711917 - Crash (incl. safe mode) when starting TB after profile migration from Linux to MacOSX [@ -[NativeMenuItemTarget menuItemHit:] ]

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Francois-Xavier Kowalski]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.63 Safari/535.7

Steps to reproduce:

1) Start TB on MacOSX & create new profile
2) Exit TB
3) Copy the full profile directory from my former Linux machine over the new one on MacOSX
4) Start TB on MacOSX
4.1) Normal startup => crash
4.2) Start in safe mode => crash
4.3) Start adress book only => Ok
5) Exit TB
6) Restart TB => Ok 


Actual results:

(4.1), (4.2) => crash

https://crash-stats.mozilla.com/report/index/bp-ddcaed2f-bbda-4df8-b0de-c34702111212


Expected results:

stay up & running

Comment 1

[Wayne Mery (:wsmwk)]

#17 for Mac crashers, so not rare for Macs

0	XUL	-[NativeMenuItemTarget menuItemHit:]	widget/src/cocoa/nsMenuBarX.mm:857
1	CoreFoundation	CoreFoundation@0x93a1c	
2	AppKit	AppKit@0x10e70f	
3	AppKit	AppKit@0x1fbbd6	
4	AppKit	AppKit@0x1fb90d	
5	AppKit	AppKit@0x498193	
6	AppKit	AppKit@0x329ce4	
7	Foundation	Foundation@0x3d4a1	
8	AppKit	AppKit@0x17551e	
9	HIToolbox	HIToolbox@0x1002	
10	HIToolbox	HIToolbox@0x8307	
11	HIToolbox	HIToolbox@0x7b42	
12	HIToolbox	HIToolbox@0x7f1f

Comment 2

[:aceman]

What happens if you delete the files in <profile>/startupCache before step 4) ?

Comment 3

[Wayne Mery (:wsmwk)]

Francois, if you are in a position to do so, can you test whether march 1 build or newer solves our crash.  download from ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/

Comment 4

[Francois-Xavier Kowalski]

I just tried with today's ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/thunderbird-13.0a1.en-US.mac.dmg. Thunderbird was able to start without crashing... but it was using the profile that I had already migrated using the above procedure. So that does not make it a verification of the change. Does this help you anyway?

Comment 5

[Ludovic Hirlimann [:Usul]]

(In reply to Francois-Xavier Kowalski from comment #4)
> I just tried with today's
> ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-
> central/thunderbird-13.0a1.en-US.mac.dmg. Thunderbird was able to start
> without crashing... but it was using the profile that I had already migrated
> using the above procedure. So that does not make it a verification of the
> change. Does this help you anyway?

Not really - but you aren't crashing anymore are you ?

Comment 6

[Francois-Xavier Kowalski]

Correct. I am no longer crashing.  In order to properly close this bug, I will do a validation test when I have time to restore my Email profile that was causing a crash, but this may be not before some more weeks.

Comment 7

[Ludovic Hirlimann [:Usul]]

We'll auto close this bug in 2 months if we don't here from you before.

Comment 8

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.