Closed
Bug 673673
Opened 13 years ago
Closed 13 years ago
TB 5.0 crash when sending an e-mail with attached PDF file (only with pdf)
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 680396
People
(Reporter: gaby.nitrographik, Unassigned)
Details
(Keywords: crash, stackwanted)
Crash Data
Attachments
(1 file)
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:5.0.1) Gecko/20100101 Firefox/5.0.1 Build ID: 20110707182747 Steps to reproduce: I wrote an e-mail, i attached a pdf file and try to send it (Mac Os X 10.6.8). Actual results: TB 5.0 crashes, a windows appear to tell me if I want to close or restart TB. I try with jpeg & zip, it cuases no crash, only pdf cause crash. Expected results: The message should have been sent to me correpondant. Thx for your help
Comment 1•13 years ago
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Gabby, please post your past crash report IDs see http://support.mozillamessaging.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_crash_reports ? duplicate of Bug 647590 - Crash when sending e-mail with big attachment
Severity: normal → critical
Keywords: crash,
stackwanted
Comment 2•13 years ago
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I have had this problem also as soon as I upograded to V5. Doesnt crash for jpg attachments, just the pdfs.
I just had -probably- the same problem, but with a plain text file! It's reproducable: TB 5.0 crashes every time I try to save a mail (as a draft) with this one file attached. My Crash ID: bp-85abfeba-d00d-47f8-841d-6e7be2110809 I'll try to attach my crashing text file to this bug report.
Here's the file that crashes my TB 5.0 (Mac OS X 10.6.8) if I try to save an email with this file attached. Please, can others test if they can reproduce the same behaviour? The test file is small (2525 bytes), so the bug should be not too difficult to catch. (btw. the test file contains the Hungarian translation -in iso-8859-2 characterset- of the stop-motion shortfilm called "Zero")
Can confirm the problem. Started with TB 5 and continuing in TB 6, on mac os 10.6.6 TB 5 Crash ID: bp-141ebef3-af0f-4421-a960-9ba3d2110816 bp-2ec0af1c-d0c8-482c-b5d8-64b412110808 TB 6 Crash ID: bp-1a041edf-981d-4415-bd1a-d1fbf2110817 @bit2: yes, your TXT makes TB 6 crash, but this isn't happening with other files (txt or other formats)
Yes, the crash with this TXT was a first for me too. No other attachments caused a crash before. I asked my brother to run the test too (Mac, 10.6.8, TB 5) and he confirmed. It's possible that the problem is so unique (occurs only with a very small percentage of file attachments) that I'll never face it again. :-) But having a reproducable test case helps in case a TB developer wants to take a look at this.
Updated•13 years ago
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Crash Signature: [@ nsSJISProber::HandleData ]
Comment 7•13 years ago
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You should find this fixed in version 7
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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Description
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