Closed Bug 697748 Opened 14 years ago Closed 13 years ago

get remaining scl1 DL120G7's running

Categories

(Infrastructure & Operations :: RelOps: General, task)

Product:
Infrastructure & Operations
Component:
RelOps: General
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: dustin, Assigned: mlarrain)

Details

According to the spreadsheet, we have three HP's that weren't powered, and are now, 4873, 4874, and 4861 one that's broken, 4867 one that had a bogus toe tag, 2M2124012Y and two that are having problems logging in, 4846 and 4876. Let's get those either fixed up or sent back to HP for repairs, so that by the time we're ready to deploy these systems, we have 100% capacity.
colo-trip: --- → scl1
Assignee: server-ops-releng → mlarrain
I brought 4873, 4874, and 4861 online. Check the spreadsheet for details as to what's left.
I have removed the power cables from the machines that aren't powering up. These need to be pulled and brought to MTV1 to go out for service.
Assignee: mlarrain → jwatkins
Status: NEW → ASSIGNED
(In reply to Matthew Larrain[:digipengi] from comment #2) > I have removed the power cables from the machines that aren't powering up. > These need to be pulled and brought to MTV1 to go out for service. Double check with Rich, but these should have the same warranty as all our other HPs, onsite repair included.
Matt, can you chase down service on these units and get someone onsite? I'd like to have these fixed *before* we put these hosts into production.
Assignee: jwatkins → mlarrain
I had asked Jake to get me serials and such for them and I can have Rich send someone onsite.
2M2122007L pingable but hangs 2M2121035A Not pingable Asset tag 4867 BROKEN 2M212400W9 Cannot connect 2M2122007F iLo password is incorrect/failed ssl login 2M212400W1 Cannot connect 2M2124012Y We have asset tag but no server's serial matches this tag Need the serial for 4867 and need to find where the server that matches serial 2M2124012Y
Adding Jake to grab the serial for 4867 and see if he can located the other random server.
Figured out where 2M2124012Y was and the serial for 4867 updated DHCP and having them rebooted.
Also 2M2121035A was fixed
I'm still unable to configure ilo on either of those (spreadsheet updated).
Contacted Rich and gave him info regarding what is wrong and the serial #'s. Hopefully we will have a tech out soon.
Called HP they want us to try resetting the system maint switch on the system board switch #2 or clear the nvram. Will try that and call back if needed, they said if its this then we will be looking at having the system board replaced. Case # is: 4669342709
I will be on site tomorrow to see about fixing these.
2 of these need power cords and 2 of them still need there nvram switch flipped. Will finish up on Monday/Tuesday.
These machines are all good to go minus two of them needing power cables still.
Status: ASSIGNED → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
That doesn't sound R/F to me :)
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Everything is in working order. they just need power cables.
The last 2 have been given power cables and powered on.
Just to be clear, I plugged in 4846 and 4847 dl120g7-r4-4846 2M212400W9 4846 dl120g7-r4-4847 2M212400W3 4847 Before I left, I also found this one to be without a pwr cable so I plugged it in too dl120g7-r4-4839 2M2122007L 4839
https://dl120g7-r4-4847-mgmt.build.scl1.mozilla.com/ is up and running properly but 4846 and 4839 are still having issues. Running the XML file across them.
All these machines are up and running now :)
Status: REOPENED → RESOLVED
Closed: 13 years ago → 13 years ago
Resolution: --- → FIXED
Component: Server Operations: RelEng → RelOps
Product: mozilla.org → Infrastructure & Operations
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