Deleting an attachment in Thunderbird creates a duplicate message WITH the attachment in Gmail
Categories
(MailNews Core :: Networking: IMAP, defect)
Tracking
(Not tracked)
People
(Reporter: M8R-qbf2b3, Unassigned)
References
(Blocks 1 open bug, )
Details
(Whiteboard: [gs][gmail limitation? Yes of course])
Attachments
(1 file)
124.52 KB,
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Comment 1•13 years ago
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Reporter | ||
Comment 4•13 years ago
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Updated•13 years ago
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Comment 5•13 years ago
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Updated•12 years ago
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Comment 6•12 years ago
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Comment 7•12 years ago
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Comment 8•10 years ago
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Comment 9•10 years ago
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Comment 10•8 years ago
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Comment 11•7 years ago
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Comment 12•6 years ago
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Any updates on this?
Still experiencing this issue: using Thunderbird to delete attachments in a gmail account modifies the original email replacing the attachments with a "Deleted: <filename>" placeholder, but also creates a duplicate of the original email with the original attachments still present, the overall outcome being that the attachments are not deleted.
System: Thunderbird 60.6.1 (64-bit) running on macOS Mojave 10.14.3
Steps to reproduce:
- Use Thunderbird to open an email with an attachment from a gmail account (IMAP)
- In the attachment bar at the bottom, click on down facing arrow and then select "Delete" to delete the attachment
- Search for the same email in gmail and open it
- The original message will have attachments replaced with "Deleted: <filename>" placeholders, but a duplicate of the message containing the original full-size attachments will be created on the same message thread in gmail.
Thanks!
Comment 13•4 years ago
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For those that land here, and want to make the batch cleanups a bit faster, here is a workaround that at least helps with the manual deletion:
- In Gmail settings make sure "conversation view" is turned off so Gmail doesn't who threads
- In Gmail label the email that you want to detach/delete the attachment of with both "detach" and "detached" labels
- In Thunderbird open the detach folder, perform the action you want.
- In Gmail all duplicates with original attachments will now only be in the detached label, where you can select all and delete it
Hope this helps to someone 🤷♂️
Comment 14•3 years ago
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+1 maybe this can be addressed, for the 12th anniversary of this , still, open bug?
Updated•2 years ago
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Comment 15•10 months ago
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I have the same problem, but not with Gmail but with Outlook.com. When I delete the attachment from the mail in the folder, everything works fine.
But I have a search folder 'Big-Mails' where I search all mails from a given size. The idea is to find all mails with big attachments and delete the attachments from the search folder. But when I do this from the search folder, it results in 2 Emails. One with the attachment and one with the deleted attachment.
Navigating to the folder where the mail is stored and deleting the attachment from there works fine, but is a bit cumbersome.
But I have no idea, if this is the same problem, leaving this to the experts.
Comment 16•5 months ago
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I have had the same problem for years with different generic IMAP accounts. Thunderbird shows the duplicate mails, so this is just an annoyance, as I have to manually delete the original e-mail with the attachment.
I understand that this bug is supposed to be for Gmail only. Is there a different bug report for generic IMAP servers? I couldn't find any.
Is there a workaround, a setting, or a different tool to avoid this annoyance? I need to delete attachments, or my mailbox would become too big to manage, but I do want to keep the e-mail body.
If the server is getting confused because Thunderbird is trying to keep the message ID, perhaps the solution would be to change the message ID and to keep the old one in a separate e-mail header, in case anybody needs to look it up for some reason.
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