742630 - (tegra-066) tegra-066 problem tracking

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: CIDuty, task)

Description

[Phil Ringnalda (:philor)]

It was fine and happy up until this morning, and since then it's been nothing but timeout during cleanup device, timeout during cleanup device, timeout during cleanup device.

Comment 1

[Justin Wood (:Callek)]

I just graceful'ed it from bm20's web UI. tegra-dashboard is indicating it has not rebooted in quite a while.

Leaving followup to someone else

Comment 2

[Phil Ringnalda (:philor)]

You weren't actually successful in stopping it, it's taken another four jobs since.

Comment 3

[Mike Taylor [:bear]]

that tegra has been shutdown

Comment 5

[Chris AtLee [:catlee]]

bear - it looks like this got reimaged, but according to slavealloc it's allocated to your test master. can you take a look and reassign to the production pool if appropriate?

Comment 6

[Mike Taylor [:bear]]

forgot to close when this was moved to production

Comment 7

[Phil Ringnalda (:philor)]

For my benefit when next I wonder why it hasn't taken a job for weeks and weeks:

It's in staging right now.

Comment 8

[Justin Wood (:Callek)]

(In reply to Phil Ringnalda (:philor) from comment #7)
> For my benefit when next I wonder why it hasn't taken a job for weeks and
> weeks:
> 
> It's in staging right now.

Huh, it is??? From my manual looking its production.

It needs a proper reimage, since we can't seem to access to watcher.ini from SUTAgent

Comment 9

[Phil Ringnalda (:philor)]

My guess is that I would have been talking about the way last-job-per-slave's reflection of slavealloc says "Staging" though it's also possible I was looking at mobile-dashboard, dunno.

Comment 10

[Justin Wood (:Callek)]

No jobs taken on this device for > a week (< 3 weeks)

Comment 11

[Justin Wood (:Callek)]

(mass change: filter on tegraCallek02reboot2013)

I just rebooted this device, hoping that many of the ones I'm doing tonight come back automatically. I'll check back in tomorrow to see if it did, if it does not I'll triage next step manually on a per-device basis.

---
Command I used (with a manual patch to the fabric script to allow this command)

(fabric)[jwood@dev-master01 fabric]$  python manage_foopies.py -j15 -f devices.json `for i in 021 032 036 039 046  048 061 064 066 067 071 074 079 081 082 083 084 088 093 104 106 108 115 116 118 129 152 154 164 168 169 174 179 182 184 187 189 200 207 217 223 228 234 248 255 264 270 277 285 290 294 295 297 298 300 302 304 305 306 307 308 309 310 311 312 314 315 316 319 320 321 322 323 324 325 326 328 329 330 331 332 333 335 336 337 338 339 340 341 342 343 345 346 347 348 349 350 354 355 356 358 359 360 361 362 363 364 365 367 368 369; do echo '-D' tegra-$i; done` reboot_tegra

The command does the reboot, one-at-a-time from the foopy the device is connected from. with one ssh connection per foopy

Comment 12

[Justin Wood (:Callek)]

Unable to clean sdcard, --> sdcard swap.

Comment 13

[Justin Wood (:Callek)]

now taking jobs

Comment 14

[Pete Moore [:pmoore][:pete]]

Watcher version needs upgrading - upgrade unsuccessful via script, requesting this tegra to be reimaged with the new image that has the latest Watcher (1.16).

Comment 15

[Ed Morley [:emorley]]

Perma-retrying; disabled.

06/24/2014 06:25:35: INFO: copying build/fennec/application.ini to build/talos/remoteapp.ini
06/24/2014 06:25:35: DEBUG: calling [cp build/fennec/application.ini build/talos/remoteapp.ini]
06/24/2014 06:25:35: DEBUG: cp: cannot create regular file `build/talos/remoteapp.ini': No such file or directory
06/24/2014 06:25:35: INFO: connecting to: 10.26.85.47
reconnecting socket
06/24/2014 06:25:35: INFO: devroot /mnt/sdcard/tests
06/24/2014 06:25:35: INFO: 10.26.84.14, 50066
06/24/2014 06:25:35: INFO: Current device time is 2014/06/24 06:25:34
06/24/2014 06:25:35: INFO: Setting device time to 2014/06/24 06:25:35
06/24/2014 06:25:35: INFO: Current device time is 2014/06/24 06:25:35
results: {'process': [['10007', '1206', 'com.android.inputmethod.latin'], ['1001', '1216', 'com.android.phone'], ['1000', '1020', 'system'], ['10029', '1324', 'com.android.deskclock'], ['10032', '1482', 'com.mozilla.SUTAgentAndroid'], ['10017', '1333', 'com.android.bluetooth'], ['1000', '1233', 'com.android.settings'], ['10018', '1227', 'com.android.launcher'], ['10013', '1431', 'com.cooliris.media'], ['10009', '1411', 'com.android.quicksearchbox'], ['10002', '1423', 'com.android.music'], ['10031', '1401', 'com.mozilla.watcher'], ['10004', '1341', 'android.process.media'], ['10006', '1381', 'com.android.mms'], ['10010', '1365', 'com.android.providers.calendar'], ['10014', '1349', 'com.android.email'], ['10015', '1262', 'android.process.acore']]}
results: {'memory': ['PA:837627904, FREE: 765939712']}
results: {'uptime': ['0 days 0 hours 58 minutes 52 seconds 637 ms']}
results: {'screen': ['X:1024 Y:768']}
06/24/2014 06:25:35: INFO: Installing /mnt/sdcard/tests/fennec-33.0a1.en-US.android-arm-armv6.apk
in push file with: build/fennec-33.0a1.en-US.android-arm-armv6.apk, and: /mnt/sdcard/tests/fennec-33.0a1.en-US.android-arm-armv6.apk
sending: push /mnt/sdcard/tests/fennec-33.0a1.en-US.android-arm-armv6.apk
push returned: bed369c8fbf0fec6778e5970dd459931
Push File Validated!
06/24/2014 06:25:52: INFO: /builds/tegra-066/test/../error.flg
Remote Device Error: updateApp() call failed - exiting
program finished with exit code 1
elapsedTime=47.609789

Comment 16

[Van Le [:van]]

replaced SD card, flashed and reimaged tegra.

vle@vle-10516 ~ $ telnet tegra-066.tegra.releng.scl3.mozilla.com 20701
Trying 10.26.85.47...
Connected to tegra-066.tegra.releng.scl3.mozilla.com.
Escape character is '^]'.
$>^]
telnet> q