Closed Bug 763385 Opened 13 years ago Closed 11 years ago

crash in nsHttpConnection::OnReadSegment @ cafeplusfilterhook with Cafe Plus Filter 1.0

Categories

(Core :: Networking: HTTP, defect)

Product:
Core
Component:
Networking: HTTP
Version:
14 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
firefox14 - ---
firefox15 - ---

People

(Reporter: scoobidiver, Assigned: mcmanus)

References

Details

(Keywords: crash)

Crash Data

It's #33 top browser crasher in 14.0b6. 99% of crashes happen on Windows XP. Cafe Plus Filter (http://cafeplusfilter.com/) is Turkish software. There's one version: cafeplusfilterhook.dll@0x5277|EXCEPTION_ACCESS_VIOLATION_READ (81 crashes) 100% (81/81) vs. 0% (104/23847) cafeplusfilterhook.dll (1.0.0.0) cafeplusfilterhook.dll@0x521b|EXCEPTION_ACCESS_VIOLATION_READ (23 crashes) 100% (23/23) vs. 0% (104/23847) cafeplusfilterhook.dll (1.0.0.0) Signature cafeplusfilterhook.dll@0x5277 More Reports Search UUID de2c3f00-5843-4230-9662-d75ff2120611 Date Processed 2012-06-11 06:35:54 Uptime 1777 Last Crash 19.5 hours before submission Install Age 2.0 days since version was first installed. Install Time 2012-06-09 05:57:42 Product Firefox Version 14.0 Build ID 20120605113340 Release Channel beta OS Windows NT OS Version 5.1.2600 Service Pack 3 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 23 stepping 10 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xee43000 App Notes AdapterVendorID: 0x10de, AdapterDeviceID: 0x01d1, AdapterSubsysID: 02751462, AdapterDriverVersion: 6.14.11.9713 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- EMCheckCompatibility True Total Virtual Memory 2147352576 Available Virtual Memory 1827033088 System Memory Use Percentage 44 Available Page File 3328294912 Available Physical Memory 1188634624 Frame Module Signature Source 0 cafeplusfilterhook.dll cafeplusfilterhook.dll@0x5277 1 cafeplusfilterhook.dll cafeplusfilterhook.dll@0x15ea8 2 @0x71990009 3 xul.dll nsSocketOutputStream::Write netwerk/base/src/nsSocketTransport2.cpp:587 4 xul.dll nsHttpConnection::OnReadSegment netwerk/protocol/http/nsHttpConnection.cpp:1190 5 xul.dll nsHttpPipeline::ReadFromPipe netwerk/protocol/http/nsHttpPipeline.cpp:682 6 xul.dll nsPipeInputStream::ReadSegments xpcom/io/nsPipe3.cpp:799 7 xul.dll nsHttpPipeline::ReadSegments netwerk/protocol/http/nsHttpPipeline.cpp:726 8 xul.dll nsHttpConnection::OnSocketWritable netwerk/protocol/http/nsHttpConnection.cpp:1251 9 xul.dll nsHttpConnection::OnOutputStreamReady netwerk/protocol/http/nsHttpConnection.cpp:1530 10 xul.dll nsHttpConnection::Activate netwerk/protocol/http/nsHttpConnection.cpp:396 11 xul.dll nsHttpConnectionMgr::DispatchTransaction netwerk/protocol/http/nsHttpConnectionMgr.cpp:1512 12 xul.dll nsHttpConnectionMgr::TryDispatchTransaction netwerk/protocol/http/nsHttpConnectionMgr.cpp:1432 13 xul.dll nsHttpConnectionMgr::ProcessNewTransaction netwerk/protocol/http/nsHttpConnectionMgr.cpp:1617 14 xul.dll nsHttpConnectionMgr::OnMsgNewTransaction netwerk/protocol/http/nsHttpConnectionMgr.cpp:1781 15 xul.dll nsHttpConnectionMgr::nsConnEvent::Run netwerk/protocol/http/nsHttpConnectionMgr.h:522 16 xul.dll nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:656 17 xul.dll NS_ProcessNextEvent_P obj-firefox/xpcom/build/nsThreadUtils.cpp:245 18 xul.dll nsSocketTransportService::Run netwerk/base/src/nsSocketTransportService2.cpp:652 19 xul.dll nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:656 20 xul.dll nsThread::ThreadFunc xpcom/threads/nsThread.cpp:289 21 nspr4.dll _PR_NativeRunThread nsprpub/pr/src/threads/combined/pruthr.c:426 22 nspr4.dll pr_root nsprpub/pr/src/md/windows/w95thred.c:122 23 msvcr100.dll _callthreadstartex f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c:314 24 msvcr100.dll _threadstartex f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c:292 25 kernel32.dll BaseThreadStart More reports at: https://crash-stats.mozilla.com/report/list?signature=cafeplusfilterhook.dll%400x5277 https://crash-stats.mozilla.com/report/list?signature=cafeplusfilterhook.dll%400x521b
This issue predates ff14 (pipeline changes). here's one from ff12 https://crash-stats.mozilla.com/report/index/c288bd07-62d6-4c7a-afe9-e202f2120619 I tried to install "cafe plus", but the turkish language confused me. I think it was asking for an IP of a server (subscription?) but I wasn't able to figure it out.
Depends on: 671468
I think this is a dup of 671468.. The pipeline changes in FF14 have changed the stack a little bit, but the underlying pattern is still the same. not a new issue.
It's #21 top browser crasher in 14.0.1.
Keywords: topcrash
tracking-firefox14: --- → ?
Selim - we found your name on Mozillians, and could really use your knowledge of Turkish :). Is there any way that you could help walk Patrick and QA through the steps of getting Cafe Plus up and running so that we can try to reproduce? Thanks!
tracking-firefox15: --- → +
Sure thing. But I'll need to set up an 32-bit virtual machine first, since this antique software doesn't support 64-bit Windows. I'll be able to do that tomorrow. In the meantime, I think it's asking for the server IP. The software needs to be installed as a server on one machine and as a client in all other machines.
Assignee: nobody → mcmanus
(In reply to Selim Sumlu from comment #5) > Sure thing. But I'll need to set up an 32-bit virtual machine first, since > this antique software doesn't support 64-bit Windows. I'll be able to do > that tomorrow. > > In the meantime, I think it's asking for the server IP. The software needs > to be installed as a server on one machine and as a client in all other > machines. If help is needed, we can try to install the software in here, but we would need some clear steps to install/configure. Attempted to download and install the software from this page: http://cafeplusfilter.com/ but eventually hit an error. Without proper guidelines, we can't really do much here.
With combined signatures, it's #26 top browser crasher in 14.0.1, but there are only 2 crashes in 15.0b1. So the spike is gone like those of bug 530074, bug 763261, bug 763386, bug 763392, bug 763393, bug 763395, and bug 763398.
Given that this is nowhere near a topcrasher in 15 I'm removing tracking.
tracking-firefox15: + → -
Seems to have lost steam in 14.0.1 crashes too (now at #37) and is not showing up with any significant volume in 15 and beyond so untracking 14 as well.
tracking-firefox14: + → -
Keywords: topcrash
Selena's correlation data in bug 797068 shows that cafeplusfilterhook.dll@0x5277 is very correlated to the GPU device ID being 0x944a which is: ATI Radeon HD 4850.
Specifically, over a 3 month period, out of 375 crashes with this signature, 45 had that device ID.
Hm, sorry, must be a red herring --- other GPU device IDs that this crash correlates to are entirely different. For example there are 30 crashes on Geforce GT 120. Lesson learned --- 45 crashes is not enough to correlate a crash to a device ID.
(In reply to Benoit Jacob [:bjacob] from comment #11) > Specifically, over a 3 month period, s/month/day -- sorry for the noise.
all the current crashes for this in the last 28 days are on ff 14 and ff 15
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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