitespace error in 'PROCESS_NAME: thunderbird.exe' 0:000:x86> ERROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'RROR_CODE: (NTSTATUS) 0x4000001f - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem. Couldn't resolve error at 'XCEPTION_CODE: (NTSTATUS) 0x4000001f (1073741855) - Exception status code used by Win32 x86 emulation subsystem.' 0:000:x86> EXCEPTION_PARAMETER1: 0000000000000000 Couldn't resolve error at 'XCEPTION_PARAMETER1: 0000000000000000' 0:000:x86> MOD_LIST: <ANALYSIS/> Couldn't resolve error at 'OD_LIST: <ANALYSIS/>' 0:000:x86> NTGLOBALFLAG: 70 ^ Syntax error in 'NTGLOBALFLAG: 70' 0:000:x86> APPLICATION_VERIFIER_FLAGS: 0 Couldn't resolve error at 'PPLICATION_VERIFIER_FLAGS: 0' 0:000:x86> PRIMARY_PROBLEM_CLASS: ZEROED_STACK ^ pass count must be preceeded by whitespace error in 'PRIMARY_PROBLEM_CLASS: ZEROED_STACK' 0:000:x86> BUGCHECK_STR: APPLICATION_FAULT_ZEROED_STACK 0:000:x86> LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995 ^ Syntax error in 'LAST_CONTROL_TRANSFER: from 0000000077ad115a to 0000000077af0995' 0:000:x86> STACK_TEXT: Couldn't resolve error at 'TACK_TEXT: ' 0:000:x86> 0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c ^ Syntax error in '0033f44c 77ad115a 7efdd000 7efde000 77b5206c ntdll32!LdrpDoDebuggerBreak+0x2c' 0:000:x86> 0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f ^ Syntax error in '0033f5c4 77a95947 0033f638 77a50000 778fb678 ntdll32!LdrpInitializeProcess+0x133f' 0:000:x86> 0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78 ^ Syntax error in '0033f614 77a89cc9 0033f638 77a50000 00000000 ntdll32!_LdrpInitialize+0x78' 0:000:x86> 0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10 ^ Syntax error in '0033f624 00000000 0033f638 77a50000 00000000 ntdll32!LdrInitializeThunk+0x10' 0:000:x86> FOLLOWUP_IP: Couldn't resolve error at 'OLLOWUP_IP: ' 0:000:x86> ntdll32!LdrpDoDebuggerBreak+2c ^ Syntax error in 'ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> 77af0995 cc int 3 ^ Syntax error in '77af0995 cc int 3' 0:000:x86> SYMBOL_STACK_INDEX: 0 Couldn't resolve error at 'YMBOL_STACK_INDEX: 0' 0:000:x86> SYMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c Couldn't resolve error at 'YMBOL_NAME: ntdll32!LdrpDoDebuggerBreak+2c' 0:000:x86> FOLLOWUP_NAME: MachineOwner Couldn't resolve error at 'OLLOWUP_NAME: MachineOwner' 0:000:x86> MODULE_NAME: ntdll32 Couldn't resolve error at 'ODULE_NAME: ntdll32' 0:000:x86> IMAGE_NAME: ntdll32.dll ^ Syntax error in 'IMAGE_NAME: ntdll32.dll' 0:000:x86> DEBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c Couldn't resolve error at 'EBUG_FLR_IMAGE_TIMESTAMP: 4ba9b29c' 0:000:x86> STACK_COMMAND: ~0s ; kb Couldn't resolve error at 'TACK_COMMAND: ~0s ; kb' 0:000:x86> FAILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak Couldn't resolve error at 'AILURE_BUCKET_ID: ZEROED_STACK_4000001f_ntdll32.dll!LdrpDoDebuggerBreak' 0:000:x86> BUCKET_ID: X64_APPLICATION_FAULT_ZEROED_STACK_ntdll32!LdrpDoDebuggerBreak+2c 0:000:x86> WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1 ^ Syntax error in 'WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/thunderbird_exe/1_9_2_3910/4c912497/ntdll32_dll/6_1_7600_16559/4ba9b29c/4000001f/000a0995.htm?Retriage=1' 0:000:x86> Followup: MachineOwner Couldn't resolve error at 'ollowup: MachineOwner' 0:000:x86> --------- ^ Syntax error in '---------' 0:000:x86> 0:000:x86> |* lm ^ Syntax error in '0:000:x86> |* lm' 0:000:x86> start end module name Couldn't resolve error at 'tart end module name' 0:000:x86> 00020000 00027000 NSLDAPPR32V60 (deferred) ^ Syntax error in '00020000 00027000 NSLDAPPR32V60 (deferred) ' 0:000:x86> 00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb ^ Syntax error in '00ec0000 01ac2000 thunderbird (private pdb symbols) c:\symbols\thunderbird.pdb\AA2BEC740DEA427FB0803D7F9A116CD41\thunderbird.pdb' 0:000:x86> 10000000 10027000 NSLDAP32V60 (deferred) ^ Syntax error in '10000000 10027000 NSLDAP32V60 (deferred) ' 0:000:x86> 653b0000 6545f000 MOZCPP19 (deferred) ^ Syntax error in '653b0000 6545f000 MOZCPP19 (deferred) ' 0:000:x86> 65460000 654d5000 sqlite3 (deferred) ^ Syntax error in '65460000 654d5000 sqlite3 (deferred) ' 0:000:x86> 654e0000 6557d000 nss3 (deferred) ^ Syntax error in '654e0000 6557d000 nss3 (deferred) ' 0:000:x86> 65760000 657c5000 xpcom_core (deferred) ^ Syntax error in '65760000 657c5000 xpcom_core (deferred) ' 0:000:x86> 657d0000 65880000 MOZCRT19 (deferred) ^ Syntax error in '657d0000 65880000 MOZCRT19 (deferred) ' 0:000:x86> 691c0000 69291000 js3250 (deferred) ^ Syntax error in '691c0000 69291000 js3250 (deferred) ' 0:000:x86> 718a0000 718c1000 ssl3 (deferred) ^ Syntax error in '718a0000 718c1000 ssl3 (deferred) ' 0:000:x86> 719e0000 719e5000 MSIMG32 (deferred) ^ Syntax error in '719e0000 719e5000 MSIMG32 (deferred) ' 0:000:x86> 72d00000 72d32000 WINMM (deferred) ^ Syntax error in '72d00000 72d32000 WINMM (deferred) ' 0:000:x86> 731f0000 73241000 WINSPOOL (deferred) ^ Syntax error in '731f0000 73241000 WINSPOOL (deferred) ' 0:000:x86> 73250000 733ee000 COMCTL32 (deferred) ^ Syntax error in '73250000 733ee000 COMCTL32 (deferred) ' 0:000:x86> 734c0000 734c9000 VERSION (deferred) ^ Syntax error in '734c0000 734c9000 VERSION (deferred) ' 0:000:x86> 73c70000 73c77000 WSOCK32 (deferred) ^ Syntax error in '73c70000 73c77000 WSOCK32 (deferred) ' 0:000:x86> 75130000 75144000 nssutil3 (deferred) ^ Syntax error in '75130000 75144000 nssutil3 (deferred) ' 0:000:x86> 751d0000 751e8000 smime3 (deferred) ^ Syntax error in '751d0000 751e8000 smime3 (deferred) ' 0:000:x86> 751f0000 751f7000 plds4 (deferred) ^ Syntax error in '751f0000 751f7000 plds4 (deferred) ' 0:000:x86> 75200000 7522a000 nspr4 (deferred) ^ Syntax error in '75200000 7522a000 nspr4 (deferred) ' 0:000:x86> 75350000 75357000 plc4 (deferred) ^ Syntax error in '75350000 75357000 plc4 (deferred) ' 0:000:x86> 75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb ^ Syntax error in '75430000 75438000 wow64cpu (pdb symbols) c:\symbols\wow64cpu.pdb\E9FF81183A9441CF90F25081E9C39A931\wow64cpu.pdb' 0:000:x86> 75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb ^ Syntax error in '75440000 7549c000 wow64win (pdb symbols) c:\symbols\wow64win.pdb\12FF5906B6B648C7AB14A207FAC7E3D81\wow64win.pdb' 0:000:x86> 754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb ^ Syntax error in '754a0000 754df000 wow64 (pdb symbols) c:\symbols\wow64.pdb\612501691DDF4C66A9B98F6111F8B3EF1\wow64.pdb' 0:000:x86> 755b0000 755bc000 CRYPTBASE (deferred) ^ Syntax error in '755b0000 755bc000 CRYPTBASE (deferred) ' 0:000:x86> 755c0000 75620000 SspiCli (deferred) ^ Syntax error in '755c0000 75620000 SspiCli (deferred) ' 0:000:x86> 75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb ^ Syntax error in '75620000 75720000 kernel32 (pdb symbols) c:\symbols\wkernel32.pdb\247C9009E69B43AB95E8DDA34622320A2\wkernel32.pdb' 0:000:x86> 75720000 757c0000 ADVAPI32 (deferred) ^ Syntax error in '75720000 757c0000 ADVAPI32 (deferred) ' 0:000:x86> 757e0000 75815000 WS2_32 (deferred) ^ Syntax error in '757e0000 75815000 WS2_32 (deferred) ' 0:000:x86> 75820000 7582a000 LPK (deferred) ^ Syntax error in '75820000 7582a000 LPK (deferred) ' 0:000:x86> 75830000 75849000 sechost (deferred) ^ Syntax error in '75830000 75849000 sechost (deferred) ' 0:000:x86> 75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb ^ Syntax error in '75850000 759ac000 ole32 (pdb symbols) c:\symbols\ole32.pdb\21425202547E4A5DA0F12B17C4131B272\ole32.pdb' 0:000:x86> 759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb ^ Syntax error in '759b0000 75ab0000 USER32 (pdb symbols) c:\symbols\wuser32.pdb\438BB768E2434151BA04E6929C0100522\wuser32.pdb' 0:000:x86> 75ab0000 75b07000 SHLWAPI (deferred) ^ Syntax error in '75ab0000 75b07000 SHLWAPI (deferred) ' 0:000:x86> 75b10000 75b16000 NSI (deferred) ^ Syntax error in '75b10000 75b16000 NSI (deferred) ' 0:000:x86> 75c30000 75c90000 IMM32 (deferred) ^ Syntax error in '75c30000 75c90000 IMM32 (deferred) ' 0:000:x86> 75c90000 75cd6000 KERNELBASE (deferred) ^ Syntax error in '75c90000 75cd6000 KERNELBASE (deferred) ' 0:000:x86> 75ce0000 75d70000 GDI32 (deferred) ^ Syntax error in '75ce0000 75d70000 GDI32 (deferred) ' 0:000:x86> 75d80000 75dfb000 COMDLG32 (deferred) ^ Syntax error in '75d80000 75dfb000 COMDLG32 (deferred) ' 0:000:x86> 760c0000 7615d000 USP10 (deferred) ^ Syntax error in '760c0000 7615d000 USP10 (deferred) ' 0:000:x86> 76310000 76400000 RPCRT4 (deferred) ^ Syntax error in '76310000 76400000 RPCRT4 (deferred) ' 0:000:x86> 76400000 764ac000 msvcrt (deferred) ^ Syntax error in '76400000 764ac000 msvcrt (deferred) ' 0:000:x86> 766a0000 7672f000 OLEAUT32 (deferred) ^ Syntax error in '766a0000 7672f000 OLEAUT32 (deferred) ' 0:000:x86> 76900000 769cc000 MSCTF (deferred) ^ Syntax error in '76900000 769cc000 MSCTF (deferred) ' 0:000:x86> 76a00000 77649000 SHELL32 (deferred) ^ Syntax error in '76a00000 77649000 SHELL32 (deferred) ' 0:000:x86> 77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb ^ Syntax error in '77870000 77a1b000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\0F7FCF88442F4B0E9FB51DC4A754D9DE2\ntdll.pdb' 0:000:x86> 77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdb ^ Syntax error in '77a50000 77bd0000 ntdll32 (pdb symbols) c:\symbols\wntdll.pdb\ACE318E6A2F44F23A6CC5628F10A7DDC2\wntdll.pdb' 0:000:x86> 0:000:x86> Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 ^ Syntax error in '0:000:x86> Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64' 0:000:x86> Couldn't resolve error at 'icrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64' Couldn't resolve error at 'ouldn't resolve error at 'icrosoft (R) Windows Debugger Version 6.12.0002.633 AMD64'' 0:000:x86> 0:000:x86> Copyright (c) Microsoft Corporation. All rights reserved. ^ Syntax error in '0:000:x86> Copyright (c) Microsoft Corporation. All rights reserved.' 0:000:x86> Couldn't resolve error at 'opyright (c) Microsoft Corporation. All rights reserved.' Couldn't resolve error at 'ouldn't resolve error at 'opyright (c) Microsoft Corporation. All rights reserved.'' 0:000:x86> 0:000:x86> CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" ^ Syntax error in '0:000:x86> CommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"' 0:000:x86> Couldn't resolve error at 'ommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"' Couldn't resolve error at 'ouldn't resolve error at 'ommandLine: "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"'' 0:000:x86> 0:000:x86> Symbol search path is: *** Invalid *** ^ Syntax error in '0:000:x86> Symbol search path is: *** Invalid ***' 0:000:x86> Couldn't resolve error at 'ymbol search path is: *** Invalid ***' Couldn't resolve error at 'ouldn't resolve error at 'ymbol search path is: *** Invalid ***'' 0:000:x86> 0:000:x86> **************************************************************************** ^ Syntax error in '0:000:x86> ****************************************************************************' 0:000:x86> 0:000:x86> * Symbol loading may be unreliable without a symbol search path. * ^ Syntax error in '0:000:x86> * Symbol loading may be unreliable without a symbol search path. *' 0:000:x86> 0:000:x86> * Use .symfix to have the debugger choose a symbol path. * ^ Syntax error in '0:000:x86> * Use .symfix to have the debugger choose a symbol path. *' 0:000:x86> 0:000:x86> * After setting your symbol path, use .reload to refresh symbol locations. * ^ Syntax error in '0:000:x86> * After setting your symbol path, use .reload to refresh symbol locations. *' 0:000:x86> 0:000:x86> **************************************************************************** ^ Syntax error in '0:000:x86> ****************************************************************************' 0:000:x86> 0:000:x86> Executable search path is: ^ Syntax error in '0:000:x86> Executable search path is: ' 0:000:x86> Couldn't resolve error at 'xecutable search path is: ' Couldn't resolve error at 'ouldn't resolve error at 'xecutable search path is: '' 0:000:x86> 0:000:x86> ModLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe ^ Syntax error in '0:000:x86> ModLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`00ec0000 00000000`01ac2000 thunderbird.exe'' 0:000:x86> 0:000:x86> ModLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`77870000 00000000`77a1b000 ntdll.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`77a50000 00000000`77bd0000 ntdll32.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`754a0000 00000000`754df000 C:\Windows\SYSTEM32\wow64.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75440000 00000000`7549c000 C:\Windows\SYSTEM32\wow64win.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75430000 00000000`75438000 C:\Windows\SYSTEM32\wow64cpu.dll'' 0:000:x86> 0:000:x86> (f94.e64): Break instruction exception - code 80000003 (first chance) ^ Syntax error in '0:000:x86> (f94.e64): Break instruction exception - code 80000003 (first chance)' 0:000:x86> ^ Syntax error in '(f94.e64): Break instruction exception - code 80000003 (first chance)' ^ Syntax error in ' ^ Syntax error in '(f94.e64): Break instruction exception - code 80000003 (first chance)'' 0:000:x86> 0:000:x86> *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - ^ Syntax error in '0:000:x86> *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll - ' 0:000:x86> 0:000:x86> ntdll!CsrSetPriorityClass+0x40: ^ Syntax error in '0:000:x86> ntdll!CsrSetPriorityClass+0x40:' 0:000:x86> ^ Syntax error in 'ntdll!CsrSetPriorityClass+0x40:' ^ Syntax error in ' ^ Syntax error in 'ntdll!CsrSetPriorityClass+0x40:'' 0:000:x86> 0:000:x86> 00000000`77921340 cc int 3 ^ Syntax error in '0:000:x86> 00000000`77921340 cc int 3' 0:000:x86> ^ Syntax error in '00000000`77921340 cc int 3' ^ Syntax error in ' ^ Syntax error in '00000000`77921340 cc int 3'' 0:000:x86> 0:000:x86> 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols ^ Syntax error in '0:000:x86> 0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> ^ Syntax error in '0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' ^ Syntax error in ' ^ Syntax error in '0:000> .sympath SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols'' 0:000:x86> 0:000:x86> Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols ^ Syntax error in '0:000:x86> Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Couldn't resolve error at 'ymbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols' Couldn't resolve error at 'ouldn't resolve error at 'ymbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols'' 0:000:x86> 0:000:x86> Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols ^ Syntax error in '0:000:x86> Expanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols' 0:000:x86> Couldn't resolve error at 'xpanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols' Couldn't resolve error at 'ouldn't resolve error at 'xpanded Symbol search path is: srv*c:\symbols*http://symbols.mozilla.org/thunderbird;srv*c:\symbols*http://msdl.microsoft.com/download/symbols'' 0:000:x86> 0:000:x86> 0:000> .symfix+ c:\symbols ^ Syntax error in '0:000:x86> 0:000> .symfix+ c:\symbols' 0:000:x86> ^ Syntax error in '0:000> .symfix+ c:\symbols' ^ Syntax error in ' ^ Syntax error in '0:000> .symfix+ c:\symbols'' 0:000:x86> 0:000:x86> 0:000> .reload /f ^ Syntax error in '0:000:x86> 0:000> .reload /f' 0:000:x86> ^ Syntax error in '0:000> .reload /f' ^ Syntax error in ' ^ Syntax error in '0:000> .reload /f'' 0:000:x86> 0:000:x86> Reloading current modules ^ Syntax error in '0:000:x86> Reloading current modules' 0:000:x86> ^ Bad register error in 'Reloading current modules' ^ Syntax error in ' ^ Bad register error in 'Reloading current modules'' 0:000:x86> 0:000:x86> . ^ Syntax error in '0:000:x86> .' 0:000:x86> ^ Syntax error in '.' ^ Syntax error in ' ^ Syntax error in '.'' 0:000:x86> 0:000:x86> Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. ^ Syntax error in '0:000:x86> Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.' 0:000:x86> ^ pass count must be preceeded by whitespace error in 'Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.' ^ Syntax error in ' ^ pass count must be preceeded by whitespace error in 'Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.'' 0:000:x86> 0:000:x86> Run !sym noisy before .reload to track down problems loading symbols. ^ Syntax error in '0:000:x86> Run !sym noisy before .reload to track down problems loading symbols.' 0:000:x86> ^ Bad register error in 'Run !sym noisy before .reload to track down problems loading symbols.' ^ Syntax error in ' ^ Bad register error in 'Run !sym noisy before .reload to track down problems loading symbols.'' 0:000:x86> 0:000:x86> ..... ^ Syntax error in '0:000:x86> .....' 0:000:x86> ^ Syntax error in '.....' ^ Syntax error in ' ^ Syntax error in '.....'' 0:000:x86> 0:000:x86> 0:000> g ^ Syntax error in '0:000:x86> 0:000> g' 0:000:x86> ^ Syntax error in '0:000> g' ^ Syntax error in ' ^ Syntax error in '0:000> g'' 0:000:x86> 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION ^ Syntax error in '0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 WOW64_IMAGE_SECTION'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION ^ Syntax error in '0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 WOW64_IMAGE_SECTION'' 0:000:x86> 0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE ^ Syntax error in '0:000:x86> ModLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`77650000 00000000`7776f000 NOT_AN_IMAGE'' 0:000:x86> 0:000:x86> ModLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE ^ Syntax error in '0:000:x86> ModLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`77770000 00000000`7786a000 NOT_AN_IMAGE'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75620000 00000000`75720000 C:\Windows\syswow64\kernel32.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75c90000 00000000`75cd6000 C:\Windows\syswow64\KERNELBASE.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`691c0000 00000000`69291000 C:\Program Files (x86)\Mozilla Thunderbird\js3250.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75200000 00000000`7522a000 C:\Program Files (x86)\Mozilla Thunderbird\nspr4.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75720000 00000000`757c0000 C:\Windows\syswow64\ADVAPI32.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`76400000 00000000`764ac000 C:\Windows\syswow64\msvcrt.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75830000 00000000`75849000 C:\Windows\SysWOW64\sechost.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`76310000 00000000`76400000 C:\Windows\syswow64\RPCRT4.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`755c0000 00000000`75620000 C:\Windows\syswow64\SspiCli.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`755b0000 00000000`755bc000 C:\Windows\syswow64\CRYPTBASE.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`73c70000 00000000`73c77000 C:\Windows\SysWOW64\WSOCK32.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`757e0000 00000000`75815000 C:\Windows\syswow64\WS2_32.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`75b10000 00000000`75b16000 C:\Windows\syswow64\NSI.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`72d00000 00000000`72d32000 C:\Windows\SysWOW64\WINMM.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll ^ Syntax error in '0:000:x86> ModLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll' 0:000:x86> Couldn't resolve error at 'odLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll' Couldn't resolve error at 'ouldn't resolve error at 'odLoad: 00000000`759b0000 00000000`75ab0000 C:\Windows\syswow64\USER32.dll'' 0:000:x86> 0:000:x86> ModLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.d ^ Syntax error in '0:000:x86> ModLoad: 00000000`75ce0000 00000000`75d70000 C:\Windows\syswow64\GDI32.d'
Reporter | ||
Comment 11•14 years ago
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Comments: I have saved the three profiles involved in this install... two are .default profiles, the third is .jmb (company is JMB Communications. Several items: 1. The three systems using this config are unable to start Thunderbird; program comes up and crashes at once, when it starts to attempt to download mail. 2. I have uninstalled TBird twice on each of my two main systems, including Profiles. After doing Fresh installs I attempted to reload the profiles and get any error saying Thunderbird is already running when in fact it is not. I get the same "Thunderbird is running" error even after cold reboots. 3. When I move profiles to another computer, their total size is just under 40GB. 4. I would love to be able to archive older mail but TBird freezes before I can do that. 5. In the interim I am using webmail with my ISP. If there is any way I can temporarily salvage my address book (which is big) and my mailboxes (even without any mail), that would enable me to interact efficiently with customers. I love Thunderbird and this is the first time I have had a major issue with it. I also want to keep my settings that divert incoming mail to its proper mailboxes, of which I have many. Thank you for your help.
Reporter | ||
Comment 12•14 years ago
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Help please! Am still dead in the water and cannot open Thunderbird on any of my systems. Awful...
Reporter | ||
Comment 13•14 years ago
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3.1.4 has been completely removed from both my main systems thru Revo uninstaller, then reinstalled with a new profile and my old address book. Worked fine for a few hours now crashes shortly after opening. I have to believe the issue is 3.1.4 (your latest) itself. I am having no other issues. It just freezes...I hope you get this addressed quickly.
Comment 14•14 years ago
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Ted can you have a look at the gdb output please ?
Comment 15•14 years ago
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I don't have time for that right now, sorry. (There's also a lot of output there and it's hard to scan and figure out what's useful and what's not.)
Reporter | ||
Comment 16•14 years ago
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You guys asked for it and I took time to deliver it. For now I am using a reinstall (without my old profiles) of 3.1.4 but it is BUGGY AS HELL and keeps hanging. Seems to me you'd want to find out why and the answer could be in the output you requested. Sometimes I let it just sit there...sometimes it "unhangs" after 20 minutes or more, not a good thing at all. This upgrade is a disaster. By the way, I'm a CEO and write for Fortune 500 companies...NOT including Microsoft or other software companies, by choice.
Reporter | ||
Comment 17•14 years ago
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It's amazing that 3.1.4 survives at all. On three Windows 7 64-bit systems it repeatedly hangs...even after removal and reinstallation at minimal size, with just my email address book surviving. My old install had 39.9 GB of business mail on it in Profiles... now I have under 5 GB. It hangs either when downloading mail or for no apparent reason. THE most unstable version of Thunderbird I have ever used. Reminds me of Vista... really poor. I run three companies and have ordered no one else to "upgrade" to it.
Comment 18•14 years ago
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Hi Jeff. Sorry to see you are having trouble. Putting your comments together (same server, multiple computers, etc) and considering we don't have many hang reports, what you are seeing is not a common issue. The traces may not isolate the issue, and there are easy things to examine until someone looks at them. Pulling elements from the shutdown hang document, and adding other questions, please try these in order one at a time and stop if one solves the problem: * does it hang if Global search and indexing is disabled? uncheck Tools > Options > Advanced > General > Enable Global ... * what AV and firewall software do you use, and does it hang if they is disabled? (but you can and should keep windows firewall enabled) * does it hang if you disable syncing? Tools > Account Settings > Sync and Storage > uncheck Keep messages ... on this computer Taking stock and to recap: * are these all hangs? And if you have in fact ever crashed have you seen the crash reporter? https://support.mozillamessaging.com/en-US/kb/Mozilla+Crash+Reporter * are all v3.1.4 failures on systems with win7 and 64bit? * are all accounts imap or all pop? internal mail server? * do you know the total size of your messages on your server, for the profile that is now at 5GB profile size? * do any folders approach or exceed 4 GB in size? * getting "Thunderbird is running" after cold reboots is not good. Is this seen on first startup after rebooting? Is that the exact text? (http://kb.mozillazine.org/Profile_in_use documents some of the related issues ) If these things don't surface anything we'll take stock and iterate. perhaps protocol log next.
Comment 19•14 years ago
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> * does it hang if Global search and indexing is disabled? uncheck Tools >
> Options > Advanced > General > Enable Global ...
that should read
uncheck Enable Global ... AND restart thunderbird
/publicrant
I'm getting tired of saying/sometimes forgetting "restart thunderbird"
publicrant/
Reporter | ||
Comment 20•14 years ago
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OK, here are responses: * does it hang if Global search and indexing is disabled? uncheck Tools > Options > Advanced > General > Enable Global ... Now disabled. See below. * what AV and firewall software do you use, and does it hang if they is disabled? (but you can and should keep windows firewall enabled) Norton Security Suite, latest version (the one they offer thru Comcast); we are loathe to disable either since we get hundreds of emails daily (business). Could disable their firewall though and enable Windows... still want us to do that? * does it hang if you disable syncing? Tools > Account Settings > Sync and Storage > uncheck Keep messages ... on this computer There is no sync option under Account Settings...none at all, under any account. Taking stock and to recap: * are these all hangs? And if you have in fact ever crashed have you seen the crash reporter? Most are. When it happens I either walk away or do something else. The program often hangs when downloading mail. The mail download does not work by itself (I set it to 10 minutes for all accounts but it fails to download until I click "get mail".) Perhaps 20 minutes to 30 minutes later, the program is back to normal (no grayed screen) but if it was downloading, the downloading invariably failed to complete and must be repeated. Rarely, it has crashed and I must close the program. I usually reboot when that happens (cold reboot). I have seen the crash reporter. https://support.mozillamessaging.com/en-US/kb/Mozilla+Crash+Reporter * are all v3.1.4 failures on systems with win7 and 64bit? Yes, upgraded from systems that were originally 64-but Vista. Systems are working fine otherwise. * are all accounts imap or all pop? internal mail server? Pop... set up to deal with a couple of servers. Not sure what you mean by "internal mail server" -- these are with ISPs. * do you know the total size of your messages on your server, for the profile that is now at 5GB profile size? The Mail folder's total size shows 3.78 GB. * do any folders approach or exceed 4 GB in size? Except for "Local Folders" (old folders with old mail from my Eudora days) they are small; the Local Folders folder is 4.32 GB. That was not an issue before this upgrade. The total size of my profile, with all significant business mal saved, before this problem started was 39.9 GB. It was with those profiles that I got the "Thunderbird is already running" error and couldn't start the pgm. * getting "Thunderbird is running" after cold reboots is not good. Is this seen on first startup after rebooting? Is that the exact text? Not exact. It said something like "Thunderbird is already running" and the program would not start at all until I uninstalled it completely, deleted the profiles, and started from scratch...inheriting only my old Eudora setup and my address book. That no longer happens...just these hangs, which drive me crazy. (http://kb.mozillazine.org/Profile_in_use documents some of the related issues )
Comment 21•14 years ago
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(In reply to comment #20) > OK, here are responses: thanks for the quick response! couple notes for future responses: - please click "reply" above the bugzilla comment you are responding to - it will put the comments in reply format in the new comment field where you can edit and add your response - if you are asked to supply additional stacktraces, please attach them as files to the bug and add comments as appropriate, but do not paste stacks into comment fields. onward :) ... . > * does it hang if Global search and indexing is disabled? uncheck Tools > > Options > Advanced > General > Enable Global ... > Now disabled. See below. I'm not sure what I'm supposed to "see below". Do you have another comment related to disabling search? >> * what AV and firewall software do you use, and does it hang if they is >> disabled? (but you can and should keep windows firewall enabled) > Norton Security Suite, latest version (the one they offer thru Comcast); ah, http://www.geek.com/articles/news/comcast-subscribers-now-get-norton-security-suite-free-20100120/ > we are loathe to disable either since we get hundreds of emails daily (business). > Could disable their firewall though and enable Windows... still want us to do > that? Yes, please do, and report results. again, only temporarily for the test. After we are done "testing", make sure that NSS firewall is not scanning incoming and outgoing mail ports, and exclude the entire thunderbird profile directory from both active scanning and scheduled scans. These features are unnecessary and add overhead to your system if you otherwise have your AV and firewall systems well configured. Well configured includes thunderbird quarantine is enabled: at Tools > options > security > Antivirus > Allow AV clients to quarantine ... And although I don't normally give advice about security because it's often a personal, feely thing ... I'll offer that IMO norton firewall is a waste unless you are in an exceptional environment. In the last 3-4 years in a home environmental (with tons of mail) I've not had any use for Norton firewall .... and my feeling about it for several years before that was mixed, culminating in a terrible experience (trashed my system and I removed it, even having trouble in removing it). At that time it was called Norton Internet security and its CPU overhead was very high. And, to close, in our corporate environment we rely almost exclusively on MS windows firewall for PCs, a) even though the environment is quite toxic because of the open, "thousands of users" educational environment and b) even though we have site license for other norton stuff (we get 360/endpoint but we don't have norton firewall). > * does it hang if you disable syncing? Tools > Account Settings > Sync and > Storage > uncheck Keep messages ... on this computer > There is no sync option under Account Settings...none at all, under any > account. your accounts are all pop, so that makes sense >> Taking stock and to recap: >> * are these all hangs? And if you have in fact ever crashed have you seen the >> crash reporter? > Most are. When it happens I either walk away or do something else. The program > often hangs when downloading mail. The mail download does not work by itself (I > set it to 10 minutes for all accounts but it fails to download until I click > "get mail".) Perhaps 20 minutes to 30 minutes later, the program is back to > normal (no grayed screen) but if it was downloading, the downloading invariably > failed to complete and must be repeated. Rarely, it has crashed and I must > close the program. I usually reboot when that happens (cold reboot). I have > seen the crash reporter. > https://support.mozillamessaging.com/en-US/kb/Mozilla+Crash+Reporter please post some crash report ids - the instructions to get them are in the above link. >> * are all v3.1.4 failures on systems with win7 and 64bit? > Yes, upgraded from systems that were originally 64-but Vista. Systems are > working fine otherwise. did you remove vista and install win7? or did you do the upgrade process? >> * are all accounts imap or all pop? internal mail server? > Pop... set up to deal with a couple of servers. Not sure what you mean by > "internal mail server" -- these are with ISPs. (you're all comcast apprently, so you have no internal mail server) how big are your popstate.dat files? I'm outa time. more later
Comment 22•14 years ago
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FWIW, I've been fairly happy w/ MSE <http://www.microsoft.com/security_essentials/> however I can't speak for it w/ thunderbird, but you might consider it.
Reporter | ||
Comment 23•14 years ago
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Thx. Am trying Wayne's suggestions first...will go that route if this doesn't work. I am also not a fan of Norton, using to because it was free (Comcast had used McAfee before which I liked). Norton is still bloatware.
Reporter | ||
Comment 24•14 years ago
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OK: Several days ago I disabled the Norton firewall and enabled the Windows firewall. Norton shows a big red "at risk" waning on my desktop, but TBird likes it: I have had no real problems since doing this. It is odd...since I had no real problems before installing 3.1.4 -- and this mess began with that upgrade, which forced me to remove 35 GB worth of profiles. In any case, it appears reasonably stable now... [I am not waving flags since I have had hangs, at the beginning after making this change.]
Comment 25•14 years ago
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Jeff, thanks for your help! Not caused by Thunderbird, so resolving INVALID. And I've updated https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues Unfortunately we don't have a stack signature to add to the bug summary. Jeff, if you ever get ambitious you might try again to get 32bit based stack. Mome can decide if norton needs to be contacted.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Keywords: crash
Resolution: --- → INVALID
Summary: Crash (freeze) after starting TBird during mail download or after download is completed. → Crash (freeze) after starting TBird during mail download or after download is completed caused by Norton Security Suite
Whiteboard: Norton Security Suite
Reporter | ||
Comment 26•14 years ago
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Can you again give me the directions for the 32bit stack? Am traveling, so can do it next week. Norton should be advised...was a huge issue until I disabled them.
Comment 27•14 years ago
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When you install windbg make sure to choose the 32 bit version of it. Microsoft will auto detect the 64 bit version of your os and install sucha debugger on it - so make sure to reinstall windbg and check that the 32 bit version gets installed.
Reporter | ||
Comment 28•14 years ago
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This same bug / problem is now appearing on my backup laptop, a Windows 7 (upgraded from Vista) 32-bit system. I uninstalled TBird with Revo Uninstaller (down to the Registry entries), reinstalled it, turned off the Norton firewall, and turned on the Windows firewall, and am getting an error which says the program is already open. I get that error message even after rebooting. And this is a fresh install -- there are no oversize profiles involved. The version of Thunderbird is the latest.
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---
Comment 30•13 years ago
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> am getting an error which says the program is already open.
Does the message read "already running"?
Reporter | ||
Comment 31•13 years ago
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Already running, correct, though that error has not appeared in some time. I will do the things you request this week.
Updated•13 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago → 13 years ago
Resolution: --- → INVALID
Reporter | ||
Comment 32•13 years ago
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My issue, crashes when downloading mail, was caused by Spamfighter. When Spamfighter is uninstalled the problem disappears. I have Spamfighter working on it now because they still say their program is compatible, but I know there are several Spamfighter issues with TBird.
Updated•13 years ago
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Resolution: INVALID → DUPLICATE
Summary: Crash (freeze) after starting TBird during mail download or after download is completed caused by Norton Security Suite → Crash (freeze) after starting TBird during mail download or after download is completed caused by Spamfighter
Whiteboard: Norton Security Suite
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Description
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