722001 - (tegra-118) tegra-118 problem tracking

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: CIDuty, task, P3)

Description

[Phil Ringnalda (:philor)]

Since the evening of January 13th, it has done over 200 jobs without ever hitting anything but exception and retry.

Comment 1

[Nick Thomas [:nthomas] (UTC+12)]

I called './stop_cp.sh tegra-118' on foopy14 to (hopefully) prevent it doing more jobs.

Comment 2

[[e-mail] (:bhearsum)]

With the dependent bug fixed, I restarted this tegra.

Comment 3

[[e-mail] (:bhearsum)]

This tegra is back in production again. The first job it ran was purple, but the next two were green.

Comment 5

[Justin Wood (:Callek)]

failed last 7 jobs

Comment 6

[Justin Wood (:Callek)]

ran stop_cp.sh on this tegra

Comment 7

[[e-mail] (:bhearsum)]

Went offline midjob, trying a PDU reboot.

Comment 8

[[e-mail] (:bhearsum)]

Back in production.

Comment 9

[Phil Ringnalda (:philor)]

21 timeouts in verify.py in a row.

Comment 10

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=15902045&tree=Mozilla-Inbound

Comment 11

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=15910060&tree=Mozilla-Inbound

Comment 12

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=15910808&tree=Profiling

Comment 13

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=15930644&tree=Mozilla-Aurora

Comment 14

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=15931159&tree=Mozilla-Inbound

Comment 15

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=15943433&tree=Mozilla-Inbound

Comment 16

[Phil Ringnalda (:philor)]

https://tbpl.mozilla.org/php/getParsedLog.php?id=15943912&tree=Mozilla-Inbound

Comment 17

[[e-mail] (:bhearsum)]

This tegra was doing ok, now it's having a hard time again. Probably needs recovery. I ran stop_cp.sh on it.

Comment 18

[[e-mail] (:bhearsum)]

Back in production.

Comment 19

[Phil Ringnalda (:philor)]

34% green.

Comment 20

[Justin Wood (:Callek)]

Ran ./stop_cp.sh

Comment 21

[Justin Wood (:Callek)]

Brought back to life.

Comment 22

[Justin Wood (:Callek)]

...and dying again, please reimage

Comment 23

[Justin Wood (:Callek)]

No jobs taken on this device for >= 7 weeks

Comment 24

[Justin Wood (:Callek)]

(mass change: filter on tegraCallek02reboot2013)

I just rebooted this device, hoping that many of the ones I'm doing tonight come back automatically. I'll check back in tomorrow to see if it did, if it does not I'll triage next step manually on a per-device basis.

---
Command I used (with a manual patch to the fabric script to allow this command)

(fabric)[jwood@dev-master01 fabric]$  python manage_foopies.py -j15 -f devices.json `for i in 021 032 036 039 046  048 061 064 066 067 071 074 079 081 082 083 084 088 093 104 106 108 115 116 118 129 152 154 164 168 169 174 179 182 184 187 189 200 207 217 223 228 234 248 255 264 270 277 285 290 294 295 297 298 300 302 304 305 306 307 308 309 310 311 312 314 315 316 319 320 321 322 323 324 325 326 328 329 330 331 332 333 335 336 337 338 339 340 341 342 343 345 346 347 348 349 350 354 355 356 358 359 360 361 362 363 364 365 367 368 369; do echo '-D' tegra-$i; done` reboot_tegra

The command does the reboot, one-at-a-time from the foopy the device is connected from. with one ssh connection per foopy

Comment 25

[Justin Wood (:Callek)]

had to cycle clientproxy to bring this back

Comment 26

[[e-mail] (:bhearsum)]

pdu reboot didn't fix this one

Comment 27

[[e-mail] (:bhearsum)]

recovery didn't help, dunno what to do

Comment 28

[[e-mail] (:bhearsum)]

2014-01-16 10:35:14 tegra-118 p    online   active  OFFLINE :: error.flg [Automation Error: Unable to connect to device after 5 attempts] 

pdu reboot didn't help

Comment 29

[Eric Ramirez [:Eric]]

SD card replaced & reimaged/flashed.

Comment 30

[[e-mail] (:bhearsum)]

(In reply to Eric Ramirez [:Eric] from comment #29)
> SD card replaced & reimaged/flashed.

can we try again?

Comment 31

[Van Le [:van]]

SD card formatted, tegra reimaged and flashed.

[[e-mail]3 ~]$ fping tegra-118.tegra.releng.scl3.mozilla.com
tegra-118.tegra.releng.scl3.mozilla.com is alive