732360 - Thunderbird 10.0.2 fails to load properly HTML formatted messages

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[[e-mail]]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2
Build ID: 20120216115113

Steps to reproduce:

Thunderbird 10.0.2 on linux mint 12.
I'm trying to open HTML formated message.


Actual results:

HTML formatted message is displayed as it's source code.


Expected results:

HTML message should be properly displayed not only after reloading it, but right at opening also.

Comment 1

[:aceman]

What is the setting in the menu View -> Message body as?

Comment 2

[[e-mail]]

Setting for Message body is - Original HTML

Comment 3

[:aceman]

Does this happen on all messages?
Can you see into the source of a message (Ctrl-U) and look for headers saying somethinks like
"Content-Type: text/plain; charset=windows-1250"

Is it set to text/html for the HTML part of the message?

Comment 4

[[e-mail]]

No. It fails to load only some of messages. And it happens after i'm selecting them. When it fails to load it properly if i select another message and try again Thunderbird loads properly it.

Comment 5

[Ludovic Hirlimann [:Usul]]

Does this work in previous versions of Thunderbird ?
Could you attach one of those faulty message to the bug for analysis ?

Comment 6

[[e-mail]]

Attachment: test message

thunderbird shows that message first as source, then after reloading - as html.

Comment 7

[WADA:World Anti-bad-Duping Agency]

(In reply to [e-mail] from comment #6)
> thunderbird shows that message first as source, then after reloading - as html.

What kind of phenomenon do you call by "shows as source"?
(a) phenomenon like screen shot attached to bug 587528?
    "a mid part of message body" + "whole mail data" is shown as simple text
(b) a variant of (a)
    "from top to mid of message body" + "whole mail data" is shown as simple text
(c) "whole mail data" is shown as simple text, or as html text
(d) "data in text/html of multipart/alternative" is shown as simple text
(d-1) shown as text before decode of quoted-printable
(d-2) shown as text after decode of quoted-printable
(e) Other

POP? IMAP?

Assume IMAP.
Offline-Use=On folder?  (Folder Properties/Synchronization)
Was mail viewed(clicked) just after mail arrival?
If yes, was the newly arrived viewed(clicked)?
If "just after mail arrival", were multiple new mails arrived at same time?
Can you see your problem on the mail copied to local mail folder?

Comment 8

[[e-mail]]

Yes, my case is the same as bug 587528.
The mail is newly arrived.
Yes i have multiple accounts from which i receive mail at the same time.
Yes, i'm using mostly imap, and working only at online mode. 
No, when mail is downloaded once, i did not observe that behaviour anymore.

Comment 9

[WADA:World Anti-bad-Duping Agency]

Setting dependency to bug 587528, for ease of tracking and search.

Comment 10

[WADA:World Anti-bad-Duping Agency]

(In reply to [e-mail] from comment #8)
> Yes, my case is the same as bug 587528.

Bugs like bug 587528 has been consolidated to bug 823838.
What part of bug 823838 is same as yours and what part of bug 823838 bug is different from yours?

Comment 11

[Wayne Mery (:wsmwk)]

(In reply to WADA:World Anti-bad-Duping Agency from comment #10)
> (In reply to [e-mail] from comment #8)
> > Yes, my case is the same as bug 587528.
> 
> Bugs like bug 587528 has been consolidated to bug 823838.
> What part of bug 823838 is same as yours and what part of bug 823838 bug is
> different from yours?

neycho?

Comment 12

[Phoenix]

Resolved per whiteboard