Open Bug 67982 Opened 24 years ago Updated 16 years ago

some subsubfolders don't show in Message -> Move/Copy Message and context menu

Categories

(SeaMonkey :: MailNews: Message Display, defect)

Product:
SeaMonkey
Component:
MailNews: Message Display
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

People

(Reporter: bulbul, Unassigned)

References

Details

(Keywords: regression) 

When using Message -> Move Message from the menu bar, some (but not all)
subfolders do not display. In my first of three mail accounts i have two folders
with subfolders. The subfolder "web site committee" correctly appears under
"Trash", but subfolder "susie" does not appear under "people". This anomaly only
occurs with menu bar Move Message, not context menu Move Message.
Note that the arrow to the right of the folder name is missing.
fe bug, not a movemail bug.
Assignee: adam → sspitzer
Component: Movemail → Mail Window Front End
leston, which type of mail server is this?

if IMAP, is it a Cyrus Server, a UW server?
This is just a POP account, so the folder is a local directory.
Seth, I saw this today while testing my Mac and Linux builds.  It worked for the
the first time with 2 messages selected, but keeping them selected then context
clicking doesn't populate the sub-folders of my Local Folders menu.  It did,
however work from the Message | Copy Message menu.
Confirming.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Didnt' you fix this, Bhuvan?
QA Contact: sspitzer → stephend
I don't see this (atleast on my NT box). Need to check on other 2 platforms..
Anyway, I will check this with the build I am pulling from cvs now. Adding
Ninoschka to the cc list.

Build 2001-04-09-04: NT4
In the first session I can reproduce this after creating a new subfolder,
selecting a message and then using the Move menu ( but the same problem occurs
when using the Context Move menu). After an exit/restart then the subfolder
appears in the Move menu and the context Move menu.

I'll try some other scenarios.
I can confirm this. It occured after I moved a folder to the trash. The context
menu didn't show other subfolders. After I emptied the trash and restarted
MailNews (just closed the window and reopened it) the problem was gone.
Stephen, can we change the summary from "some subsubfolders don't show in
Message -> Move Message" to "some subsubfolders don't show in Message ->
Move/Copy Message and context menu"?
*** Bug 121295 has been marked as a duplicate of this bug. ***
Summary: some subsubfolders don't show in Message -> Move Message → some subsubfolders don't show in Message -> Move/Copy Message and context menu
I'm trying to reproduce another bug, and I need to recreate a certain level of
hierachies, and this bug is preventing me from doing so on Windows 2000.  I
think this is Navin's code (or at least he's fixed this in the past).
Keywords: nsbeta1, regression
OS: Linux → All
Hardware: PC → All
Status: NEW → ASSIGNED
Keywords: nsbeta1 → nsbeta1+
Priority: -- → P2
Target Milestone: --- → mozilla1.0
ADT triage team needs info: Is this 100% reproducible?  Is there any workaround?
Whiteboard: [need info]
ADT - here's how I can reproduce this at will:

1.  In IMAP, create a folder called "Foo" at the top level.
2.  Create another folder "Bar" as a sub-folder of "Foo".
3.  Select a message and context click so that you attempt to: "Copy Message to"

You'll now notice that "Bar" doesn't appear in the context menu as a sub-folder
of "Foo".  Using the Message | Copy Message menu item, it does.

Build 2002-02-25-03, Windows 2000.
I tried this too with my winxp system and imap account & local folders.  
I created a new folder, then created a subfolder of that new folder.
I selected a message in thread pane, right mouse click to bring up context menu.
Context menu Move to and Copy too did not show the newly created top level or
sub level folders.  I then created a new folder and subfolder for my Local Mail
and saw the same behavior.  This is broken for context menus Move & Copy.  This
is also broken when using the menu Move Message and Copy Message in that the
newly created sub folder is missing.  Note, all folders show up after exit and
relaunch of app, but you can get into that state again by creating
folders/subfolders within the same session. 
to reproduce with new profile:
1.Create a new profile, launch and add a mail account (I added an IMAP mail
account) 
2. Open the mail account and select a message.  Verify all folders and sub
folders show up at first, using context menu and menu bar Move Msg and Copy Msg.
3. Create a new top level folder using File|New|Folder 
4. Create a new sub folder for the folder you just created in step 3
5. Select a message in the thread pane and see if the newly created folders show
up in any of the 4 access points mentioned in step 2.  
Result: The Context menu "Move T" didn't list the newly created folder or
subfolder.  Context menu "Copy To", and the Menu items "Move Message" and "Copy
Message" did show both the new folder and sub in the pull out list. 
6. Create another top level folder and then sub folder as in step 3&4.
7. Repeat Step 5 looking to see if these newly created folders show in all lists.
Result: The Context menu "Move To" didn't list any of the newly created folders
or subfolders.  Context menu "Copy To" only shows the folders created the first
time.  The Menu items "Move Message" and Copy Message" only shows the folders
created the 1st time and the top level of the folders created the 2nd time.
This gets progressively worse in displaying newly created folders within the
same session of the app, but everything is OK after exit and relaunch.

This doesn't appear to be IMAP only. Also note: users can drag n drop messages
into any of the folders going from thread pane to folder pane, so the folder is
there and is OK, it's just not displayed in some views during the same session.
marking nsbeta1- because the folders show up when you restart.
Keywords: nsbeta1+ → nsbeta1-
Whiteboard: [need info]
Target Milestone: mozilla1.0 → mozilla1.2
With mozilla 1.2b on win98 it's still the same
This bug is driving me bananas. On my system (moz 1.2b on Win2k, and IMAP
account) I get 1 or 2 folders showing in "Copy To", the "Move To" sometimes
shows 1 or 2 folders, but is often greyed out entirely (!) and drag-and-drop
refuses to drop into the same folders that are missing in the menu commands, so
there is NO way for me to move messages.

Exiting and restarting (even rebooting) doesn't change anything for me :-(

Is there another bug that might be affecting me as well? I tried looking, but
haven't seen anything else mentioning failure to drag messages, nor the "Move
To" being greyed out completely.

Thanks,
Rob
I have this problem with Mozilla & Netscape 7.0 connecting to a Sun One 5.2 imap
mail server.  Sometimes, opening and closing the parent folder a few times seems
to force it to pick up the missing subfolders. (Not that this is a good solution)
I have the same problem with Mozilla build 2003070908 on Win XP SP1 using
fastmail.fm mail server (don't know what kind of server it is).

As with <a name="c19" href="#c19">#19</a> From <a
href="mailto:bugzilla@robcline.com">Rob Cline</a>, I also can't copy to those
folders, but am, temporarily, able to use a web interface to work around the problem
        
Mozilla 1.5b, Copyright (c) 2003 mozilla.org, build 2003072117
Confirmed. No subfolders at all show for me. 
Then again, I only have one total for now.....
Hmm...peculiar...they show up now.
I'm def. 100% sure they didn't a moment ago. 
Will investigate more. Until then, ignore confirm.

This bug might be related to bug #146804 (there I added the following comment):

"Dragging and dropping a message in a subfolder of a subfolder only works if you
have opened the fist level of subfolder at least once manually by clicking on
the little rectangle: this reads the tree stucture and once read it's available
also for drag and drop. If you didn't read the tree structure before manually,
only the first level of subfolders is visible."

I found the same behaviour regarding the bug #67982: if you once have opened a
folder containing subfolders manually, the full tree will be accessible via the
"message -> move message" command (or the "file" icon from the icon bar), but
only for the one and only folder you have opened before. So Mozilla must learn
the folder structure before you can use it...
(verified with V1.4 final)
Product: Browser → Seamonkey
Assignee: sspitzer → mail
Status: ASSIGNED → NEW
Perhaps Bug 144684 is a dup of this one? Comments?

Lewis
Assignee: mail → nobody
Priority: P2 → --
QA Contact: stephend → message-display
Target Milestone: mozilla1.2alpha → ---
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