Closed Bug 765987 Opened 12 years ago Closed 12 years ago

Allowed Auto Update, now TB crashes any time I attempt to open it

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Version:
13 Branch
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 597262

People

(Reporter: shandra, Unassigned)

Details

(Keywords: crash)

Crash Data

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20100101 Firefox/13.0.1 Build ID: 20120614114901 Steps to reproduce: Allowed Thunderbird to automatically update Actual results: When I tried to open it I got the crash message. Crash ID bp-8c8ed597-c3da-497e-8d5c-0a96f2120618 Expected results: Should have opened the email client
Can you try to start it in -safe-mode (https://support.mozillamessaging.com/en-US/kb/Safe-Mode#os=mac&browser=tb13)
Severity: normal → critical
Status: UNCONFIRMED → RESOLVED
Crash Signature: [@ CrashReporter::GetOrInit ]
Closed: 12 years ago
Keywords: crash
Resolution: --- → DUPLICATE
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