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HTML/Rich text (copied from IE, Firefox, MSWord, etc.) is always pasted as plain text

RESOLVED DUPLICATE of bug 714115

Status

Thunderbird
Message Compose Window
RESOLVED DUPLICATE of bug 714115
5 years ago
5 years ago

People

(Reporter: José Ángel Morente, Unassigned)

Tracking

({regression})

9 Branch
x86
Windows XP
regression

Thunderbird Tracking Flags

(thunderbird10+ fixed, thunderbird11+ fixed)

Details

(Whiteboard: [GS][workaround: see comment 11], URL)

Attachments

(1 attachment)

(Reporter)

Description

5 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.63 Safari/535.7

Steps to reproduce:

I created a new e-mail in HTML format and pasted some HTML text from a WEB browser (Firefox and IE).


Actual results:

The text pasted as plain text ignoring all the formatting, images, etc.


Expected results:

The text should have been pasted as HTML formatted text.
(Reporter)

Comment 1

5 years ago
It works fine on Thunderbird 8, so it seems to be a TB9-specific problem.
I have been able to reproduce the issue on every computer available at the company I work for.

Comment 2

5 years ago
(In reply to José Ángel Morente from comment #1)
Same issue here pasting from Firefox in Linux + XFCE. Only hyperlinks work, other formatting is not maintained.

User Agent: Mozilla/5.0 (X11; Linux i686; rv:9.0) Gecko/20111222 Thunderbird/9.0.1
Application Build ID: 20111222141531

Comment 3

5 years ago
Created attachment 585616 [details]
pasted html

pasted html

Comment 4

5 years ago
I am not able to reproduce this in:
Mozilla/5.0 (Windows NT 5.0; rv:12.0a1) Gecko/20120102 Thunderbird/12.0a1 ID:20120102030146

The html in the attached eml was pasted from http://status.mozilla.com/
(Reporter)

Comment 5

5 years ago
By the way, I forgot to note that I use the Spanish (es-es) version of Thunderbird 9.0.1.
José does it happens in safe-mode too (see http://support.mozillamessaging.com/en-US/kb/Safe-Mode#os=mac&browser=tb7) ?
(Reporter)

Comment 7

5 years ago
Yes it does :-(

Comment 8

5 years ago
This may be related, or a duplicate of core bug 714115

Updated

5 years ago
Duplicate of this bug: 718272
Confirming the bug with 11.0a2.

I also find a thread on GSFN reporting this problem: http://getsatisfaction.com/mozilla_messaging/topics/problem_pasting_html_text and another one on Geckozone: http://www.geckozone.org/forum/viewtopic.php?f=4&t=101735
Status: UNCONFIRMED → NEW
Ever confirmed: true

Updated

5 years ago

Updated

5 years ago
Keywords: regression

Comment 11

5 years ago
Please try the work-around here:
https://bugzilla.mozilla.org/show_bug.cgi?id=714115#c22
Status: NEW → UNCONFIRMED
Ever confirmed: false

Comment 12

5 years ago
Didn't mean to change the status
Status: UNCONFIRMED → NEW
Ever confirmed: true
(In reply to Joe Sabash from comment #11)
> Please try the work-around here:
> https://bugzilla.mozilla.org/show_bug.cgi?id=714115#c22

Well, it fix the issue! Thanks.
Depends on: 714115
Duplicate of this bug: 718398
tracking-thunderbird10: --- → +
tracking-thunderbird11: --- → +
Whiteboard: [GS] → [GS][workaround: see comment 11]

Comment 15

5 years ago
(In reply to Joe Sabash from comment #8)
> This may be related, or a duplicate of core bug 714115

If switching the decimal representation from ',' to '.' resolves the issue for the reporter as well this is most likely a duplicate of that core bug. Those affected can also try a nightly 12.0a1 build, or wait until the core fix has checked into mozilla-beta for the next 10.0 beta.
(In reply to rsx11m from comment #15)
> > If switching the decimal representation from ',' to '.' resolves the issue
> for the reporter as well this is most likely a duplicate of that core bug.

I agree, this is certainly a duplicate.
(Reporter)

Comment 17

5 years ago
I just tried changing the decimal character to '.' and YES it works fine now.

:-)
Status: NEW → RESOLVED
Last Resolved: 5 years ago
No longer depends on: 714115
Resolution: --- → DUPLICATE
Duplicate of bug: 714115
For those cc'ed on this bug: the issue causing this has been backed out of TB 10 and therefore won't affect users. It will be incorporated into the next TB 10.0 beta which is out tomorrow (you can find beta builds here: http://www.mozilla.org/thunderbird/channel/)

For TB 11 a fix has been applied, and hence it won't regress when we get there either.
status-thunderbird10: --- → fixed
status-thunderbird11: --- → fixed
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