Closed Bug 69833 Opened 24 years ago Closed 22 years ago

advance-bank.de - submit buttons missing

Categories

(Tech Evangelism Graveyard :: German, defect, P1)

Product:
Tech Evangelism Graveyard
Component:
German
Type:
defect

Tracking

(Not tracked)

Status:
VERIFIED WONTFIX

People

(Reporter: gerd, Assigned: tristan)

References

(
URL
)

Details

(Keywords: ecommerce, Whiteboard: [BANKING][PROPRIETARY-DOM]) 

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; 0.8) Gecko/20010215
BuildID:    2001021508

The url https://secure.advance-bank.de opens a popup windows where you can enter
your personal number and your pin for home banking. After that you must press
one of the two buttons, which are not shown. With Netscape 4.7 and Internet
explorer 5.0/5.5 the buttons are available.

Reproducible: Always
Steps to Reproduce:
Open url https://secure.advance-bank.de and wait for popup to load.

Actual Results:  Two buttons are missing

Expected Results:  The two buttons must exist, because there's no other way to
login.
Browser, not JS Engine. Reassigning to Layout for further triage -
Assignee: rogerl → karnaze
Component: Javascript Engine → Layout
QA Contact: pschwartau → petersen
Hmm. They try hard to obscure their code. Probably cause it is really horrible.
But nevertheless I found what's going on ;)

They serve us special code for Netscape 4.x (using layers). The buttons have
visibility:hidden and some of them are shown if ( document.layers ).
Somewhere on the page must be an additional 1x1px submit button, but I cannot
see it.

You can use this code as a workaround:

<form action="https://secure.advance-bank.de/logon.jsp" method=post><p>
<input type="hidden" name="Action" value="Logon">
<input type="hidden" name="PinPos" value="134">
Personennummer: <input name=UserId type="text"><br>
Geheimzahl 134: <input name=Pin type="Password"><br>
<input type="submit">
</p></form>

But on the next page you'll have the same problem, I guess.

Over to evangelism.
Assignee: karnaze → evangelism
Component: Layout → Evangelism
QA Contact: petersen → zach
setting status to new.  I've found the same exact problem here...
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows 2000 → All
Hardware: PC → All
*** Bug 76636 has been marked as a duplicate of this bug. ***
I sent a note to technisch@advance-bank.de .
Status: NEW → ASSIGNED
Taking bug.
Assignee: evangelism → clarence
Status: ASSIGNED → NEW
Status: NEW → ASSIGNED
*** Bug 81461 has been marked as a duplicate of this bug. ***
Andreas, did they ever reply to your email? Can you follow up with then again?
If they won't fix their site please mark the bug WONTFIX.
Whiteboard: [BANKING][PROPRIETARY-DOM]
No, they didn't reply. Last week I tried again, using their feedback form at
https://banking.advance-bank.de/index2.html . I mentioned my previous mail and
this bug, but got no reply yet. I'll wait another week before marking this
wontfix.
giving qa to intl team
QA Contact: zach → momoi
Still no answer. Marking WONTFIX.
Status: ASSIGNED → RESOLVED
Closed: 23 years ago
Resolution: --- → WONTFIX
*** Bug 88589 has been marked as a duplicate of this bug. ***
Reopening and futuring to meet the guidelines at
http://mozilla-evangelism.bclary.com/evangelism.html .
Severity: normal → major
Status: RESOLVED → REOPENED
Priority: -- → P1
Resolution: WONTFIX → ---
Summary: The popup window should contain buttons, but they are not shown. → advance-bank.de - submit buttons missing
Target Milestone: --- → Future
Status: REOPENED → ASSIGNED
Keywords: ecommerce
All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for
details.
Component: Evangelism → US English
Product: Browser → Tech Evangelism
Target Milestone: Future → ---
Version: other → unspecified
Component: US English → European
Still no answer, but found this in the FAQ at
http://www.advance-bank.de/a_konten/a06_internetbanking/a0605_hilfe/a060505_hilfe6.html#list16

(seems to be new):
> Warum wird Netscape 6 noch nicht unterstützt?
> Der Netscape 6 Browser wurde komplett neu geschrieben und ist nicht kompatibel
> zu den älteren Netscape-Browsern. Da er nicht mehr alle älteren HTML-Elemente
> unterstützt, kann man ihn nicht für unser Internet-Banking verwenden. Wir
> bitten Sie daher, diese Version noch nicht zu verwenden und auf eine Version
> der Netscape 4.7x-Reihe bzw. auf den Microsoft Internet Explorer
> zurückzugreifen.

[Translation:]
Why don't we support Netscape 6 yet?
The Netscape 6 browser has been rewritten completely and isn't compatible to
older Netscape browsers. You cannot use it with our internet banking because it
doesn't support all older HTML elements. Please do not use that version yet,
instead use a version of the Netscape 4.7x series resp. Microsoft Internet
Explorer.
Moving to new component "West Europe".  European component is being removed. 
See bug 95808 for details.
Assignee: c → nitot
Status: ASSIGNED → NEW
Component: European → West Europe
QA Contact: momoi → caillon
*** Bug 105943 has been marked as a duplicate of this bug. ***
Found this contact address : fachlich@advance-bank.de

Sending short letter to this address and also webmaster@advance-bank.de

If no answer in december (target milestone), then will mark RESOLVED WONTFIX.

Accepting bug for now.
Status: NEW → ASSIGNED
Target Milestone: --- → Dec
*** Bug 120369 has been marked as a duplicate of this bug. ***
*** Bug 122379 has been marked as a duplicate of this bug. ***
adding to the tracking bug.
Blocks: 124594
There is a work-around. Log in via my.advance.de, where they have a different
login-screen with all the buttons needed. They definitely know about the
problem, and that's the solution they offer. Everything else so far regarding
this website works very fine with Mozilla.
my.advance.de is not only a workaround, it is their newly developed user  interface for banking, brokering etc. It is (as far as I can see) fully  Netscape6/Mozilla-compatible. I'm pretty sure the old interface isn't developed or maintained anymore, so I'm not sure how to resolve this. While the original page is still broken (and won't be fixed), there is a completely new one which was developed with Mozilla-support in mind. I'm marking this WONTFIX, just reopen or re-resolve if you disagree. :-)
Status: ASSIGNED → RESOLVED
Closed: 23 years ago → 22 years ago
Resolution: --- → WONTFIX
Added to the mozilla financial shames page,
http://blue-labs.org/financial-shames.php
v
Status: RESOLVED → VERIFIED
move...
Component: Europe: West → German
Product: Tech Evangelism → Tech Evangelism Graveyard
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