637830 - New mail/message notification pop-up on wrong screen with dual monitors

Status: NEW

(Thunderbird :: General, defect)

Description

[RedSingularity]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.13) Gecko/20101206 Ubuntu/10.04 (lucid) Firefox/3.6.13
Build Identifier: 3.1.7 

On a dual monitor setup, If you have thunderbird open on your "main" screen the new message notifications always appear on the opposite screen (Lower corner).

Reproducible: Always

Steps to Reproduce:
1.Open thunderbird
2.Leave it open to retrieve new mail
3.When a new message comes in, the notification pop-up will be on the opposite monitor.
Actual Results:  
Notification appeared on opposite monitor.  The one firefox was not running on.

Expected Results:  
Notification appears on same monitor firefox is opened on.

Comment 1

[Ludovic Hirlimann [:Usul]]

Mozilla Firefox or Thunderbird ?

Comment 2

[Launchpad]

Martin Eve added the following comment to Launchpad bug report 699922:

Thunderbird

-- 
http://launchpad.net/bugs/699922

Comment 3

[OJW]

Same happens for Firefox's messages, e.g. "update to one of your add-ons" and "downloads complete"

Comment 4

[Thomas D. (:thomas8)]

can't find dupe for TB.

Comment 5

[david.h.vree]

+1 for this issue.  For me it happens on Ubuntu 12.04 and 12.10 with Thunderbird 17.x.  Essentially, all pop-up dialogs happen on monitor 1 when Thunderbird is running on monitor 2.  Other programs do not have this problem.

Comment 6

[Wayne Mery (:wsmwk)]

Reece, do you also see this when using version 24 or newer?

Comment 7

[Wulf C. Krueger]

(In reply to Wayne Mery (:wsmwk) from comment #6)
> Reece, do you also see this when using version 24 or newer?

Happens in TB 24.1.0 here as well both on a dual and a triple head setup. The notification windows appears on the left-most opposite screen.

Comment 8

[SunX]

+1 for this issue.
On my laptop and LSD monitor, Fedora 20, Thunderbird 24.3.0. 
All notification(skype, FireTray extension & etc) on VGA1 monitor then I set "xrandr --output VGA1 --primary". But main Thunderbird notification still on opposite LVDS1 output monitor.

Comment 9

[vitek]

The bug is still here (45.6.0) and it's very annoying. My left monitor is usually in fullscreen mode, so I miss notifications about new mail.

Comment 10

[George Eliozov]

52.2.1, 7 years guys, 7 years ... 

The bug is still there

Comment 11

[dariorosto]

...Still here in 60.0

Comment 12

[jouvin]

+1... still here in 60.4...

In fact, it may be a corrupted preference or so... My dual-screen configuration has not changed for years but the problem appeared recently, sometimes after the v60 upgrade. It may be connected to the fact that I moved TB to the secondary screen once but since then, I never managed to get the dialogs (not only right-click menu but reply and edit (message) buttons) appearing on the right (main) screen (where TB main window is) after connecting the second screen (without restarting TB). The only workaround I found is to restart TB after disconnecting the screen: then it works fine until I reconnect the second screen.

Comment 13

[Magnus Melin [:mkmelin] (away, back Aug 4)]

Probably https://searchfox.org/comm-central/source/mailnews/base/src/nsMessengerUnixIntegration.cpp#370 should pass in the windowwatcher activeWindow instead of 0

Comment 14

[Magnus Melin [:mkmelin] (away, back Aug 4)]

No that doesn't help.
I see the same thing for web notifications in Firefox, so bug 1450036 is related (newmailalert.js is kind of a fork of the same code)