714621 - HTML/Rich text (copied from IE, Firefox, MSWord, etc.) is always pasted as plain text

Status: RESOLVED DUPLICATE of bug 714115

(Thunderbird :: Message Compose Window, defect)

Description

[José Ángel Morente]

User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.63 Safari/535.7

Steps to reproduce:

I created a new e-mail in HTML format and pasted some HTML text from a WEB browser (Firefox and IE).


Actual results:

The text pasted as plain text ignoring all the formatting, images, etc.


Expected results:

The text should have been pasted as HTML formatted text.

Comment 1

[José Ángel Morente]

It works fine on Thunderbird 8, so it seems to be a TB9-specific problem.
I have been able to reproduce the issue on every computer available at the company I work for.

Comment 2

[Hashem Masoud]

(In reply to José Ángel Morente from comment #1)
Same issue here pasting from Firefox in Linux + XFCE. Only hyperlinks work, other formatting is not maintained.

User Agent: Mozilla/5.0 (X11; Linux i686; rv:9.0) Gecko/20111222 Thunderbird/9.0.1
Application Build ID: 20111222141531

Comment 3

[Joe Sabash [:JoeS1]]

Attachment: pasted html

pasted html

Comment 4

[Joe Sabash [:JoeS1]]

I am not able to reproduce this in:
Mozilla/5.0 (Windows NT 5.0; rv:12.0a1) Gecko/20120102 Thunderbird/12.0a1 ID:20120102030146

The html in the attached eml was pasted from http://status.mozilla.com/

Comment 5

[José Ángel Morente]

By the way, I forgot to note that I use the Spanish (es-es) version of Thunderbird 9.0.1.

Comment 6

[Ludovic Hirlimann [:Usul]]

José does it happens in safe-mode too (see http://support.mozillamessaging.com/en-US/kb/Safe-Mode#os=mac&browser=tb7) ?

Comment 7

[José Ángel Morente]

Yes it does :-(

Comment 8

[Joe Sabash [:JoeS1]]

This may be related, or a duplicate of core bug 714115

Comment 10

[Vincent (caméléon)]

Confirming the bug with 11.0a2.

I also find a thread on GSFN reporting this problem: http://getsatisfaction.com/mozilla_messaging/topics/problem_pasting_html_text and another one on Geckozone: http://www.geckozone.org/forum/viewtopic.php?f=4&t=101735

Comment 11

[Joe Sabash [:JoeS1]]

Please try the work-around here:
https://bugzilla.mozilla.org/show_bug.cgi?id=714115#c22

Comment 12

[Joe Sabash [:JoeS1]]

Didn't mean to change the status

Comment 13

[Vincent (caméléon)]

(In reply to Joe Sabash from comment #11)
> Please try the work-around here:
> https://bugzilla.mozilla.org/show_bug.cgi?id=714115#c22

Well, it fix the issue! Thanks.

Comment 15

[rsx11m]

(In reply to Joe Sabash from comment #8)
> This may be related, or a duplicate of core bug 714115

If switching the decimal representation from ',' to '.' resolves the issue for the reporter as well this is most likely a duplicate of that core bug. Those affected can also try a nightly 12.0a1 build, or wait until the core fix has checked into mozilla-beta for the next 10.0 beta.

Comment 16

[Vincent (caméléon)]

(In reply to rsx11m from comment #15)
> > If switching the decimal representation from ',' to '.' resolves the issue
> for the reporter as well this is most likely a duplicate of that core bug.

I agree, this is certainly a duplicate.

Comment 17

[José Ángel Morente]

I just tried changing the decimal character to '.' and YES it works fine now.

:-)

Comment 19

[Mark Banner (:standard8)]

For those cc'ed on this bug: the issue causing this has been backed out of TB 10 and therefore won't affect users. It will be incorporated into the next TB 10.0 beta which is out tomorrow (you can find beta builds here: http://www.mozilla.org/thunderbird/channel/)

For TB 11 a fix has been applied, and hence it won't regress when we get there either.