Unblock AMD Radeon HD 6290/6300/6310/6320 for Direct3D 9/DIRECT2D

RESOLVED FIXED

Status

()

Toolkit
Blocklisting
RESOLVED FIXED
5 years ago
2 years ago

People

(Reporter: Scoobidiver (away), Assigned: jorgev)

Tracking

({qawanted})

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [gfx])

(Reporter)

Description

5 years ago
The gfx blocklist has proved its inefficiency to prevent crashes caused by bug 772330. The latest ones happened in 10.0.6esr.
Cancel the Direct3D 9/DIRECT2D blocklist for this set of GPUs.
(Assignee)

Comment 1

5 years ago
I need confirmation
Assignee: nobody → jorge
(Assignee)

Comment 2

5 years ago
Whoops, incomplete message. I need confirmation that we want to remove these blocks. Are we sure they didn't help at all?
a=me to remove the blocks, obviously with follow-up monitoring to make sure the crashes don't spike again.
(Assignee)

Comment 4

5 years ago
I've deleted both blocks from staging. Juan, please verify that the blocks are gone from blocklist.xml and their removal works correctly.
Keywords: qawanted
QA Contact: jbecerra
Jorge: I have the machine at my desk for this testing. I modified about:config to point to staging and it appears as if it works correctly as now I am unblocked and I do not see those entries in blocklist.xml (would be helpful to reference the block IDs so it is easier to verify on the QA side).

Graphics

        Adapter Description
        AMD Radeon HD 6310 Graphics

        Vendor ID
        0x1002

        Device ID
        0x9802

        Adapter RAM
        384

        Adapter Drivers
        aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64

        Driver Version
        8.982.0.0

        Driver Date
        7-27-2012

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.1.7601.17789)

        ClearType Parameters
        ClearType parameters not found

        WebGL Renderer
        Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)

        GPU Accelerated Windows
        1/1 Direct3D 10

        AzureCanvasBackend
        direct2d

        AzureFallbackCanvasBackend
        cairo

        AzureContentBackend
        direct2d
QA Contact: jbecerra → mozillamarcia.knous
(Assignee)

Comment 6

5 years ago
Looks good. I've removed the blocks from prod. Please make sure that blocks g81 and g95 are not in the blocklist anymore (it can take up to an hour for the blocklist to refresh server-side).
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
(Reporter)

Comment 7

5 years ago
I updated https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers#Downloaded_blacklist

Updated

5 years ago
Blocks: 840161
Product: addons.mozilla.org → Toolkit
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